Key items to consider when forming a drop ship returns strategy

By Jenny Nguyen, Partner Marketing Manager, ShipStation Returns are a common hurdle for e-commerce retailers, especially in the drop shipping arena in which products are shipped out via suppliers. Though businesses may prefer not to think about returns and their...

Freeing customer service from manual order validation [Case Study]

SUR&R Auto Parts, a leading supplier of fluid line repair kits and specialty tools to the automotive aftermarket industry, process orders. Recently, the volume of orders from one of the company’s key customers increased. This is good news for the business but...

Streamline with an end-to-end JD Edwards EDI integration

As the retail industry and the supply chain that feeds it evolves and becomes more complicated, automation becomes necessary for more and more businesses. Automating processes through EDI, or Electronic Data Interchange, can offer some of the best return on investment...

IRCE @ RetailX is just around the corner, see you in Chicago

Next week, the #MeetSPS team will be packing up and heading south to the Windy City (aka Chicago) to be part of IRCE @ RetailX. We are eager to see the many e-commerce brands, retailers and partners that are attending. For more than a decade, SPS has attended IRCE to...

SPS IN:NYC19 inspires sell-out crowd

Last Thursday, SPS Commerce and Skubana hosted a sold-out event where customers, partners and friends came together to share their insights and advice on the latest trends in retail. SPS IN>NYC19 was so much more than a happy hour. It lasted long into the evening...
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