Benefits of using the EDI 997 Functional Acknowledgement
Acknowledging EDI transactions in a timely manner allows all trading partners to improve order processing efficiency. In addition, retailers gain valuable insights if a document is late (inbound or outbound) or has errors. Additional benefits of the EDI 997 include:
Ample time to investigate possible system issues
Time and money saved due to improved order accuracy
Early identification of potential problems so they can be resolved
Key data elements in the EDI 997 Functional Acknowledgement include:
AK1 – Group Acknowledgment (Refers to GS segment)
AK2 – Document Acknowledgment (Refers to ST segment)
AK3 – Reports Errors in a specific segment
01: Segment in Error
02: Line in error from ST
AK4 – Reports Errors in specific element
01: Lists the Element in error
02: Lists the ID in EDI dictionary of the element
03: Code giving a general reason for the error
- 1: Mandatory data element missing
- 2: Conditional data element missing
- 3: Too many data elements
- 4: Data element too short
- 5: Data element too long
- 6: Invalid character in data element
- 7: Invalid code value
- 8: Invalid date
- 9: Invalid time
- 10: Exclusion condition violated
04: Shows the bad data
AK5 – Type of acknowledgment
01: Lists the Acknowledgment Status
- A: Accepted
- E: Accepted with Errors noted
- M: Rejected; message authentication
- P: Partially accepted
- R: Rejected
- W: Rejected
- X: Rejected
02: Transaction set syntax Error Code
- 1: Transaction set not supported
- 2: Transaction set trailer missing
- 3: Transaction control #’s don’t match
- 4: Number of segments don’t match count
- 5: One or more segments in error
- 6: Missing transaction set identifier
- 7: Missing or invalid transaction set control #
- 16: Syntax Error
- 23: Transaction set control # not unique
AK9 – Group Response
- Additional dates (such as cancel by dates)
Common issues regarding EDI 997
Errors in the EDI 997 typically arise from not adhering to trading partner specifications or EDI standards. A Functional Acknowledgement may be rejected for several reasons, including:
Violates character length requirements
Mismatched control counters or data types
Missing mandatory data, such as segments or elements
Contains invalid data, such as invalid characters, codes, conditions or qualifiers
Automate 997 Functional Acknowledgement with Full-Service EDI from SPS Commerce
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Additional EDI Resources
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Ultimate List of EDI Transactions
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Five Top EDI Documents to Automate
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EDI Glossary
Terminology including retail definitions, order management models, supply chain roles, software and distribution channels.
EDI for Suppliers & Vendors
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