Keeping Orders Moving With Trading Partners Shouldn’t Be So Hard

When you and your trading partners can’t act together in real time, it leads to more busy work, lost revenue, long workdays, and tense relationships.

The Problem

Disconnected Workflows

Orders, inventory changes, and invoices show up across emails, portals, and systems, making it hard to know what needs action. 

Manual Intervention

Teams copy information between systems to keep orders moving, increasing errors and slowing execution. 

Growth Exposes the Cracks

As volume, partners, or channels increase, manual coordination stops working and delays multiply. 

Why This Problem Exists

These challenges persist because most coordination between companies was never designed to scale. As partners adopt different systems and requirements change, teams are left stitching processes together manually to keep orders flowing. 

Over time, this manual coordination becomes labeled as an “EDI problem,” even though the root issue is fragmented execution across systems.

Different Systems, Different Rules

ERPs, OMS, WMS, and other business systems weren’t designed to talk to each other, leaving teams to bridge the gaps manually.

Constant Change

Retailer requirements, compliance rules, and market conditions evolve faster than internal teams can adapt. 

One-off Connections

Without a network, every new partner or system requires custom mappings and ongoing maintenance that scale effort instead of reducing it. 

No Shared Signal

Isolated systems surface issues after they happen instead of providing early signals that help teams prevent disruption. 

Keeping Up With Change While Driving Momentum

Connect

Foundation Layer
A shared foundation keeps order data aligned across partners, so teams don’t have to reconcile updates manually.

Freeing you from:

Reconciling orders across systems just to know what is true

Managing conflicting updates from different partners 

Rebuilding integrations every time something changes

Orchestrate

Workflow Automation
Automation allows order workflows to progress even when partners operate differently or requirements change.

What changes:

Orders move forward without handoffs and rework 

Partner-specific requirements are handled consistently 

Growth does not require adding people to manage exceptions 

Optimize

Intelligence Layer
When systems recognize patterns and respond earlier, teams spend less time fixing the same coordination issues repeatedly. 

What improves:

Issues surface before operations are disrupted  

Repeat breakdowns are recognized and reduced 

Performance improves as complexity increases 

Measurable Results

When coordination work is removed, integration becomes an advantage instead of a burden.

%

Faster onboarding For new trading partners and systems

%

Reduction in manual data entry across ERP and WMS workflows

Recovered revenue from invalid deductions through embedded compliance

Weeks

Instead of months to activate new retail channels

Real Results From Real Customers

Simplified ERP integration and future-proofed IT architecture
Eliminated manual EDI updates and compliance tasks
Simplified ERP integration and future-proofed IT architecture
Activated new retail channels in weeks  
Automated order-to-cash workflows  
Increased operational efficiency, reducing manual errors 

get started

Ready to make your systems work together? 

Let’s talk about how SPS can eliminate integration complexity and keep your business moving forward. 

Contact Sales
SPS Commerce
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