The Intelligent Supply Chain Network

Connect every partner and workflow in one intelligent supply chain ecosystem

The SPS Network Advantage

Tap into the power of SPS's connected ecosystem and built-in supply chain expertise.

SPS MAX: Supply Chain Agentic AI

Automate tasks, detect risks, and improve performance with embedded network intelligence.

By Products

By Business

By Challenge

By Industry

Fulfillment

Gain EDI capability, attain EDI compliance, connect systems and onboard trading partners

Supply Chain Performance Suite

Discover the clear path to a more profitable retail supply chain

Order Central

Simplify how you create and manage digital orders across all your channels and suppliers

Manufacturing Supply Chain

Enhance processes and improve information exchange between you, your suppliers, and co-manufacturing partners

Analytics

Turn data into meaningful insights to win across all sales channels

EDI Testing and Certification

Meet the compliance requirements of your trading partners and customers

E-Invoicing

Meet compliance, exchange e-invoice documents without managing varying requirements

Assortment

Comprehensive solution for complete and accurate product information across all channels

Revenue Recovery

Explore our deduction management and revenue recovery solutions to improve your retail relationships

SPS for 3PLs

Standardize and automate customer communications for easy, streamlined operations

See All Products

Retail & Grocery

End-to-end supply chain solutions for retailers

Distribution

Streamline distribution operations

Brands

Tap into the power of SPS's connected ecosystem and built-in supply chain expertise.

Manufacturing

Inbound automation and supplier onboarding at scale

E-Commerce & Marketplace

Omnichannel commerce enablement

Third-Party Logistics

3PL integration and management

International Commerce

Confident expansion starts with supply chains that adapt to every market.

Social Commerce

Turn unpredictable demand into reliable order execution.

Streaming Commerce

Supply chain solutions built for the speed of live commerce
Working with Distributors
EBOOK

Working with Distributors

This playbook provides a clear overview of how suppliers can work best with distributors—from compliance and disputing to standard terms, processes, and expectations.

Download Now

Accelerate Partner Onboarding

Get new customers live faster with cleaner, more scalable onboarding

Simplify EDI/B2B Data Exchange

Streamline electronic data interchange

Reduce Chargebacks

Minimize compliance penalties

Improve Supplier Performance

Enhance vendor relationships

Improve Data Quality for AI

Fix the data gaps holding your AI back across supply chain systems and trading partners

EDI for Retail Supply Chains Cheat Sheet
EBOOK

EDI for Retail Supply Chains Cheat Sheet

Electronic Data Interchange (EDI) is a common language of documents in the supply chain industry to facilitate clear and secure communication between supplier and buyer.

A myriad of codes are used between supply chain functions like Transportation, Logistics, Manufacturing, and Finance.

Download this Retail Supplier EDI Cheat Sheet to have all the industry-specific EDI codes at your fingertips.

Download Now

Retail

Optimize your retail supply chain performance and compliance

Grocery & Food

Transform grocery industry operations with automated EDI, real‑time visibility, and performance tools that reduce risk and improve execution.

Fashion, Apparel & Footwear

Automated compliance and retail data tools keep fashion moving.

Industrial Supplies

Reliable supply chains keep industrial operations on schedule.

Beauty, Health & Wellness

Connected supply chains help beauty brands scale and stay ahead.

Automotive Parts & Supplies

Improve accuracy and speed across your entire supply chain network.

Find a Retail Partner

Search the largest retail network to find your next partner connection

View All EDI Integrations

Pre-built solutions to integrate EDI with over 100 ERP, WMS and other systems

Find a Business Partner

Systems that work better when technology providers collaborate

View Partner Directory

View current SPS Commerce Partners

SupplierWiki

Access industry insights and how-to guides that will help you build a better supply chain

Case Studies

Discover customer case studies with proven results and measurable impact

Business Needs

What business problems are you facing? SPS Commerce can help

Retail Supply Chain 101

Find the answers to common supply chain data problems that affect companies like yours

EDI 101: What is EDI

Learn what EDI is and how it's used in the retail industry and supply chain

EDI Transactions

Common documents and transactions supported and automated with EDI

What is Retail Analytics

Learn what retail analytics is and how it\’s used in the retail industry

API Development

Learn how to build, implement, and manage yourretail network API services with SPS Dev Center
Get a New Outlook on 2026
INNOVATION DROP

Get a New Outlook on 2026

Unlock critical supply chain insights.

