We all know that data-driven research and development is the key to success in an ever-growing digital age. And this is no different in retail. Since the start of the online retail boom, brick-and-mortar stores have often found it difficult to keep pace with the speed...

Consumers expect to buy, receive and return items seamlessly across all channels including stores, e-commerce, marketplaces and more. This means that suppliers must manage orders across these channels, while ensuring their customers have the omnichannel experience...

There’s been a lot of recent news about the challenges in the retail supply chain. Retailers and distributors are grappling with many disruptions — including unanticipated spikes in consumer demand, port delays and labor shortages, to name a few. Under normal...

Assortment planning is how retailers choose the goods they’re going to have on offer at any given time. The aim is to have the right amount of stock, conveniently placed, to meet customers' needs while also fulfilling the retailer’s financial objectives. Successful...

For years, consumers have been buying in-store, online, and via social media, apps, and marketplaces like Amazon. Some retailers had these operations working as one smooth machine, but most worked behind the scenes to deliver a front-facing omnichannel experience with...