SPS Commerce Leadership

The SPS Commerce executive team is driven to fulfill our vision of being the world’s retail network. Each is a recognized leader in their field and values succeeding together as Team SPS.

Leading with Purpose, Innovation and Compassion

Our leadership team is driven to deliver superior technology and support, cultivate our culture and grow our retail network. We value our customers, partners and employees across the globe who trust our solutions to keep products stocked, orders fulfilled and supply chains running smoothly.

SPS Commerce President & Chief Executive Officer, Archie Black

Archie Black

CEO

As CEO of SPS Commerce since 2001, Archie Black has led the company to become a recognized leader in retail cloud services with the industry’s largest retail network and more than 85 consecutive quarters of increased revenues.

Archie is a cloud computing pioneer and has helped SPS Commerce transform the retail industry by replacing traditional enterprise software with a more responsive, agile retail platform. Under his leadership, SPS Commerce has grown from a groundbreaking, disruptive idea into a global powerhouse with the largest retail network and the industry’s first integrated suite of products architected for today’s omnichannel retail market.

He has a Bachelor of Science from Marquette University.

SPS Commerce's Archie Black received Top SaaS CEO in 2021
SPS Commerce's Archie Black received Best CEO in 2021 from Comparably
SPS Commerce Executive Vice President & Chief Operating Officer, Jim Frome

Jim Frome

President & Chief Operating Officer

As president and chief operating officer at SPS Commerce, Jim Frome oversees global strategy, sales, marketing, technology and customer success. Since joining the company in 2000, he has helped thousands of retailers, suppliers and logistics companies advance their trading partner relationships using a suite of cloud-based solutions powered by the industry’s largest retail network.

Jim has authored many retail publications including Retail Networks for Dummies and Retail Networks: The Answer to Omnichannel Integration and has been recognized with many industry honors for his leadership and vision.

He has more than two decades of industry experience in marketing, sales and product strategy for global companies, having served in executive and leadership roles at Sterling Software, Information Advantage and IBM.

Jim has a Bachelor of Science in computer science from the University of Wisconsin-Madison.

Check out article from StarTribune
SPS Commerce Executive Vice President & Chief Financial Officer, Kim Nelson

Kim Nelson

Executive Vice President & Chief Financial Officer

As chief financial officer at SPS Commerce since 2007, Kim Nelson is responsible for leading the company’s finance organization, including fostering relationships with bankers and research analysts and advancing the company’s financial strategy. Under her financial leadership, SPS Commerce held its initial public offering on April 21, 2010, and she continues to provide the insight, governance and strategy that drives the company’s growth.

As a result, SPS Commerce was named a 2015 Forbes Most Trustworthy Companies in America as a business most trusted by investors and shareholders. Kim was honored for her career achievement as a CFO of the Year by the Minneapolis/ St. Paul Business Journal in 2021.

Prior to joining SPS Commerce, she led Amazon’s investor relations department and held other financial leadership positions in financial planning, analysis and forecasting. Before Amazon, she held financial management positions at Pillsbury (now General Mills) and Nestle.

Kim has a Bachelor of Science in finance from Babson College, and a Master of Business Administration from the University of St. Thomas.

Kim Nelson, Notable Leaders in Finance Nomination
Kim Nelson won 2021 CFO of the Year
SPS Commerce Senior Vice President & Chief Sales Officer, Dan Juckniess

Dan Juckniess

Senior Vice President & Chief Sales Officer

As chief sales officer at SPS Commerce, Dan Juckniess is responsible for the company’s sales strategy for all SPS products across the full spectrum of customers in the SPS Retail Network and oversees the sales management and team.

Dan has more than 20 years of experience in executive and leadership roles spanning enterprise cloud services, educational technology and business information solutions. He excels in partnering with customers to understand their challenges and providing cloud-based solutions that deliver new efficiencies and business opportunities.

