Welcome to Garnet Hill's Supplier Site!
Help us create seamless customer experience and outstanding service. It all begins with the order fulfillment process.
Our vendors are family here at Garnet Hill. Together, we will continue to exceed expectations every step of the way. Moving to electronic order fulfillment will allow us to deliver on our goal to have the right product in the right place at the right time, while also positioning us to be more competitive in today’s evolving landscape. Rather than accommodate multiple different methods for order processing, we will have a standardized solution that will enable us to capture critical business information and allow us to quickly respond to changes.
Supplier Benefits
Improve order fulfillment and accuracy with an automated method of receiving and managing orders.
Less back and forth so you can focus on your business and repurpose your time.
Increased speed to payment.
Process & Timelines
Phase 1: Consultation
Connect with SPS Commerce to understand the changes we’re making and decide which of their solutions works for you to meet our new requirements. Have all paperwork completed and your commitment to move forward in place before the decision date.
Phase 2: Implementation
Work to ensure that your business is certified and staged for production by the compliance date. Your dedicated SPS Commerce analyst will help you through the process, no matter which solution you choose.
Phase 3: Production
We will work with you to develop a strategy to transition into production and begin to realize the benefits of this project.
Supplier Options
We’re asking you to work with SPS Commerce to utilize one of the following solutions to meet our new electronic requirements. SPS offers services to help you exchange these transactions with us, no matter your current EDI capabilities.
Need an Order Solution?
SPS Commerce’s Fulfillment service is an excellent solution if you do not have an EDI system in place today, or if you are unable to meet our business needs through your current EDI service.
Our Partner: SPS Commerce
SPS Commerce is our partner on this project. They’ve assisted us in designing our new order requirements and will provide support to ensure this process is implemented successfully by us and our suppliers.
Role and Responsibility of SPS Commerce
- Your point of contact for changes
- Resource for data exchange requirements
- Offering technology choices
- Providing contract details
- Training & Support
Role and Responsibility of Garnet Hill
- Manage partnership with Suppliers
- Ensure business processes align with company objectives
- Verify that changes support wider company aims