The Next Generation of SPS Analytics
A faster, more powerful foundation for confident decisions
Welcome to the new SPS Analytics platform built on a modern technology foundation designed to power the next era of retail intelligence. Our new platform enhances the analytics experience you rely on today, while creating a launchpad for innovation tomorrow.
What’s New and Improving:
A Modern, Streamlined Experience
- Updated interface with intuitive navigation
- Cleaner dashboards and workflows
- Simplifield access via SSO through the SPS Commerce platform
Faster Performance for Real-Time Exploration
- Built on a state-of-the-art technology stack
- Improved responsiveness for queries and dashboards
- More efficient data processing
Enhanced Analytics Functionality
- Greater flexibility for deeper insight generation
- Architecture designed for scalable innovation
How This Benefits You
Reduced time required for manual analysis & reconciliation
Identify emerging trends sooner and make proactive timely decisions
Support high-volume retail environments with confidence
Clear risk and opportunity indicators
Diagnose root causes more effectively
Drive more informed retail decisions
Visibility into clear drivers of revenue, margin and promo effectiveness
Improved usability across team
For customers leveraging Snowflake or Databricks, the new platform expands cloud data share capabilities, enabling validated retail data to be delivered directly into your Snowflake or Databricks environment for advanced analytics and enterprise reporting.
Why We’re Evolving
Retailer and supplier complexity is increasing faster than ever before with fragmented sales channels, volatile demand, shorter planning cycles and higher risk of poor decisions.
As a decision-maker, you need:
- Immediate visibility
- Faster analysis
- Proactive actionable insights
- Tools that move beyond reporting into recommendations
We are evolving to meet these demands, transforming SPS analytics from primarily descriptive reporting to a platform that supports more predictive and prescriptive decision-making in 2026 and beyond.
We can assure you that you’ll continue working with the same team and rely on the same trusted data foundation you have today. There will be no changes to your data coverage.
What to Expect During the Upgrade
We’ve designed the migration experience to be seamless and minimum effort for your team.
- No downtime: you will transition from your current environment to our new platform.
- Simplified login access via SSO through the primary SPS Commerce Platform portal.
- Continuity of existing assets. We will work with you on a plan to ensure continuity for your current analytics artifacts (e.g. dashboards, reports, scheduled outputs).
You will receive individual communications with your specific upgrade schedule and clear guidance on what to expect.
Enablement and Training
We’ll provide structured enablement and training so your teams can confidently adopt the new experience and realize increased value quickly, including:
- Live training sessions and webinars
- Short “how-to” videos
- Admin enablement and best practices
- “What’s new” guides and release highlights
Our Customer Success team will support you throughout the process with planning, training, and change management to ensure business continuity, while helping you take advantage of the improved capabilities in the new analytics platform.
Frequently Asked Questions
What is the timeline for this upgrade?
The platform migration will happen in phases beginning in March and continuing throughout 2026. You will receive clear communication ahead of your scheduled upgrade date.
How will I be notified throughout the process?
Ahead of your scheduled upgrade date, expect updates via email, in-app messaging, or directly from your assigned project manager. This will include a detailed roadmap of the process, your specific timeline, and resources to help your team prepare.
How does this upgrade benefit me?
The platform upgrade makes analytics faster, simpler, and more intuitive to use every day. In the new homepage, key metrics important to your decision making will be ready to view in an intuitive dashboard, making it faster to compare performance across all your retail partners. You’ll also have more flexibility to organize and analyze your data the way your business actually operates – so insights are clearer, more reliable, and you can make decisions with more confidence. Moreover, the new platform is built on a foundation that will unlock greater analytical capabilities in the coming years.
Why is this upgrade required?
This transition allows us to offer a more modern analytics experience – one that is easier to navigate, quicker to interpret and better suited to answer today’s business questions. The decision to upgrade our Analytics reporting solution stems from our commitment to continuously improve the tools and services we provide, ensuring you continue to get clear, reliable and actionable insights as your business evolves.
Will I lose access to my data during the upgrade?
No, your existing analytics platform will remain available while the new solution is set up. This ensures you can continue to generate reports and manage your data without any disruption.
Can I choose to stay on the current platform?
The current platform is being retired as we transition all customers to the new solution. We are dedicated to supporting you through this move to ensure your team is prepared for the switch.
What action is required on our part? Should I involve my IT team?
We recommend having your technical team review the documentation for our upgraded data extract capabilities. Because the format is updated for future extensibility, your IT resources may need to modify current data ingestion processes.