SPS Commerce announced MAX, which draws on 300,000 trading connections, decades of expertise, proprietary network intelligence, and billions of transactions to help customers unlock greater value from AI.
“MAX is how we bring the full power of our agentic supply chain network to life,” says Mike Svatek, chief product officer at SPS Commerce. “We are focused on far more than just data or mapping specs. We are advancing our customers’ experiences with an agentic network that understands business processes, context, and intent. That means we’re able to deliver more meaningful, scalable AI enhancements across our product portfolio. We’re starting with Fulfillment where MAX is turning network intelligence into proactive action embedded directly into our customers’ workflows.”
Key takeaways:
MAX is embedded into existing supply chain workflows, assessing and guiding customer connections to support the success of their business and trading relationships.
- MAX Chat is embedded directly into day-to-day operations. Customers will now have more direct access to the proprietary insights for working with trading partners. MAX will use these insights to spot patterns that signal potential issues, guide workflows at each step, and help teams resolve problems before they become chargebacks or rejected shipments.
- MAX Monitor continuously monitors transactions, workflow requirements, and exceptions across the 300,000 connections and billions of transactions across the network. It helps to automate routine tasks, surfaces critical insights proactively, and keeps operations moving by supporting teams even when they are offline saving time while improving performance.
- MAX Connect supports Model Context Protocol (MCP) and is built to collaborate with other agents across the ecosystem MAXimizing the impact of AI for retailers, suppliers, and logistics partners. MAX can collaborate with AI peers, ERPs, CRMs, and data platforms to bring network intelligence into existing workflows.