Our prospects often wonder what measurable results they can expect when using our solutions.

Growth forces change

SHOP.COM offers consumers an online comparison shopping service that provides robust product selections from more than 2,000 merchants in segments ranging from apparel to housewares.

In order to grow, the company needed to add more drop-ship capable vendors since they didn’t carry any inventory.

Prior to SPS, SHOP.COM acquired vendors via referral-based personal contacts, which involved a lot of trade shows, one-on-one visits and travel costs.

Just over a year later, SPS and SHOP.COM deployed a successful drop-ship program that had helped add more than 50 vendors and expanded its online assortment by more than 150,000 new products.

Cheaper, faster vendor onboarding

With its investment in SPS Commerce, SHOP.COM eliminated its long, complicated onboarding process and allowed suppliers to come through one gateway.

Today, SPS is responsible for sourcing 80% to 85% of new SHOP.COM suppliers at an average cost savings of $42,500 per supplier.

Better visibility = better customer service

Better vendor onboarding helped other SHOP.COM departments become more transparent with their supply chain. For example, customer service is much better equipped to see the status of all orders and provide better service to customers and vendors.

Expanded assortment leads to more sales

Sales of electronics have jumped nearly 30 percent year over year while toy sales increased 10 percent.