Download Now

About SPS Commerce

The industry's most broadly adopted retail cloud services platform

Careers

Our growth is your opportunity – be a part of the SPS story

SPS Leadership

Read our SPS Commerce leadership team bios and see their latest insights

Corporate Responsibility

SPS makes a positive impact in our global communities

Investor Relations

Investor news and events, financial information and corporate governance

AI Responsibility

SPS makes a positive impact in our global communities

Events & Tradeshows

Connect in person with SPS Commerce experts

Office Locations

A global presence with localized support for your convenience

Customer Support

Need help? SPS Commerce support is available via chat, phone or email

Training Center

On-demand learning with an ever-expanding library of training content

Login

Login to your SPS products like Fulfillment, Assortment & Analytics

Dev Center

Login to Dev Center to authenticate your API map

Payment Portal

View your invoices and make payments through VersaPay portal

SPS Connect

SPS makes a positive impact in our global communities

SPS Invoice Financing

Get funded early and enhance financial flexibility to fuel growth

Improve Customer Onboarding

Get new customers live faster, with cleaner connections, fewer surprises, and a foundation built to scale.

See How It Works
Talk to an Expert

Onboarding new customers fast is hard. Getting it right is harder.

Onboarding takes too long

New customer onboarding takes too long, delaying revenue and stretching internal teams.

Too much work stays manual

Teams rely on email, spreadsheets, and manual follow-up to keep onboarding moving.

Cutting corners create bigger problems later

Customers may go live fast, but not always with the right setup, creating downstream errors and rework.

Why Onboarding Can Be So Hard

Onboarding is harder now because businesses are adding partners, adjusting sourcing, and rebuilding supply chain operations while still trying to keep day-to-day execution running. Supply chains built for efficiency are being rebuilt for resilience, which means more change, more coordination, and more pressure to get onboarding right the first time.

Every customer brings different requirements

No two customers onboard the same way. Different documents, workflows, and expectations force teams into manual work, slow down time to revenue, and make it harder to get the setup right the first time

Disconnected systems create gaps

Point solutions can connect one piece of the process, but they do not coordinate the full journey and make you manage your day-to-day in multiple windows.

Onboarding work is spread across too many teams

Onboarding depends on coordination across teams that often work in different systems and timelines. Without shared visibility, delays build, handoffs break down, and customers feel the friction before they ever go live.

What gets missed early gets paid for later

When onboarding is rushed without shared visibility, mistakes show up later as delays, chargebacks, missed orders, and manual cleanup.

How SPS Commerce Solves Customer Onboarding

Connect

Foundation Layer
SPS helps establish the trading partner connections, data setup, and requirements needed to onboard customers the right way from the start.

Key Capabilities:

Faster connections

Cleaner requirements

Scalable foundation

Orchestrate

Workflow Automation
SPS automates the steps, coordination, and handoffs that slow onboarding down, so teams spend less time chasing status and more time moving customers toward go-live.

Key Capabilities:

Automated workflows

Connected teams

Fewer handoffs

Optimize

Intelligence Layer
SPS applies network intelligence to spot risks early, guide teams proactively, and help prevent onboarding issues from repeating with every new customer.

Key Capabilities:

Early risk signals

Smarter decisions

Ongoing optimization

Measurable Results

When onboarding is done right, teams move faster, customers go live sooner, and operations run more smoothly.

%

Reduction in onboarding time

2-4 weeks

To get customers live

Months to days

Faster supplier onboarding

Faster supplier onboarding

Real Results From Real Customers

Onboarding times dropped 60%, and customers are now live in 2 to 4 weeks.

Arcadia Cold Storage & Logistics | Cold Storage 3PL

Key Results

New retailer integrations now take about six weeks instead of months, while digitized workflows save up to eight hours per order and helped cut chargebacks by an estimated 75%

Jay Group | 3PL

Key Results

60% faster onboarding
Customers live in 2-4 weeks
30% revenue growth tied to new business post SPS.
Integration in less than 6 weeks.
8 hours saved per order
75% fewer chargebacks

Related Challenges

Order Exceptions Grow

When onboarding is incomplete, exceptions show up fast in live operations.

Recover lost revenue to exceptions →

Manual Workflow Bottlenecks

Disconnected onboarding usually leads to more manual work long after go-live.

See how spreadsheets slow teams down →

Limited Visibility Across Partners

Without shared visibility, teams struggle to know what is on track, at risk, or stuck.

Learn why real-time visibility matters →

get started

Ready to Solve Customer Onboarding?

Let’s discuss your specific situation and how SPS Commerce can help.
Schedule Consultation
Get a Demo

Contact Sales

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