Three Takeaways from SuiteWorld 2023

by | Oct 30, 2023 | Automation, Events, Order Management, Suppliers

SPS Commerce was thrilled to attend and participate in SuiteWorld 2023 in October. This year’s event in Las Vegas celebrated “25 years of NetSuite”, and the innovation on display showed an exciting peek at what’s to come. As long-term partners with Oracle NetSuite, achieving a Built for NetSuite certification and winning “Growth Partner of the Year” in 2022, we were excited to gather with users and customers to share ideas and meet in person.

Here are three big takeaways from this year’s event:

AI functionality

The event kicked off with an inspiring keynote from NetSuite founder and EVP Evan Goldberg. He reflected on NetSuite’s 25-year history and shared insights into the ever-evolving landscape of cloud-based solutions, emphasizing the importance of adaptability and innovation. We’ve seen AI explode this year as software providers roll out new features and functionality to keep pace with customer and market demand. NetSuite is no exception; this show offered a perfect opportunity to announce their AI strategy.

“This time is as revolutionary as that time 25 years ago when we introduced the cloud. AI appears to be a quantum leap to doing more with less.” — Evan Goldberg, NetSuite EVP.

NetSuite reinforced its commitment to staying at the forefront of technology by unveiling AI features and enhancements across its entire suite, allowing customers to reduce manual data entry, enhance budgeting and planning, expand insights and increase efficiency in their workflows. Goldberg shared that by the end of the year, all NetSuite users will utilize the Oracle Cloud Infrastructure to take better advantage of the platform’s AI offerings.

Connected systems

A persistent topic of discussion throughout the show this year was the importance of having seamlessly connected systems. Ideally, a business would be able to see all the data relevant to its supply chain in one system. From orders to inventory to shipments, having complete visibility into your business without jumping from platform to platform can help you streamline the entire order fulfillment process.

“We know that when you’re better connected as a business, you can be smarter and more agile in response to those disruptions.” – Allison Auclair, NetSuite GVP of product management and commerce.

Ensuring your systems are “talking to each other” fits perfectly with the theme of SuiteWorld 2023, “SuiteUp.” NetSuite described this year’s theme as “continuing to automate, connecting more of your business, bringing additional functions into the suite for better insights and better efficiency.” Our Built for NetSuite integration aligns with this strategy, as users can access critical EDI documents without ever leaving the NetSuite platform.

Omnichannel and supply chain

Supply chain complexity isn’t going anywhere. Customers will continue to shop across channels, making it more important than ever to meet them where they want to buy. Supporting an omnichannel supply chain is critical, but it’s often easier said than done.

Collaboration between retailers and suppliers is crucial for success, but unique challenges arise as the supply chain matures and complexity increases. We took a deep dive into this topic during our speaking session “Streamlining the Retail Journey: Enhance Your Omnichannel Supply Chain.” Joining us was Lee Cappiello, director of IT at Orva Shoes, who shared his expert approach to tackling these challenges.

His real-world success story was inspiring and offered a glimpse into how Orva Shoes has been able to harness the power of SPS Commerce and NetSuite to foster seamless collaboration and ensure compliance within the omnichannel landscape. By taking advantage of native NetSuite automation from SPS, they’ve better navigated the complexities of the modern supply chain.

Learn more about how your business can benefit from NetSuite automation.

SPS Commerce Blog Team
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SuiteWorld 2023

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