Achieve a seamless order management process

When you struggle to create and manage orders across suppliers, you’re forced into responding reactively when problems arise. Instead, with a complete picture on the status of all your orders, you can make proactive decisions that will satisfy consumers and enable you to manage inventory efficiently.

Common order management challenges

Many buying organizations lack critical data from their suppliers, making it difficult to understand the status of their orders. As a result, they can’t respond to any issues with an order until it’s too late.

A lack of critical data on order status can cost time and money, resulting in:

Q

Unused open-to-buy dollars

Q

Unpredictable lead times

Q

Inability to optimize stock levels

Q

Unnecessary staffing expenses for contacting suppliers and managing order updates

Q

Empty shelves and dissatisfied consumers

Optimize omnichannel order fulfillment

We implement processes with buying organizations and their suppliers to facilitate consistent, accurate and timely data exchange, providing visibility at every step in the order lifecycle. Our solution provides order and fulfillment processes, insights sharing and digital item information management and analytics – implemented and adopted across 98% of your supply chain volume.

Order Visibility

Retailer Analytics Order Visibility Screenshot

Make confident day-to-day decisions about products purchased, order status and inventory levels.

  • Prioritize orders that need attention or updates
  • Adapt for partial fill, split or late orders
  • Shift unused open-to-buy dollars
  • Prepare the distribution center for receiving orders
  • Quickly reconcile and pay invoices
  • Validate data flow

Order Performance

Retailer Analytics Order Performance Screenshot

Understand how your trading partners are performing against key supply chain metrics and drive accountability.

  • Track key metrics, such as fill rates, shipment timeliness and EDI compliance
  • Drill down into individual supplier performance
  • Measure the impact of supply chain initiatives over time
  • Source and replace suppliers who can’t deliver

%

Automated order volume

%

Inventory reduction potential

%

Reduction of time spent managing orders

We know when an order will be delivered and if it shipped in full. We know if and when we would run out of stock. We can set consumer expectations. And we know when the stock situation would recover.

– Procurement Manager, Thrive Market

See how having the right data from your suppliers can help manage orders efficiently and satisfy consumers.

SPS Commerce
Your Cookie Preferences:

Essential Cookies: These cookies are necessary for the website to function and cannot be disabled in our systems.

Non-Essential Cookies:

  • Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functional Cookies: Enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies are used to deliver advertisements more relevant to you and your interests.