Case study:

Thos. Baker improves their customer communication with SPS Commerce’s solution

Using Integrated Fulfillment prompts improved vendor efficiency, better use of internal resources.

Thos. Baker
Thos. Baker, an online retailer that specializes in upscale outdoor furniture, selected SPS Commerce Integrated Fulfillment for NetSuite, a Built-for-NetSuite certified solution used by more than 500 retail organizations, so that it could improve it customer communication and move away from manual order tracking. The retailer now has staff dedicated to customer engagement and has improved communication with its vendors through using SPS solutions. All of this has led to additional growth through incremental sales and efficiency.

DOWNLOAD THE CASE STUDY

Using Integrated Fulfillment prompts improved vendor efficiency, better use of internal resources.

Thos. Baker
Thos. Baker, an online retailer that specializes in upscale outdoor furniture, selected SPS Commerce Integrated Fulfillment for NetSuite, a Built-for-NetSuite certified solution used by more than 500 retail organizations, so that it could improve it customer communication and move away from manual order tracking. The retailer now has staff dedicated to customer engagement and has improved communication with its vendors through using SPS solutions. All of this has led to additional growth through incremental sales and efficiency.

DOWNLOAD THE CASE STUDY

Retailers

RETAILERS

Services: Integrated Fulfillment, Webforms

Industry: High-end outdoor furniture and decor

Trading Partners: Direct to consumer

Retailers

RETAILERS

Services: Integrated Fulfillment, Webforms

Industry: High-end outdoor furniture and decor

Trading Partners: Direct to consumer