He has achieved substantial revenue growth and led transformative sales, customer service and marketing organizations for market leaders including Edmentum and Thomson Reuters.

Dan has a Bachelor of Arts in business administration and marketing from the University of St. Thomas.

MSP-STP Business Journal Article
SPS Commerce Senior Vice President & Chief Customer Success Officer, Karin Lucas

Karin Lucas

Senior Vice President & Chief Customer Success Officer

As chief customer success officer, Karin Lucas is responsible for defining and managing the company’s customer treatment strategy across all products and services worldwide.

Prior to joining SPS in 2018, she was president of the North America Hay Group, a division of Korn Ferry International. She has more than 30 years of leadership experience in shaping and delivering on a customer-centric vision that focuses on excellence in service, teamwork, and partnerships.

Karin has a Bachelor of Arts in business administration from Wittenberg University and a Master of Business Administration from the University of Minnesota Carlson School of Management.

SPS Commerce Senior Vice President and Chief Marketing Officer, Mark O'Leary

Mark O’Leary

Senior Vice President and Chief Marketing Officer

As chief marketing officer at SPS Commerce, Mark O’Leary is responsible for the company’s product and marketing strategy. Under his direction, the company is continuing to expand its market leadership by advancing its cloud solutions and growing its customer and partner relationships.

Prior to joining SPS in 2019, Mark served in many executive roles at companies offering technology solutions involving high-volume transactions. These organizations included large, public companies such as US Bank and United Health Group, as well as venture-backed organizations like Phreesia. His talents to ignite growth and spur industry disruption have been sought out by academic and business incubators, and Mark recently served as an advisor at FastBridge Learning, a cloud solution for educators.

Mark has a Bachelor of Arts in Economics from the University of St. Thomas and a Master of Business Administration in Finance from Creighton University.

SPS Commerce Chief Administrative Officer & Chief Human Resources Officer, Lynn Myhran

Lynn Myhran

Chief Administrative Officer & Chief Human Resources Officer

As chief administrative officer and chief human resources officer, Lynn Myhran is responsible for growing, engaging and developing the company’s global workforce with a commitment to fostering a culture of equality, open communication and community involvement.

Prior to joining SPS in 2020, Lynn was most recently an executive at Optum, the health services business of UnitedHealth Group. She is a seasoned HR executive with over 30 years of global experience. A strategic HR leader her expertise includes total rewards, talent management, leadership and employee development, organization development and communications. Her prior experience includes leadership roles at Arthur Andersen and ITT Consumer Financial Corporation.

Lynn has a Bachelor of Arts in business management from the College of St. Benedict.

SPS Commerce Senior Vice President & Chief Technology Officer, Jamie Thingelstad

Jamie Thingelstad

Senior Vice President & Chief Technology Officer

As chief technology officer since 2013, Jamie Thingelstad leads the growth and development of the company’s technology platform, including its global product development teams and data center operations.

Prior to joining SPS Commerce, Jamie served as CTO/COO at 8thBridge, a social commerce startup, and as CTO for the Wall Street Journal Digital Network, as well as the enterprise division of Dow Jones. In these roles, he was responsible for platforms that served millions of users worldwide with 24/7 availability.

He is the recipient of numerous awards including the Twin Cities CIO of the Year Orbie Award, the Minneapolis/St. Paul Business Journal’s Titans of Technology and is a frequent presenter at technology events.

Jamie attended the University of Minnesota Institute of Technology.

Tech.MN CTO Spotlight with Jamie Thingelstad
Jamie Thingelstad CIO of the Year ORBIE Awards

The SPS leadership team is rated an A+. Our global employees rate their executive team in the Top 5% of similar size companies.

“I love that they are transparent to what’s going on in the company, their plans for future success and how individual contributors fit into that plan.”
– SPS Employee

“They have such contagious energy!”
– SPS Employee

“I appreciate how approachable they are.”
– SPS Employee

“They set a clear vision for the company but always put the employees first.”
– SPS Employee