EDI 997 - Functional Acknowledgement

EDIFACT CONTROL

The EDI 997 is also known as EDIFACT CONTROL and x12 997 Functional Acknowledgement. A Functional Acknowledgement (EDI 997) serves as a response, or electronic receipt, to confirm the delivery of information. This document also reports any formatting errors or loss of data. It can be sent by any trading partner in response to an individual EDI message or a group of messages.

The EDI 997 can be accepted, accepted with errors or rejected. If rejected, the document must be corrected and re-transmitted by the sending party.

EDI Documents

Benefits of using the EDI 997 Functional Acknowledgement

Acknowledging EDI transactions in a timely manner allows all trading partners to improve order processing efficiency. In addition, retailers gain valuable insights if a document is late (inbound or outbound) or has errors. Additional benefits of the EDI 997 include:

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Ample time to investigate possible system issues

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Time and money saved due to improved order accuracy

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Early identification of potential problems so they can be resolved

Key data elements included in the EDI 997 Functional Acknowledgement includes:

AK1 – Group Acknowledgment (Refers to GS segment)

AK2 – Document Acknowledgment (Refers to ST segment)

AK3 – Reports Errors in a specific segment

01: Segment in Error
02: Line in error from ST

AK4 – Reports Errors in specific element

01: Lists the Element in error
02: Lists the ID in EDI dictionary of the element
03: Code giving a general reason for the error

  • 1: Mandatory data element missing
  • 2: Conditional data element missing
  • 3: Too many data elements
  • 4: Data element too short
  • 5: Data element too long
  • 6: Invalid character in data element
  • 7: Invalid code value
  • 8: Invalid date
  • 9: Invalid time
  • 10: Exclusion condition violated

04: Shows the bad data

AK5 – Type of acknowledgment

01: Lists the Acknowledgment Status

  • A: Accepted
  • E: Accepted with Errors noted
  • M: Rejected; message authentication
  • P: Partially accepted
  • R: Rejected
  • W: Rejected
  • X: Rejected

02: Transaction set syntax Error Code

  • 1: Transaction set not supported
  • 2: Transaction set trailer missing
  • 3: Transaction control #’s don’t match
  • 4: Number of segments don’t match count
  • 5: One or more segments in error
  • 6: Missing transaction set identifier
  • 7: Missing or invalid transaction set control #
  • 16: Syntax Error
  • 23: Transaction set control # not unique

AK9 – Group Response

  • Additional dates (such as cancel by dates)

Common issues regarding EDI 997

Errors in the EDI 997 typically arise from not adhering to trading partner specifications or EDI standards. A Functional Acknowledgement may be rejected for several reasons, including:

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Violates character length requirements

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Mismatched control counters or data types

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Missing mandatory data, such as segments or elements

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Contains invalid data, such as invalid characters, codes, conditions or qualifiers

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