Orchestrate · Supplier Order Visibility

By the time most retailers find out a shipment is at risk, the options to act are already gone.

Supply Chain Visibility Management gives merchandising, supply chain, finance, and store ops a single near-time view of every active PO, with execution gaps surfaced early enough to act on rather than just report on. Powered by SPS Commerce.

See how it works

The problem isn’t that retailers can’t see their supply chain. It’s that the right people can’t see it in time.

Fragmented systems

PO status lives across TMS, WMS, carrier portals, and EDI, and nobody has one unified view. Buyers still call the logistics team to find out where a PO is. Logistics still fields questions that should have resolved themselves.

The wrong people in the loop

Logistics answers questions that merchandising, finance, and store ops should answer themselves. A buyer managing open-to-buy shouldn’t log into a TMS. A finance analyst resolving a dispute shouldn’t need three systems and two phone calls.

Too late to act

By the time an execution gap surfaces through existing tools, the options to respond are expensive or gone. Transit visibility tells you where the truck is. PO lifecycle orchestration tells you whether your revenue is protected.

Trusted by retailers, distributors, and grocers

What better visibility is worth

Independent research. Forrester Total Economic Impact™ Study, commissioned by SPS Commerce, January 2026.

$700K+

Stock-out mitigation over three years

<6 months

Payback period

One view of every active PO, built for every team that depends on it

Capture: Full PO Lifecycle Coverage

Every milestone from PO creation through DC receipt and store delivery, pulled from your existing TMS, WMS, carrier data, and ASN records. It requires no ERP integration. Most customers are live in weeks.

Prioritize: Ranked by Business Impact

Exceptions ranked by business impact, not recency. A missed ASN on a promotional event ranks above a routine replenishment delay, because the network knows the difference. The model draws on 300,000+ active trading relationships.

Act: Role-Appropriate Views for Every Team

Buyers see their category. Supply chain sees everything. Finance resolves disputes. Store teams see what's on their next truck. Everyone stops waiting for someone else to tell them.

Network Intelligence: Not Rules You Configured

Prioritization comes from the SPS network: 300,000+ active relationships, 750M+ transactions per year. A promotional event representing $400K in revenue at risk ranks above a routine replenishment delay because the network knows it, not because you configured it.

Act — Role-Appropriate Views for Every Team

Network Intelligence — Not Rules You Configured

What SPS customers say

Visibility gives you that early signal. You've got the risk of missing the sale or getting it late and marking it down. Either way, it's a margin problem you could have seen coming.

Head of Supply Chain, Compliance & Vendor Ops | Specialty retailer

Now it's at their fingertips, it's updated regularly, they can count on the information, and they don't have to wait for someone to get back to them.

Head of Supply Chain, Compliance & Vendor Ops | Specialty retailer

The dashboards related to visibility — how many orders were out there, where they were, which ones needed follow-up — were a big decision-maker.

Senior Manager of Supplier Operations | Industrial distributor

See what’s at risk in your supply chain right now

Five questions. We’ll show you where your visibility gaps are — and what they’re likely costing — benchmarked against 4,000+ buying organizations on the SPS network.

Get my Vitals

SPS brings the data, decisions, and relationships together so the right product gets to the right place at the right time. Every time.

Connect

Relationship Management

Suppliers aligned, certified, and transacting correctly before execution can be tracked. When this works, everything downstream is more reliable.

Orchestrate

Visibility Management

See every active PO across every team that depends on it before execution gaps cost you. Merchandising, logistics, finance, and store ops each get a view built for what they actually need to do. Not just the people who own the TMS.

Optimize

Performance Management

When visibility surfaces a problem, performance data closes the loop. Scorecards and cost-of-failure data turn what you saw into what changes next quarter.

Common questions about supply chain visibility and PO tracking

What is PO lifecycle orchestration vs. transit visibility?

Transit visibility tells you where a shipment is in transit. PO lifecycle orchestration covers the full order — from PO creation through confirmation, shipment, DC receipt, and store delivery — and surfaces issues before they become costs.

Does this require replacing our TMS or WMS?

No. SPS Visibility Management connects to your existing TMS, WMS, carrier data, and EDI without a system overhaul. Most customers are live in weeks. No ERP integration required to get started.

Which teams use this — just logistics?

No. Merchandising, supply chain, finance, DC staff, and regional store ops all use it — each team gets a role-appropriate view. One specialty retailer rolled it out to approximately 100 users across five functional teams.

How does SPS prioritize which exceptions matter most?

Prioritization is network-trained — not rules you configure. SPS ranks exceptions by business impact across 300,000+ active trading relationships. A promotional event at risk ranks above a routine replenishment delay automatically.

How does this connect to Relationship and Performance Management?

Visibility Management is the Orchestrate layer of the SPS supply chain system. Relationship Management (Connect) gets suppliers ready upstream. Performance Management (Optimize) turns visibility data into scorecards and accountability downstream.

Can finance teams use this for dispute resolution?

Yes. Finance teams use Visibility Management to research payment disputes and resolve ASN discrepancies in a single-screen lookup — from PO creation through DC receipt and store check-in. What used to take multiple systems takes minutes.

Most execution problems are visible weeks before they hit the shelf.

The question is whether you’re set up to see them. SPS gives every team the visibility they need, no tech stack rebuild required.