Stop losing revenue to
retailer deductions
SPS Revenue Recovery helps suppliers get paid by reclaiming lost revenue from deductions, chargebacks, and retailer fines—and get better by uncovering root causes, preventing future losses, and improving how they work with their retail partners.
Trusted by Our Clients
Recover smarter across every retailer
SPS Revenue Recovery combines automation, guided workflows, and proven expertise to resolve deductions faster, prevent repeat losses, and protect your margins across every supported retailer.
Maximize Cash Flow
Recover revenue previously written off and improve working capital. Suppliers using SPS reclaim up to 75% of eligible deductions, strengthening margins and freeing resources for growth.
Fight Deductions
Consolidate deduction management across all retailers. SPS combines automation with retailer-specific expertise to resolve disputes quickly, accurately, and without risking key relationships.
Prevent Future Losses
Go beyond recovery to prevention. Root cause analysis and compliance insights stop repeat violations, reduce margin erosion, and build stronger retailer partnerships
Automated Document and Data Retrieval
Eliminate manual portal logins and data chasing for finance and operation teams with automatic invoice, deduction detail and supporting document retrieval.
Prebuilt Retailer-Specific Workflows
Tailored workflows for retailers like Amazon, Walmart and Home Depot to ensure every dispute meets compliance requirements and minimizes rejection risk.
Root Cause Analysis and Reporting
Detailed reporting and root cause insights provided to identify and take action to reduce future fines for issues like OTIF, chargebacks, ORAD or shortages.
Expert Guidance and Ongoing Training
Leverage SPS experts, continuous training and educational content to navigate retailer rules and strengthen your team’s ability to reduce write-offs with confidence.
Protect your margins, strengthen cash flow
Suppliers lose 1–3% of annual revenue to deductions. Our complimentary audit highlights how much you could recover and prevent in the future.
Want a sneak peek?
Our interactive Recovery Estimator uses your data to project how much revenue you could recover, based on real success rates from suppliers already using our solution.
Total Sales:
$20,000,000
Total Deductions:
$1,000,000
Total Estimated Recovery
$700,000
Frequently Asked Questions
What retailers do you support?
SPS Revenue Recovery software supports suppliers for Amazon, Walmart, Target, Kroger, Home Depot, Lowe’s, Kohls, CVS, Walgreens and more. Our platform and experts continuously expand to cover new retailer requirements.
What types of retailer deductions and claims can SPS recover?
We manage a broad spectrum of deductions, including shortages, pricing discrepancies, compliance chargebacks, returns, allowances, trade promotions, overages, and A/P deductions. Our automation also flags recurring issues and provides root cause analysis to prevent repeat claims.
What makes SPS Revenue Recovery different from other solutions?
Our deduction management software combines automation with retailer-specific intelligence and expert services. We know the rules, codes, and “unwritten policies” of each retailer covered. This ensures disputes are accurate, resolved faster, and relationship-safe — protecting margins without straining retailer partnerships.
What service model(s) does Revenue Recovery offer?
Choose the approach that best fits your business — with full-service, we handle recovery end-to-end, or with dedicated support, you manage recovery yourself using our platform with expert guidance.
How is pricing structured?
SPS Commerce offers flexible pricing options to fit your business needs:
- Monthly Subscription: A predictable flat fee per retailer
- Take Rate: A performance-based model where suppliers only pay a percentage of funds successfully recovered.
This flexibility allows suppliers to choose the model that best aligns with their financial goals.
How do you keep our data secure?
At SPS Commerce, security is fundamental to how we build and deliver every solution. SPS Revenue Recovery technology is regularly third-party tested to ensure your data stays protected. Revenue Recovery maintains 99.99% uptime, performs hourly data backups, and uses end-to-end encryption to safeguard sensitive information. Access is controlled through role-based permissions, ensuring only authorized users can view or manage data. Learn more here.
What happened to SupplyPike and Carbon6 revenue recovery solutions?
SupplyPike and Carbon6 Revenue Recovery have unified under SPS Commerce, bringing together decades of expertise, advanced automation, and broader retailer coverage.
How does your Revenue Recovery software integrate with our existing processes?
SPS aligns with your team’s preferred level of involvement. With Full-Service, SPS manages the process end-to-end, including documentation, submission, and follow-ups — so your team doesn’t need to engage directly with retailer portals. With Dedicated Support, your team uses our platform for full visibility and control, supported by SPS experts as needed.