Get an affordable EDI solution from SPS Commerce.
Our competitors tell you that a low-cost software solution will solve your problems. They don’t tell you about the additional resources you need to set up your retailer connection and maintain compliance.
SPS Commerce is a full-service partner who will manage your supply chain connections and provide technical resources from start to finish.
We would love to help you navigate the complexities of EDI. We’ll learn about your business and help you compare quotes. Even if you don’t choose us, we’re here to help.
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Let’s chat about EDI
Contact SPS Commerce about your EDI needs and questions:
Still curious about who SPS Commerce is and what they do? Find out more.
4 Common Misconceptions When Comparing EDI Solutions
Here’s the most popular feedback we’ve heard from customers who are trying to differentiate EDI companies.
SPS Commerce EDI Pricing Is Expensive
Many providers advertise unbelievably low prices based on the current status of your business. This pricing model is usually based upon a simplistic business structure of 1 product, 1 partner and 1 fulfillment model.
But what happens when you grow, then you could see extra fees for:
- Long Orders: pricing can be based on each line of information and others on characters on the purchase order (PO) including spaces and commas. As orders grow, so will your overages.
- Change in Business: you could see extra charges on every order if you add a new product or fulfillment model.
- Testing Documents: you could see additional fees for testing transactions.
EDI Is A Set It and Forget It Connection
Partners change requirements regularly. Some of these changes are triggered by them adding more fulfillment models or improving customer experiences.
Make sure to consider how providers meet retailer changes because:
- Some providers will wait for you to receive failed orders, then you have to notify them you need changes.
- Some expect you to make the technical adjustments yourself in order to comply.
- Some expect you to communicate with your trading partners on connectivity and troubleshooting.
EDI System Integration Is All the Same
EDI easily integrates into most ERP, WMS or other solutions, but it is achieved in many ways. It can be done without a custom build or major IT project. While a custom build might be necessary for certain businesses, not everyone needs custom code within their systems.
Key technology points to evaluate:
- Clarify what technical responsibilities you are required to perform.
- Ask about the types of integrations they’ve performed within the last year.
- Verify you can continue system updates without another IT project.
- Ask about formal integration partnerships and annual certifications.
- Evaluate EDI automation capabilities within your system.
- Review integration capabilities with your solution.
All Cloud EDI Systems Are Identical
While the technology itself all seems the same, the questions you must answer is how much time and how many resources you want to add to the process.
Consider where you want your effort spent within your business:
- Do you just want EDI technology so you can manage the day-to-day maintenance and troubleshooting yourself? If so, you’ll want to pick a tech-only solution like a managed EDI service.
- Do you want someone else to handle the technical lift and ongoing EDI maintenance on your behalf? If so, a full-service provide gives you a system and a team of experts to oversee your EDI process.
- Do you want an EDI solution the provides additional features and automations to aid a growing business? If so, a full-service solution is constantly expanding its capabilities for their customers.
SPS Commerce Promises To:
- Provide an expert team that handles ongoing management of your EDI solution.
- Take ownership of understanding your trading partner requirements and will proactively make map changes. The SPS team actively manages 9,000 changes from retailers each year.
- Manage your end-to-end EDI testing and ensures your initial data flow with trading partners is successful.
- Communicate directly with your trading partners to manage connectivity, setup, requirements, updates, and support efforts.
- Proactively monitor and optimize your solution to prevent errors and minimize data entry.
- Provide the one system (Fulfillment) with full data reporting and the ability to resubmit orders without calling support.
- Prescribe fair and fixed pricing based on your transactions today, that adapts easily as your business changes in the future.
- Have a team of trading partner, system, and EDI experts available 24×7 to make sure you do not experience disruptions.
Our customers trust us with their EDI.
Whether you’re new to EDI, looking to gain more from it or expand its capabilities, we have you covered.
“We are able to approach retailers and tell them we are EDI compliant, knowing that we will be able to be setup without problems.”
– Matthias H., Manager
“I love how user friendly the software is! It was a seamless transition with lots of resources and tools. Customer service is ALWAYS super friendly AND helpful.”
– Danielle B., Shipping Manager
“When there are updates from my customers, the changes are automatic, and I don’t have to worry about making any changes.”
– Nancy M., Office Manager