Want to improve supply chain collaboration?
SPS Community can help.

SPS Community helps you get the data you need to improve supply chain collaboration and create an efficient replenishment order process. Our Community solution delivers much more than B2B integration. We’ll partner with you to automate information exchange with all of your trading partners, streamline replenishment and fulfill orders profitably.

Solutions Implemented

Trading Partners

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Business Revenue Impact

People, processes & technology to optimize your supply chain

Executing order fulfillment across channels is harder than ever. And doing so profitably is impossible without the support of your suppliers. That’s where the SPS Commerce Community solution comes in.

Get the technology, expertise and resources needed to proactively manage the replenishment order process. We’ll enable you to gain access to the item, order and sales data that is essential to running your business profitably.

Community Laptop Screen

Tap into our retail supply chain expertise

SPS supply chain experts evaluate your business and recommend a solution based on industry best practices. We’ll partner with you to identify and prioritize areas of highest impact.

Leverage our proven process

We tailor our process based on the unique needs of your business. Our 500+ vendor onboarding experts directly engage and onboard suppliers to meet your requirements. We utilize a suite of tools to ensure clear communication while driving supplier adoption. Along the way, you’ll have access to a dashboard that tracks the real-time onboarding status of each of your suppliers.

Access our industry-leading technology

Finally, we provide technology and tools for you and your supplier community to automate the exchange of item, order and sales data. In some cases, we recommend leveraging existing technology. In other cases, we’ll help you and your suppliers adopt new technology that fits your needs. Either way, our team will remove technology as a barrier to your program’s success.

Taking supply chain collaboration to the next level

“SPS came with a solution that allowed us the most efficient and easiest way to bring our entire supplier community onto an automated platform.”

Vice President of Category Management, Shamrock Foods

Automate data exchange throughout the order cycle

Successful order fulfillment is impossible without the support of your suppliers and other trading partners. We go beyond B2B integration by working with your trading partner community to automate data exchange for:

Items you buy

Inconsistent and inaccurate item data from suppliers costs your team time and money. Set up new products faster and create the experience your customers expect. SPS Community helps you get clean item data from your suppliers, in one consolidated format.

Orders you place

Unsure of the status of supplier orders? Do you consistently order more inventory than you really need to compensate? With SPS Community, you’re always up-to-date on order status. Confidently order exactly what you need and reduce your inventory by up to 20 percent.

Inventory you move

Eliminate bottlenecks in your warehouses and distribution centers. By automating data exchange with suppliers, you’ll understand exactly what products have shipped, when they’ve shipped and how they’ve shipped. Improve supply chain visibility and reduce inventory inefficiencies.

Invoices you pay

Are you wasting valuable time and overpaying on invoices due to manual invoice reconciliation? Automate the process of reconciling invoices against orders and shipments, save time, reduce errors and take advantage of early payment discounts.

Trading partner performance

Do you lack the right data to track or improve supplier performance? Improve key supply chain metrics like fill rates and ship timeliness by scorecarding your supplier community. Plus, you can identify at-risk orders before they affect customers.

What’s included with SPS Community?

We’ll partner with you to define the business value of your initiative, and create a meaningful case for change internally and with your trading partners. Then we’ll work with you and your trading partners to enable transactions through a full order cycle.

Along the way, we’ll be there to help you leverage your new capabilities and achieve results.

Design your solution

We’ll conduct an in-depth business assessment of your current operations, identify opportunities based on supply chain best practices and recommend a solution that meets your needs. This phase results in:

  • Alignment on desired outcomes, timelines and expectations.
  • A set target based on business volume that equates to maximum value of the solution.
  • Confirmed approach to engaging and gaining adoption from your target trading partners.

Align your community

We’ll engage your trading partners and consult with them on the business process requirements of the program. Our team also secures commitment to the initiative from your trading partner community. This phase results in:

  • Target trading partners educated and committed to the program.

Prepare your solution

We ensure that your organization is ready to transact with your trading partners. We’ll optimize your existing technology, as well as the technology capabilities of your suppliers, while overcoming any barriers or gaps. This phase results in:

  • Target trading partners certified and aligned on expectations.
  • Your team is prepared to exchange data with your trading partner community.
  • Clear expectations and launch plan for go-live.
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Launch and learn

Our full-service team launches your first order cycle with your trading partners. We closely monitor your trading relationships to quickly resolve any errors and refine the solution as needed. This phase results in:

  • You and your trading partners successfully transact a complete order cycle.
  • Your team can leverage the data and new processes.
  • We capture learnings and implement changes so you can focus on your business.

Realize value

We partner with you to realize business value through ongoing strategic consulting, operational reviews and solution optimization. We also help you measure and improve trading partner performance. This phase results in:

  • Improved performance management of trading partners.
  • Implemented data-driven changes across your business.
  • Achieved business value by addressing identified opportunities.

Design your solution

We’ll conduct an in-depth business assessment of your current operations, identify opportunities based on supply chain best practices and recommend a solution that meets your needs. This phase results in:

  • Alignment on desired outcomes, timelines and expectations.
  • A set target based on business volume that equates to maximum value of the solution.
  • Confirmed approach to engaging and gaining adoption from your target trading partners.

Align your community

We’ll engage your trading partners and consult with them on the business process requirements of the program. Our team also secures commitment to the initiative from your trading partner community. This phase results in:

  • Target trading partners educated and committed to the program.

Prepare your solution

We ensure that your organization is ready to transact with your trading partners. We’ll optimize your existing technology, as well as the technology capabilities of your suppliers, while overcoming any barriers or gaps. This phase results in:

  • Target trading partners certified and aligned on expectations.
  • Your team is prepared to exchange data with your trading partner community.
  • Clear expectations and launch plan for go-live.

Launch and learn

Our full-service team launches your first order cycle with your trading partners. We closely monitor your trading relationships to quickly resolve any errors and refine the solution as needed. This phase results in:

  • You and your trading partners successfully transact a complete order cycle.
  • Your team can leverage the data and new processes.
  • We capture learnings and implement changes so you can focus on your business.

Realize value

We partner with you to realize business value through ongoing strategic consulting, operational reviews and solution optimization. We also help you measure and improve trading partner performance. This phase results in:

  • Improved performance management of trading partners.
  • Implemented data-driven changes across your business.
  • Achieved business value by addressing identified opportunities.

Your success is ours, too.

Hear what our customers think of the value our retail technology solutions provide them.

  • Making it easy to connect people together.

    "SPS understands the programmatic nature of managing really large vendor programs and actually figuring out how to make it easy to connect people together. They absolutely understand the relationship and they understand what you have to do to make the relationship work from both ends. And they're reliable and quick about it."

    Geoff Frodsham, President and CEO, Princess Auto

    Customer Stories
  • Taking supplier partnerships to the next level.

    "We’ve had many suppliers that we’ve worked with through an EDI platform in the past. But really what we wanted to do was to bring in the rest of our supply base. And, that was where SPS came with a solution that allowed us the most efficient and easiest way to bring our entire supplier community onto an EDI automated platform."

    John Roussel, Chief Operation Officer, Shamrock Foods

    Customer Stories
  • Onboarding vendors with a win-win attitude.

    "SPS Commerce created a unique win-win solution for NBF and our retail trading partners. They provided a highly professional team that took the time to understand the nuances of our business and the sensitivities of our trading partners. Overall, our vendors had a positive experience and we reached our goal."

    Brady Seiberlich, Director of Application Development, National Business Furniture

    Customer Stories

Ready to improve supply chain collaboration?

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