Case study:
Implementing SPS’ EDI services improves customer communication
Industrial Revolution noticed a lot of positive changes with its customers after using SPS’s EDI service, including faster turnaround times, less manual work and fewer chargebacks from its retail customers.
Industrial Revolution has been manufacturing camping gear in Redmond, Wash., since 1971, and it had its first hit product with its Original Candle Lantern. Through the 1990s, the company released more lanterns and built a customer following. In recent years, it has pursued a more aggressive growth strategy, launching many new products and forging new partnerships. In 2005, it became the U.S. distributor for Light My Fire® of Sweden, whose Spork and Swedish FireSteel products have helped catapult the Industrial Revolution brand to greater popularity among outdoor enthusiasts.
Industrial Revolution noticed a lot of positive changes with its customers after using SPS’s EDI service, including faster turnaround times, less manual work and fewer chargebacks from its retail customers.
Industrial Revolution has been manufacturing camping gear in Redmond, Wash., since 1971, and it had its first hit product with its Original Candle Lantern. Through the 1990s, the company released more lanterns and built a customer following. In recent years, it has pursued a more aggressive growth strategy, launching many new products and forging new partnerships. In 2005, it became the U.S. distributor for Light My Fire® of Sweden, whose Spork and Swedish FireSteel products have helped catapult the Industrial Revolution brand to greater popularity among outdoor enthusiasts.
SUPPLIERS
Services: Integrated EDI with Microsoft Dynamics NAV
Industry: Sporting Goods
Brands: Original Candle Lantern, Light My Fire and Ultrapod
SUPPLIERS
Services: Integrated EDI with Microsoft Dynamics NAV
Industry: Sporting Goods
Brands: Original Candle Lantern, Light My Fire and Ultrapod
