Control was never about who holds the key.
Cleo orchestrates what's inside your integrations. SPS orchestrates your supply chain, trained on 750M+ real trading partner transactions.
The Real Differences Between SPS Commerce and Cleo
Cleo and SPS both call what they do supply chain orchestration. The real differences are what's trained, what's covered, and who carries the risk.
The Questions Worth Asking
What is the data and intelligence actually trained on?
What actually happens when a chargeback arrives?
What does "control" at the integration layer actually cost?
Why SPS answers this differently
The SPS network learns from 750M+ annual transactions across 300,000+ real trading relationships. That scale is what determines what the intelligence can actually see and act on.
750M+
Transactions per year
300,000+
Trading relationships in the SPS network
SPS builds compliance into the shipment before it leaves your dock. When a chargeback arrives, the documentation is already in the network, not something your team has to go find.
3-5%
of revenue reclaimed by brands using SPS Revenue Recovery
$650B+
in annual transaction volume on the SPS network
SPS handles retailer requirements, compliance updates, and partner onboarding so your team does not have to. Cleo gives your team the tools to do that work themselves along with all the ongoing responsibility that comes with it.
3,500+
buying organizations in the network
25+ years
of trading partner compliance knowledge in the network
What the SPS network does |
Cleo |
|
|---|---|---|
Foundation
A network, not just a connectionEvery connection strengthens the network for every company on it, not just the one that built it. |
SPS Commerce
|
Cleo
|
Service
You see it. You decide.The network detects and flags issues. Your team reviews and decides, with full visibility into what it caught and why. |
SPS Commerce
|
Cleo
|
Scale
One Network, Multiple SolutionsEvery new partner, every new solution draws on the same network, already tested, already known. |
SPS Commerce
|
Cleo
|
Intelligence
AI trained on the networkAI trained on the network learns from real behavior across 300,000+ trading relationships, updated continuously. |
SPS Commerce
|
Cleo
|
300,000+
trading relationships in the network
3,500+
retailers, grocers, distributors & manufacturers
400+
proven system automation partners
750M+
annual transactions training MAX intelligence
Questions buyers ask when comparing SPS to Cleo
Does SPS Commerce have Chargeback Prevention like Cleo?
They solve different problems. Cleo detects transaction failures at the integration layer. SPS works in two steps: compliance embedded before shipment leaves your dock, then documentation already in the network for dispute resolution if a chargeback still arrives. Cleo has to find that documentation, but SPS already has it.
Is SPS Commerce better for supply chain than Cleo?
Cleo manages what happens inside your integrations. SPS manages what happens across your supply chain: order performance, compliance, trading partner behavior at scale. That difference drives real supply chain outcomes. Because the network is trained on 750M+ real transactions, it can flag when something is a genuine risk versus just how a partner operates.
Is SPS Commerce easier than Cleo to set up?
SPS connects you to a network where your trading partners already exist. Most connections draw on pre-built maps and compliance rules so your team isn't configuring from scratch. With Cleo, setup flexibility means your team owns the configuration work. That's time and expertise most teams don't have sitting around.
Which is more cost-effective: SPS Commerce or Cleo?
With SPS, the network and the expertise come together — trading partner knowledge, configuration, testing, monitoring, and ongoing support are all included. With configuration-heavy platforms, the real costs show up later: implementation work, map changes, and the internal resources needed to keep everything running.
Dive Deeper
What makes a network intelligent?
Discover what sets our network apart and how this forms the foundation for the most powerful supply chain AI.
See the Power of the NetworkGo-Live Is Just the Start. Here's What EDI Requires Next
EDI go-live doesn't mean EDI is done. See what monitoring, exceptions, compliance, and scale actually demand in production.
See What Comes After Go-LiveMeet MAX: Network Intelligence Embedded in Every Workflow
See how MAX uses network intelligence to guide decisions, spot issues early, and keep supply chains moving.
Learn about MAX