Brendan Witcher Announced as Keynote at SPS Commerce In:fluence 2017

by | Jan 10, 2017

Brendan Witcher has more than 25 years experience working in multichannel retail, ecommerce and technology fields and currently serves as the principal analyst for Forrester Research. He spoke at SPS Commerce In:fluence 2016 and we are delighted to announce Witcher will be a keynote speaker at SPS In:fluence 2017.

Witcher is an industry expert regarding all things involving digital disruption, personaliSation and consumer-oriented technology. During his keynote at SPS In:fluence 2016, Witcher covered a variety of topics and will touch on even more at this years’ event, including:

  • Customer experience management
  • PersonaliSation capabilities
  • Engagement strategies
  • Conversion optimisation
  • Customer service solutions

SPS In:fluence 2017 is the premier retail conference that tackles some of the industries toughest challenges with insightful keynotes, information-packed sessions and phenomenal networking opportunities. Witcher, along with many other industry-leaders, will be there to offer their insights, strategies and inspirations to help win at retail. The majority of delegates are from North America, but the APAC delegation is growing.

For a full recording of Witcher’s speech from last year, “Optimising The Consumer Experience,” check out this video. Please visit the In:fluence website to learn more.

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The Australian SPS blog team combines the experience and insights from dozens of colleagues to deliver news, how-to guides, reports, and more.
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