SPS REVENUE RECOVERY

Recover and Protect Revenue Across Your Commerce Operations

There are a lot of ways your brand can lose revenue. From retailer deductions and distributor shortages, to reimbursement errors, compliance fines, and fee discrepancies, the impact is the same: margin erosion and operational friction.

SPS Revenue Recovery helps brands identify, recover, and prevent lost revenue. Strengthen retailer compliance while protecting margin, whether you supply retailers, operate as a marketplace seller, or both.

For Brands Selling to Retailers and Distributors

Selling directly to retailers, grocers, and distributors like Walmart, Target, Amazon, Kroger, UNFI, and CVS? Successful deduction management requires accurate validation and disputing, documentation, and compliance.

With SPS Revenue Recovery for Retail & Distribution, you can:

  • Identify and recover deductions, chargebacks, shortages, and compliance fines
  • Centralize workflows across multiple trading partners
  • Automatically retrieve and attach required documentation
  • Reduce repeat revenue loss with root cause insights
  • Choose full-service recovery or guided platform access

Get revenue protection across your retail and distribution ecosystem without adding internal lift.

Curious What You Could Be Owed?

Our interactive Recovery Estimator uses your data to project how much revenue you could recover, based on real success rates from suppliers already using our solution.

$1M$1B
1%25%
30%100%

Total Sales:

$20,000,000

Total Deductions:

$1,000,000

Total Estimated Recovery

$700,000

For Amazon Marketplace Sellers

Selling through Amazon Seller Central? Marketplace recovery requires continuous auditing, time-sensitive case management, and strict policy alignment.

Up to
95%
Recovery
Success
Rate
Weekly audit
cycles
Itemized case
logs
Exportable
reports
Automated
alerts

With SPS Revenue Recovery for 3P Sellers, you can:

  • Identify missed FBA reimbursements tied to lost or damaged inventory
  • Recover fee discrepancies and shipment errors
  • Manage claim submissions, documentation, and follow-ups end-to-end
  • Maintain full visibility across global marketplaces
  • Stay aligned with Amazon Terms of Service

Experience structured, compliant recovery designed for Amazon complexity.

Why SPS Revenue Recovery

Effective revenue recovery is not just about filing disputes. It requires infrastructure, expertise, and scale.

$2B+

Deductions Recovered 
for Brands

Brands who trust SPS Revenue Recovery

Enterprise-
grade

Security backed by SPS Commerce

Advanced 
automation

Combined with human expertise

See What You’re Owed For Free

Most brands underestimate how much recoverable revenue is sitting unrecovered.

With our complimentary, no-obligation audit, SPS analyzes your deduction or reimbursement data and shows you the real dollar amount available for recovery, at no cost and no commitment.

Selling to retailers, selling on marketplaces, or both?

Let’s uncover what’s recoverable.

Frequently Asked Questions

How does SPS prevent and recover chargebacks and deductions?

SPS automatically identifies, validates, disputes, and helps prevent deduction-related revenue loss across major retailers and distributors.

Most finance teams spend hours on manual dispute work with no visibility into why the same deductions keep recurring. SPS connects directly to retailer portals, carrier and 3PL systems, and file storage solutions to surface what suppliers are owed, validate which disputes are worth pursuing, and attach proof documentation before a single claim is filed.

Customers like EOS have seen +551% in dollars disputed, and unlike solutions that stop at recovery, SPS surfaces root causes. That means issues like carrier errors, EDI mismatches, and product setup issues are caught, so your supply chain gets healthier over time.

What ROI do suppliers see with SPS?

SPS Revenue Recovery delivers significant financial returns, but more than that, it helps teams run better businesses.

Most suppliers underestimate how much deductions and revenue loss quietly affect cash flow, team capacity, and supply chain performance. SPS Revenue Recovery changes that. Our solution helps identify operational gaps where teams are losing money, risking trading partner relationships, and impacting their growth.

One SPS customer disputed over $3M and caught a carrier issue that was costing them money and damaging their carrier relationships. And because Revenue Recovery is part of the SPS Commerce network, suppliers gain access to infrastructure that supports performance across fulfillment, analytics, and beyond.

What training and support does SPS provide?

SPS experts stay engaged well beyond onboarding by analyzing root causes, sharing best practices, and providing continuous insights to help suppliers recover more and prevent future losses.

Most deduction solutions stop at the surface, leaving teams to figure out retailer nuances, denied disputes, and root cause fixes on their own. SPS combines automation with hands-on customer success, including education on retailer-specific deductions, analysis of denied disputes, and guidance on prevention.

When Serta Simmons faced misaligned EDI data, a complex Walmart settlement, and a surprise $200K post audit, SPS experts investigated, provided strategic recommendations, and helped them dispute invalid charges with confidence. SPS isn’t just a tool, it’s a partnership built around helping suppliers get paid and get better.

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