Nothing wrecks order fulfillment like doing things manually.
The moment you start doing business with more than a dozen suppliers, fulfilling orders manually becomes a recipe for retail disaster.
Endlessly typing in data, chasing vendors for updates, trying to make sense of shipments that don’t match orders, and unresolvable AP disputes are just the tip of the iceberg. It’s time to automate but with a giant list of trading partners, it’s hard to know how to even start.
To truly automate your order fulfillment process, you need to know how to fight vendor inertia … and win.
Most people don’t like change, and your suppliers are no different. ASNs, drop shipping, paperless POs and invoices — these are all great, but they involve asking your vendors to change.
The key to automating fulfillment in retail effectively isn’t just about the tech: You need a clear plan of attack for rolling out your changes and a team that’s dedicated to making it happen…
That’s where we come in.
“We had 50 vendors and probably 50 different ways they transmitted information to us. It was up to us to translate all of these documents and it was very difficult for us to do. With SPS, they deal with the vendor. They’re the ones who are responsible for making sure that what makes it to us is the same thing. So now we have data that’s going out in one format and we’ve got data coming back in from our vendors in one format. That’s really what SPS has allowed us to do: streamline that data and not waste a bunch of time and resources in managing vendor relationships!”
– Greg Culler,Chief Information Officer at Rugs Direct
With SPS Commerce, you define your fulfillment needs one time to one team… and we take care of the rest.
We plan the best strategy for your needs.
Whether you just need to eliminate manual orders and invoices from your workflow entirely or add a new EDI requirement, our consultants know the most efficient way forward.
- Future-proof your requirements to support fast-growing channels like e-commerce and drop ship
- Give your suppliers an easy, cloud-based way to comply with your requirements, whether they have EDI setup or not
- Leverage insights from our supply chain strategy experts and over 15 years’ experience in the industry
Your requirements get mapped into our library.
Once your fulfillment requirements get added to our community of 80,000 companies, new vendors can easily connect to you and start fulfilling orders with 100% compliance, right from the start.
- Your requirements stay continually updated on our network — we do all the maintenance for you
- Quickly enable your suppliers to meet your EDI, item data (catalog), label, international, e-commerce or other electronic trading requirements
We get all your vendors up-to-speed for you.
We dedicate a full team of experts to contact your vendors train them on your changes, and test and validate their processes to ensure they meet your requirements.
- Get 80% adoption of your changes within weeks, without having to chase vendors yourself
- We educate, test & certify each vendor to ensure they follow your requirements perfectly
- Your vendors benefit from having 24/7 expert support on EDI from us — freeing you up to focus on your core business objectives
You get total visibility into your order pipeline.
Once your vendors have been onboarded by SPS, you and your vendors are officially free… Free from messy spreadsheets, free from manual data entry, and free from costly invoice disputes
- See the status of every order, shipment and every invoice in real-time through our industry-leading platform
- Recoup massive savings with our seamless 3-way matching and crystal-clear invoice processing
- Keep your vendors accountable with a full audit trail that tracks every dollar and item at every stage of the order fulfillment process
Many retailers are modernizing their technology infrastructure and business processes to meet consumer expectations and their own operational goals. Download our white paper “Order Fulfillment in the Digital Era: How Vendor Partnerships Enhance Execution and Profitability” to learn more.
SPS Commerce onboards retail vendors & carriers with blazing speed
Team members dedicated to vendor onboarding
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Discover how much easier it is to grow a retail business with SPS Commerce by your side.
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Customer Stories
Hyper-growth requires partnerships, not just technology.
"We're currently Australia's largest online fashion and sports destination, and with continued hyper-growth we need to leverage technology and innovation to deliver greater value to the consumer. As a company, THE ICONIC is customer-centric, technology-driven, and constantly redefining the future of retail. Building on these strengths, the SPS project was central to our strategic vision."
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Customer Stories
Consolidating vendor relationships, the easy way.
"We had 50 vendors and probably 50 different ways they transmitted information to us. It was up to us to translate all of these documents and it was very difficult for us to do. With SPS, they deal with the vendor. They’re the ones who are responsible for making sure that what makes it to us is the same thing. So now we have data that’s going out in one format and we’ve got data coming back in from our vendors in one format. That’s really what SPS has allowed us to do: streamline that data and not waste a bunch of time and resources in managing vendor relationships."
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Customer Stories
Order fulfillment process from click to ship in a day or less.
"You’re talking about hundreds of hours a week we won’t have to invest – we’ll be able to pick, pack and ship must faster, and merchandise can come in and go out literally the same day."
Need to automate your retail orders? Book a free 1-on-1 consultation with us.
Our fulfillment and EDI experts will answer all your questions quickly, clearly, and impartially — no sales pressure, no hacky elevator pitches.
