eBook: Beyond the Call Center – Reimagining Customer Support for Omnichannel Businesses

Consumers are engaging with brands and making purchases via multiple channels and around the clock. Learn how to meet this demand and provide customer support for an omnichannel world.

Beyond the Call Center: Reimagining Customer Support for Omnichannel Businesses
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[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built="1" admin_label="Section" _builder_version="4.16" background_color="#ffffff" custom_padding="0px|||" custom_padding_tablet="0px|||" transparent_background="off" padding_mobile="on" make_fullwidth="off" use_custom_width="off" width_unit="on" global_colors_info="{}"][et_pb_row padding_mobile="off" column_padding_mobile="on" admin_label="Row" _builder_version="4.16" background_size="initial" background_position="top_left" background_repeat="repeat" custom_margin="0px||0px|" custom_padding="0px|||" make_fullwidth="off" use_custom_width="off" width_unit="on" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.16" custom_padding="0px||1%|" global_colors_info="{}" custom_padding__hover="|||"][et_pb_text admin_label="See what's inside:" _builder_version="4.16" background_size="initial" background_position="top_left" background_repeat="repeat" text_orientation="center" module_alignment="center" use_border_color="off" border_color="#ffffff" border_style="solid" global_colors_info="{}"]

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[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure="1_2,1_2" use_custom_gutter="on" gutter_width="2" padding_mobile="on" make_equal="on" column_padding_mobile="on" custom_padding_last_edited="off|" admin_label="Row" _builder_version="4.16" background_size="initial" background_position="top_left" background_repeat="repeat" custom_margin="||0px|" custom_padding="0px||0px|" make_fullwidth="off" use_custom_width="off" width_unit="on" global_colors_info="{}"][et_pb_column type="1_2" _builder_version="4.16" custom_padding="|||" global_colors_info="{}" custom_padding__hover="|||"][et_pb_blurb use_icon="on" font_icon="R||divi||400" icon_color="#00aae5" icon_placement="left" admin_label="#1" _builder_version="4.16" header_text_color="#00aae5" background_size="initial" background_position="top_left" background_repeat="repeat" animation="off" use_border_color="off" border_color="#ffffff" border_style="solid" global_colors_info="{}"]Customer support must deliver ROI with online tools that help you make more of your investment.[/et_pb_blurb][et_pb_blurb use_icon="on" font_icon="R||divi||400" icon_color="#00aae5" icon_placement="left" admin_label="#3" _builder_version="4.16" header_text_color="#00aae5" background_size="initial" background_position="top_left" background_repeat="repeat" animation="off" use_border_color="off" border_color="#ffffff" border_style="solid" global_colors_info="{}"]The latest technology and product features are useless if you don’t know how to make them work for your business.[/et_pb_blurb][/et_pb_column][et_pb_column type="1_2" _builder_version="4.16" custom_padding="|||" global_colors_info="{}" custom_padding__hover="|||"][et_pb_blurb use_icon="on" font_icon="R||divi||400" icon_color="#00aae5" icon_placement="left" admin_label="#2" _builder_version="4.16" header_text_color="#00aae5" background_size="initial" background_position="top_left" background_repeat="repeat" animation="off" use_border_color="off" border_color="#ffffff" border_style="solid" global_colors_info="{}"]Clients now receive 24/7/365 support via multiple platforms and in a variety of languages.[/et_pb_blurb][et_pb_blurb use_icon="on" font_icon="R||divi||400" icon_color="#00aae5" icon_placement="left" admin_label="#4" _builder_version="4.16" header_text_color="#00aae5" background_size="initial" background_position="top_left" background_repeat="repeat" animation="off" use_border_color="off" border_color="#ffffff" border_style="solid" global_colors_info="{}"]A suite of support solutions like, experts who leverage analytics to anticipate issues before they impact you.[/et_pb_blurb][/et_pb_column][/et_pb_row][et_pb_row admin_label="Row" _builder_version="4.16" background_size="initial" background_position="top_left" background_repeat="repeat" global_colors_info="{}"][et_pb_column type="4_4" _builder_version="4.16" custom_padding="|||" global_colors_info="{}" custom_padding__hover="|||"][et_pb_text admin_label="Visit the resource center" _builder_version="4.16" background_size="initial" background_position="top_left" background_repeat="repeat" text_orientation="center" module_alignment="center" use_border_color="off" border_color="#ffffff" border_style="solid" global_colors_info="{}"]Visit the full resource center >>[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]
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