Today’s consumer-driven marketplace has resulted in a new season in retail, the omnichannel era. The consumer is in charge and demanding the best selection, pricing and delivery online, in the store and from their mobile devices.

Retailers and suppliers are making strides to develop and execute their new strategies for success to engage the consumer and their wallets. Yet, more than 96 percent of the industry is lagging and hasn’t yet fully implemented their omni-channel strategy.

Current industry research identified the top initiatives for retailers and suppliers, as well as the technology that is driving the collaboration to make it all work seamlessly.

Ready for the new era? Take a look at the latest industry information in the infographic below to see how your organization measures up.

Click the image to download the full research report.

omnichannel era

SPS Commerce
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