EDI 101: What is EDI?

EDI, or electronic data interchange, is the technology that enables businesses to share important information with each other in a standardized digital format.

What is EDI?

Electronic Data Interchange (EDI) is key to enabling reliable and accurate communication in the supply chain. It simplifies how companies connect, automating the exchange of documents like purchase orders, invoices and shipping notices.

Gone are the days of relying on email, paper or fax machines—EDI brings speed, accuracy and efficiency to everyday business transactions. It works seamlessly with a variety of systems, including eCommerce platforms, ERPs, warehouse management systems and accounting software.

EDI helps businesses communicate better, faster and with fewer errors, making it an essential tool for modern supply chain operations.

How does EDI work?

EDI works by connecting business systems directly so they can exchange documents automatically, without manual data entry. Here's the basic flow:

  1. Your business system generates a document (like a purchase order)
  2. The system converts it into a standardized EDI format
  3. It's transmitted securely to your trading partner's system
  4. Their system receives and processes it automatically
  5. They respond with their own EDI document (confirmation, shipment notice, invoice)

The whole cycle happens in minutes instead of days, with zero manual entry or errors. Both companies follow the same format rules, so their systems understand each other perfectly—whether you're ordering from a supplier or fulfilling an order for a customer.

Ready to see how it works in action? Check out Ghost Golf's story

Why does EDI matter?

EDI improves efficiency and accuracy across the supply chain. It replaces slow, error-prone tasks like manual data entry with fast, automated transactions, ensuring greater accuracy of orders, invoices and shipments. EDI is a necessity for staying competitive and meeting customer expectations.

How will EDI benefit my business?

  • Faster transactions—Automate order processing, invoicing and shipments to keep business moving without delays.
  • Fewer errors—Eliminate manual data entry mistakes, ensuring order and payment accuracy every time.
  • Lower costs—Reduce expenses from paper-based processes, lost documents and inefficiencies.
  • Stronger partnerships—Meet trading partner requirements and improve communication and collaboration.
  • Scalability—Handle more orders easily and keep up with increasing demand without extra manual work.

What is EDI?
EDI, or Electronic Data Interchange, is how retailers and suppliers exchange critical business documents—like purchase orders, invoices, and shipping notices—without email or manual entry. This video shows how modern EDI powers a connected, automated retail ecosystem.

How do I get started?

Getting started with EDI is easy! A trusted, full-service EDI partner can simplify compliance and handle setup, mapping, integration with existing systems and ongoing support. With the right approach, businesses can quickly start exchanging documents electronically and see the benefits of automation right away.

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EDI system integrations

Need EDI added to an ERP, TMS or other software system? Explore our 400+ pre-built solutions.

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EDI for sellers

SPS is the only full-service EDI solution on the market. Find out why so many sellers rely on SPS Commerce Fulfillment.

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EDI for retailers

Get the data you need to improve collaboration and create an efficient replenishment order process with SPS Community solutions.

 

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