All-in-one: wholesale, marketplace, and eCommerce order fulfillment 

by | Apr 18, 2024 | eCommerce, Order Fulfillment, Suppliers

Orders come into a supplier’s business through a variety of wholesale, distributor, and direct-to-consumer sales channels, including:

  • Wholesale and distribution channels like Target, Walmart, Costco, etc.
  • eCommerce platforms such as BigCommerce, WooCommerce and Shopify
  • Marketplaces like Amazon Marketplace , Etsy, eBay, Target Plus, etc.

Integration Infographic

Suppliers don’t want to miss a single order, but it takes time to continually check all these sources. And we all know that suppliers don’t have extra time these days!

At SPS Commerce, we spend a lot of time listening to the suppliers who use our Fulfillment solution. What do they need? At the top of their list is getting time back to do the things they want to do. We help suppliers get their time back by putting all their orders in one place and making it easier for them to do business with all their partners.

One place for ALL orders

For many suppliers, workdays are filled with managing one system and process for wholesale replenishment orders (usually sent via EDI) before switching over to another process to handle eCommerce orders. Then, they go through yet another routine for marketplace orders. And let’s not forget about the phone or email orders that need to be manually processed, too. By the end, the day is nearly done, and their warehouse teams are frantically working to meet short delivery windows.

And it all starts again tomorrow.

The problem is clear: Having different systems and processes for different orders is simply too time-consuming. Luckily, all orders and channels can be managed with Fulfillment. Fulfillment is the single solution that can help you take your day back by managing any type of order from any sales channel including:

  • Wholesale/retail (Target, Costco, Walmart)
  • eCommerce/website (Shopify, BigCommerce, WooCommerce)
  • Marketplace (Amazon Marketplace, Etsy, eBay)

Ditch the spreadsheet for order management

If your company’s single source of orders is a spreadsheet, you aren’t alone. Most suppliers use a spreadsheet system to collect, track and reference orders. It must be manually updated with data from all sales channels, and that gets clunky. But many suppliers had no choice but to use spreadsheets to combine their orders from various channels into a single document—until now.

When Fulfillment becomes your wholesale, distribution, marketplace and eCommerce order fulfillment solution, you can finally toss the spreadsheet. Everything is in one place and automatically updated, allowing for more accurate inventory counts at all times. One system, no duplicate entries and so easy to manage. That means you and your team save tons of hours and make day-to-day work easier at the same time.

Shop, book and label shipments

Suppliers with multiple sales channels need to ship quickly, cheaply and in compliance with retailer or carrier requirements. It’s not enough to see all orders in one place—suppliers need to complete every step in the order-to-cash cycle from one solution.

To save time, suppliers can shop prices, book a shipment and produce shipping labels without leaving Fulfillment. No other portals or data entry are needed. Errors are eliminated and products get to where they need to go, without delay.

As a standout feature of Fulfillment,  Carrier Service walks users through the simple process, putting them in control of shipping costs for all orders and doing it all within narrow fulfillment windows. And, they can handle everything in the same solution they use to see which orders are shipping on-time and which ones need attention.

Accurate inventory counts

Fulfillment can be integrated with an inventory management system. With system automation, order and inventory data is automatically updated with the latest order and inventory data. We also make it possible to seamlessly share your inventory level information with other systems and marketplaces.

Speaking of 3PLs, Fulfillment can forward any order to your logistics partner, with no delays, no duplicate data entry and no phone calls. 3PLs receive the order almost as soon as you do, and their shipping documents automatically appear in Fulfillment to keep your inventories and order statuses accurate. It’s automatic with the SPS Third Party Warehouse Service. Now that’s even more time saved, so you can take your business to the next level.

Ready to save more time with a single streamlined process for all your orders?
For suppliers looking for a single order fulfillment solution for wholesale, distribution, marketplace and eCommerce channels, Fulfillment is all you’ll need. Contact SPS today for a tailored solution that’s built for your business.

Emily Curran