EDI 180 - Return Merchandise Authorization

EDIFACT

The EDI 180 Return Merchandise Authorization (X12 180) is an electronic EDI notification type that provides the ability for the supplier to authorize a return or other action related to merchandise status. After the EDI 180 document is received, it must be translated into a functional system format. Some companies have their own standard set of definitions for EDI 180s or use a platform like SPS Commerce to configure and translate these documents automatically.

Once translated, returns information can be configured to sync with an internal system of record, like an ERP, thereby removing manual data entry and allowing for expedited returns processing.

EDI Documents

Benefits of using an an EDI 180 Return Merchandise Authorization

Trading partners using a Return Merchandise Authorization receive a variety of benefits. These benefits range from increased efficiency by shortening the time needed to notify and process a return of product in addition to better inventory accuracy with the addition of a tracking Return Merchandise Number (RMN) to aid with the physical return of the product.

Other benefits include:

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Reduction of paper flow through reduced time requirements to complete transactions by both parties
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Elimination or reduction of administrative time spent manually tracking returns
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Potential to increase the speed of reimbursement to the consumer

The key data elements included in a purchase order:

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Request for returns
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Shipping information
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Return notifications
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Notifications of consumer returns
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Authorization or disposition of returns

Common issues regarding EDI 180

Human errors and missing fields

Do you encounter incomplete data that prevents or delays the quotation process from moving forward?

Older format issues

Some older formats of EDI (EDIFACT or IMP) were not created for humans to read and understand them, therefore catching and fixing errors can be challenging.

Automate EDI 180 with Full-Service EDI from SPS Commerce

Managing ongoing EDI tasks can be complex and time-consuming. SPS communicates directly with your trading partners to manage connectivity, setup, requirements, updates and support efforts. SPS also takes ownership of understanding your trading partner requirements and making map changes.

Full-service EDI providers like SPS Commerce deliver EDI technology and associated staffing resources responsible for customizing, optimizing and operating your EDI solution. SPS communicates directly with your trading partners to manage connectivity, setup, requirements, updates and support efforts. SPS also takes ownership of understanding your trading partner requirements and making map changes.

A full-service provider, like SPS Commerce, has an expert team that handles ongoing management of your EDI solution. The SPS team actively manages 9,000 changes from retailers each year.

SPS Fulfillment proactively monitors and optimizes your solution to prevent errors and minimize data entry. Interested in learning more about our EDI solution?

Eliminate the expense of manual processes.

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