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Your retail supply chain is either a competitive advantage or a liability. It’s time to decide.

Retailers, brands, and 3PLs across every retail channel rely on SPS Commerce to move faster, reduce compliance failures, and execute on what the shelf, and the consumer, demands.

Retail supply chain and fulfillment

Why is SPS The Leader in Retail Supply Chain?

50,000+

Retail network customers

7/10

Retailers trust SPS

750M+

Transactions processed annually

Top Challenges Standing In The Way of Retail Success

Every new trading partner slows you down
Every new trading partner slows you down

Every new trading partner slows you down

Brands wait months to activate with new retailers. Retailers lose revenue windows waiting on supplier readiness. 3PLs absorb the coordination cost in between.

A compliance failure anywhere becomes everyone's problem
A compliance failure anywhere becomes everyone's problem

A compliance failure anywhere becomes everyone’s problem

One brand’s advance ship notice (ASN) error triggers a retailer chargeback, a 3PL reroute, and a delayed receipt – all from the same root cause.

Disconnected data is why your shelves and your BOPIS promises fail
Disconnected data is why your shelves and your BOPIS promises fail

Disconnected data is why your shelves and your BOPIS promises fail

Retailers can’t fulfill what they can’t see. Brands can’t plan what retailers won’t share. 3PLs can’t route what isn’t confirmed.

Gain more retail industry insights

Why Do 7 of the top 10 Retailers Trust SPS?

Retailer vendor compliance at scale

Compliance programs built for off-price, specialty, and mass retailers — connecting thousands of suppliers to retail for standard sets without adding headcount.

Buy online, pick-up in-store (BOPIS) execution

Real-time inventory data across suppliers and DCs keeps BOPIS promises and omni-channel fulfillment on track.

3PL integration and label automation

Automated labeling, routing, and partner onboarding purpose-built for 3PLs — no manual processing required.

Network intelligence from 750M+ transactions

Benchmarks, alerts, and recommendations grounded in real transactions — not models — from the largest retail supply chain network in North America.

Retailer vendor compliance at scale
Buy online, pick-up in-store (BOPIS) execution
3PL integration and label automation
Network intelligence from 750M+ transactions
Learn more about our solution

Retail Industry Success Stories

63% reduction in problem shipments. Distribution center cost per unit down 8%.

Non-compliant vendor shipments were overwhelming Burlington's DCs during national expansion. SPS Supply Chain Performance Management gave them unified visibility to catch violations, improve fill rates, and cut cycle time 40%.

Chargebacks cut by ~75%. New retailer onboarding down from months to 6 weeks.

Scaling into B2B distribution, Jay Group was losing hours per order to manual labeling and inconsistent compliance. SPS for 3PLs integrated with their WMS to deliver near-perfect accuracy and cut retailer onboarding from months to 6 weeks.

Shipment processing time reduced by 75% after returning to SPS.

After a budget EDI switch triggered shipment failures and retailer friction, this brand returned to SPS—restoring automation, eliminating errors, and rebuilding retailer trust within 18 months.

Ready to see how SPS can improve your business?

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Spotlight

The Hidden Cost of Purchase Order Volatility

Purchase order changes are more common—and more expensive—than most retailers realize. Learn how order volatility impacts supplier execution, inventory planning and margins, and what leading retailers are doing to improve predictability across their supplier networks.

Learn More

Retail Packaging Requirements: A Guide for Supplier Compliance

Packaging errors can create costly chargebacks, shipping delays and compliance issues. This guide helps suppliers understand retailer packaging expectations and best practices to ensure products move smoothly through the supply chain.

Learn More

See how the SPS network performs for retail.

Talk to a retail supply chain specialist
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SPS Commerce
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