Choose Your EDI Solution Wisely….
Our competitors would have you believe that all you need to manage your trading partner connections is a managed EDI solution––that a low-cost software solution will solve your problems.
Wrong! Get accurate information regarding trading partner data exchange and discover why SPS Commerce is the full-service partner you’re going to want.
Where do you start with trading partner data exchange?
For some, EDI is a necessary business partner requirement that is needed for monitoring their whole supply chain. For others, EDI is a voluntary choice because it helps keep their business systems accurate and eliminates double entry.
Whatever the reason, the EDI solutions offered by SPS Commerce deliver more than just simple compliance and visibility, they empower your business in the following ways:
100% compliance with partner transaction requirements
Technical implementation and maintenance that’s managed on your behalf
Access to a library of thousands of actively maintained EDI maps
A team of EDI experts with a proven onboarding methodology
Tailored training videos and webinars for both products and partner specifications
Support services available 24 hours a day, 365 days a year
Don’t be enticed by EDI solution providers that advertise what seems to be unbelievably low-cost pricing. More often than not, that low price doesn’t include all the hidden fees and added charges.
SPS Commerce prescribes a solution to fit your business needs because our EDI product can be fully customized. Our full-service model allows you to automate part or all of your EDI flow. If you change ERPs or other systems, it can evolve to meet your needs. It can also scale as your business grows.
This is why our methodology always starts with a business consultation before we even discuss pricing, so we address all your business needs with simple pricing.
API vs. EDI connection, does it matter?
At SPS it doesn’t! Don’t be fooled by other providers who make API connections sounds easier and more affordable than EDI. While the API key itself might be cheap, they’re not factoring the in-house IT staff you’ll need to build the data layer structure for implementation or managing the connection of it afterwards.
Even if you have the IT structure to manage these connections, your team is troubleshooting in-house which could take hours (or weeks) for a diagnosis and fix. As your IT team works to make that fix, you may be incurring expensive chargebacks from you customers in the meantime.
Regardless of the API or EDI connection you want, the team of experts at SPS create the map on your behalf. We promise to get you connected quickly and guarantee first order compliance. We want to give you back the freedom to focus on the ins and outs of your business, instead of managing your data exchange. That’s the full-service promise!
Wondering how SPS Commerce stacks up against competitors?
As the only truly full-service EDI provider, SPS Commerce delivers EDI technology and all of the associated staffing resources responsible for customizing, optimizing, and operating your EDI solution. Here are some common EDI responsibilities and how different types of providers handle them:
SPS promises to:
Provide an expert team that handles ongoing management of your EDI solution.
Take ownership of understanding your trading partner requirements and proactively make map changes. The SPS team actively manages 9,000 changes from retailers each year.
Manage your end-to-end EDI testing and ensures your initial data flow with trading partners is successful.
Communicate directly with your trading partners to manage connectivity, setup, requirements, updates, and support efforts.
Proactively monitor and optimize your solution to prevent errors and minimize data entry.
Provide the only system with full data reporting and the ability to resubmit orders without calling support.
Have a team of trading partner, system, and EDI experts available 24×7 in the channel of your choosing.
When you choose other providers:
Your in-house team is responsible for the operational and technical details of managing your EDI solution.
When a trading partner requirement changes, your team is responsible for changing the EDI maps. Requirement changes are widespread in retailing.
Your team is required to coordinate EDI testing with your trading partners and validate data flow.
Your in-house team communicates with trading partners about EDI connectivity, setup, requirements, updates, and support.
Your in-house team is responsible for monitoring and optimizing your EDI solution.
You will be responsible for contacting support regarding any issues. Real-time, expert support is often limited.
If you need an EDI provider, SPS Commerce can help. Getting started is quicker than you think.
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API vs. EDI connection, does it matter? At SPS, it doesn’t!
Transparency is key. Don’t be fooled by providers who make API connections sound easier and more affordable than EDI.
While the API key itself might be cheap, what is not being factored into that quote is the in-house IT staff you’re going need to build the data layer structure for implementation or management of the connection afterward.