What tasks do your customer service staff perform? Do they spend most days (or at least most mornings) entering wholesale or marketplace orders into Oracle NetSuite? If so, you aren’t alone. Most suppliers use their customer service teams to process customer orders....

High-quality product data is critical for any business that buys or sells products. Many companies we talk to want more information about product data standards, such as GDSN data synchronization. We recently sat down with product manager Scott Williams to discuss...

As the Australian economy reopens and shoppers start to return to stores, it’s time a good time to reflect on some of the things that 2020 has taught us. Better yet, we need to decide where do we go from here and what our 2021 retail priorities will be. In 2021 and...

Tackling the challenges put on today’s retailers and suppliers is not for the faint of heart. Consumers change quickly. Supply chains are complex. New channels are appearing. Where should you start on your path to future success? Recently an SPS Commerce...

Pretend for a moment that you’re a store manager for a grocery or retail store. As you make your way around the floor, you run into a cart all by itself with just one or two items in it. You walk a little further and find one with five products in the cart. When you...