EDI 997 Format
An EDI 997 message is like a digital thumbs-up. It’s sent between companies to confirm that a message was received correctly, and it’s usually short. This message is made up of different parts, including the message header and an acknowledgement that connects back to the original message.
An EDI 997 message provides:
AK1 – Group acknowledgment (refers to GS segment)
How is the EDI 997 used?
The EDI 997 ensures that when computers swap documents, everything goes smoothly. It provides confirmation that the message was received, and the data transmission can proceed.
Here’s what it does:
Receipt confirmation
Syntax check
Error reporting
Audit trail
Automated processing
Benefits of using the EDI 997 Functional Acknowledgement
Acknowledging EDI transactions in a timely manner allows all trading partners to improve order processing efficiency. In addition, retailers gain valuable insights if a document is late (inbound or outbound) or has errors. Additional benefits of the EDI 997 include:
Ample time to investigate possible system issues
Time and money saved due to improved order accuracy
Early identification of potential problems so they can be resolved
Common issues regarding EDI 997
Errors in the EDI 997 typically arise from not adhering to trading partner specifications or EDI standards. A Functional Acknowledgement may be rejected for several reasons, including:
Violates character length requirements
Mismatched control counters or data types
Missing mandatory data, such as segments or elements
Contains invalid data, such as invalid characters, codes, conditions or qualifiers
Automate 997 Functional Acknowledgement with Full-Service EDI from SPS Commerce
Managing ongoing EDI tasks can be complex and time-consuming. Full-service EDI providers like SPS Commerce deliver EDI technology and associated staffing resources responsible for customizing, optimizing and operating your EDI solution.
SPS communicates directly with your trading partners to manage connectivity, setup, requirements, updates and support efforts. SPS also takes ownership of understanding your trading partner requirements and making map changes.
SPS Fulfillment proactively monitors and optimizes your solution to prevent errors and minimize data entry.
Interested in learning more about our EDI solution?
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