Transactions and documents
Look up any document by ID, transmission dates, file names, amounts, delivery status, and full document-level detail.
Introducing Max
Stop reacting. Start knowing.
MAX is the agentic AI supply chain layer that sits in the SPS network, working inside the tools your team already uses. It watches orders, shipments, and invoices, answers questions from real trading-partner behavior, and flags risk before it becomes a chargeback. MAX does the watching. You review and approve.
See the Network Advantage
The problem
The problems that cost you the most are the ones you find out last
Brands already putting the network to work
Introducing max
Stop reacting. Start knowing
Inside your workflows
What MAX does inside your workflows
Ask anything, get a real answer
Ask MAX about an order, an error, or a partner requirement and get a plain-language answer with the next step, grounded in real network data. Not a support ticket.
Catch issues before they cost you
MAX watches orders, shipments, and invoices continuously and flags what is headed for a chargeback, a rejection, or a dispute, before it happens.
Intelligence only the network has
Every answer is shaped by real trading-partner behavior across 300,000 relationships, so MAX reflects how your partners actually operate, not how a compliance guide says they should.
You stay in control
MAX does the watching and queues what it finds. You review, and you approve. It helps your team; it does not act on its own.
Supply chain intelligence from the network that has seen the most activity
Every answer and every resolution traces back to one source: real behavior across the SPS network.
300,000+
Trading relationships across the network
750M+
Transactions across the network every year
33M+
Product SKUs the network learns from
In their own words
The work teams are already running through MAX.
Pick a job, ask in plain language, and get an answer back.
Every example below is work teams run against real trading-partner data.
What MAX can answer on
Order workflows
Order-to-cash detail, missing-document detection, unacknowledged POs, and cross-document linkage.
Alerts and exceptions
Active alerts and alert detail, rejection and error scoping, root-cause investigation packets, and pattern detection across days.
Trading partners
Full trading-partner list, per-partner document activity, partner-scoped error checks, and relationship resolution.
Summaries and analytics
Counts by partner, doc type, and month, multi-period rolling windows, volume comparisons, and self-serve reporting.
MAX in action
Before and after MAX
BEFORE MAX
Click through the monitor document by document
Export to a spreadsheet to spot trends
Rejections investigated one at a time
Compliance gaps found after the fact
Analyst and BI tool needed for portfolio views
AFTER MAX
Ask in plain language, get a table back
Trends by partner, doc type, and month on demand
Root-cause packet across a whole wave of rejections
MAX flags the risk you did not ask about
Portfolio analytics, self-serve, in seconds
Early customers
What customers say about MAX
“This would act as a first stop for me. I don't need to run advanced searches on anything.”
Joe Boyd
Blue Diamond Growers
[See partner profile]
Ready to see what your network already knows?
Get a look at MAX built around your trading partners, your systems, and where you want to grow next.
Talk to an Expert
Frequently Asked Questions
What is MAX?
MAX is our AI. It is the agentic layer that sits in the SPS network, working inside the supply chain workflows your team already uses. It draws on real behavior across the network to watch orders, shipments, and invoices and surface what needs attention before it becomes a chargeback or a rejection, and to answer plain-language questions with a clear next step.
How is MAX different from other AI tools?
A general model answers from public text and your own limited slice of history. MAX runs on real behavior across 300,000 trading relationships, so it knows how your partners actually operate, not how a compliance guide says they should.
Why not just build this with a general AI tool or point solution?
You can teach a model your data. You cannot teach it what already happened across 300,000 other trading relationships. MAX starts from patterns, exceptions, and partner behavior the network has already seen play out thousands of times over. That is supply chain intelligence, not inference.
What problems does MAX help solve?
MAX reduces friction across trading-partner relationships by spotting risk early, guiding next steps, and watching for the errors that become chargebacks, rejected shipments, and missed requirements, so your team can act before the cost lands.
Do I stay in control of what MAX does?
Yes. MAX does the watching and queues what it finds. You review, and you approve. It assists your team; it does not act on its own.
Who can use MAX and how do I get started?
MAX is available to customers across the SPS network. Request a demo to see it working against your own trading-partner data, or contact your SPS representative to get it turned on for your team.