Benefits of using the EDI 214 Transportation Carrier Shipment Status Message
Retailers can use the EDI 214 to manage receiving resources if there are delays in the shipment so they can adjust loading dock schedules, staffing assignments and more.
The EDI 214 can be used to evaluate carrier performance. Many shippers and consignees utilize the original shipment status and the final shipment status to determine if the carrier met its transit time schedules.
Many shippers require the 214 Transportation Carrier Shipment Status Message in order to match the Bill of Lading, PO number, SCAC code and delivery information on the EDI 210 Invoice that is sent later by the carrier. This allows the shipper to verify the information before paying the carrier.
Key data elements included in an EDI 214 Transportation Carrier Shipment Status Message
PO information
Proof of delivery
Expected delivery
Shipping origination
Shipment destination
Shipment status details
Shipment description/bill of lading
Common issues regarding EDI 214
Accuracy and timeliness of the EDI 214 can be affected by not returning the same values that were sent in the EDI 204 Motor Carrier Load Tender.
Proper reason codes that align with the shipper’s EDI specifications need to be included to ensure accurate Shipment Status updates. Other codes may cause the file to be rejected.
Shippers expect the EDI 214 to be sent immediately as the event occurs in real time.
Shippers have specific requirements for the EDI 214 document and related workflow. Typically, the shipper sends the carrier an EDI 997 Functional Acknowledgment after the EDI 214 is received. Shippers will generally require that carriers can receive and reconcile EDI 997 documents.
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