{"id":789309,"date":"2026-09-15T15:35:14","date_gmt":"2026-09-15T20:35:14","guid":{"rendered":"http:\/\/live-spscommerce.pantheonsite.io\/produits\/max-ai\/"},"modified":"2026-09-15T15:35:18","modified_gmt":"2026-09-15T20:35:18","slug":"max-ai","status":"publish","type":"page","link":"https:\/\/www.spscommerce.com\/fr\/produits\/max-ai\/","title":{"rendered":"MAX by SPS: AI\u2011Driven Chat &#038; Network Insights"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; admin_label=&#8221;Monarch Hero&#8221; _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#b0b6b8&#8243; background_image=&#8221;http:\/\/live-spscommerce.pantheonsite.io\/wp-content\/uploads\/2026\/02\/aimax-herobg.jpg&#8221; custom_padding_tablet=&#8221;|0px|80px|0px|false|false&#8221; custom_padding_phone=&#8221;&#8221; bottom_divider_height=&#8221;80px&#8221; custom_css_free_form=&#8221;selector .et_pb_row p {||  max-width: 95% !important;||}&#8221; 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use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; column_padding_mobile=&#8221;on&#8221; disabled_on=&#8221;off|off|&#8221; module_id=&#8221;#rr-hero-row&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;100%&#8221; max_width=&#8221;1480px&#8221; custom_padding=&#8221;|20px||20px|false|false&#8221; animation_direction=&#8221;bottom&#8221; custom_css_free_form=&#8221;@media only screen and (max-width:1170px) and (min-width:980px){||\t.et_pb_row.et_pb_equal_columns {||    display: flex !important;||    flex-direction: column-reverse !important;||    justify-content: center !important;||    align-items: center !important;||  }||  .et_pb_gutters1 .et_pb_column_1_2, .et_pb_gutters1.et_pb_row .et_pb_column_1_2 {||    width: 100% !important;||    margin-bottom: 50px !important;;||  }||}||@media (max-width:980px) {||  selector {||    display: flex;||    flex-wrap: wrap;||  }||}||selector a.et_pb_button{||  float: left;||    margin: 18px 18px 18px 0 !important;||      text-transform: none;||}&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;|||&#8221; custom_css_main_element=&#8221;order:2;&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Introducing SPS Max&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|||on|||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_letter_spacing=&#8221;1.5px&#8221; global_colors_info=&#8221;{}&#8221;]Introducing SPS MAX[\/et_pb_text][et_pb_text admin_label=&#8221;Title&#8221; _builder_version=&#8221;4.27.4&#8243; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Bringing the world&#8217;s<br \/>most powerful<br \/><span style=\"color: #00aae5;\">intelligent network<\/span> to life<\/h1>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Description&#8221; _builder_version=&#8221;4.27.4&#8243; 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button_text=&#8221;Learn More&#8221; button_alignment=&#8221;left&#8221; disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;631b6304-9230-4faa-97f4-4cdabea4ed70&#8243; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_text disabled_on=&#8221;on|on|on&#8221; admin_label=&#8221;Description&#8221; _builder_version=&#8221;4.27.4&#8243; background_layout=&#8221;dark&#8221; max_width=&#8221;600px&#8221; custom_margin=&#8221;20px||||false|false&#8221; custom_css_free_form=&#8221;selector p {color: white;}&#8221; disabled=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>If you\u2019re new to SPS and want to learn more about MAX, our Network Advantage, and how we\u2019re leading the way to supply chain, we encourage you to check out the page linked below and sign up for a demo today.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; custom_padding=&#8221;|||&#8221; 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MAX will use these insights\u202fto spot patterns that signal potential issues, guide workflows at each step, and help teams resolve problems before they become chargebacks or rejected shipments.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;MAX Monitor&#8221; open_toggle_text_color=&#8221;#00AAE5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#00AAE5&#8243; toggle_font_size=&#8221;24px&#8221;]<\/p>\n<h4>Always On. Always Working.<\/h4>\n<p>MAX continuously\u00a0monitors\u00a0transactions, workflow requirements, and exceptions across\u202fthe\u202f300,000\u202fconnections and billions of transactions across\u202fthe network. It\u202fhelps to\u202fautomate\u202froutine tasks,\u202fsurfaces\u202fcritical insights proactively, and keeps operations moving\u202fby supporting\u202fteams\u202feven when\u202fthey\u202fare offline saving time while improving performance.\u202f\u202f<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;MAX Connect&#8221; open_toggle_text_color=&#8221;#00AAE5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_text_color=&#8221;#00AAE5&#8243; toggle_font_size=&#8221;24px&#8221;]<\/p>\n<h4>Designed to Work Wherever You Do.<\/h4>\n<p>Ready for the agentic future,\u202fMAX Connect\u202fsupports Model Context Protocol (MCP) and is built to collaborate with other agents across the ecosystem\u202fMAXimizing the impact of AI for retailers, suppliers, and logistics partners. 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I\u2019m also excited that Max captures the network of expertise across SPS Commerce, so when we\u2019re making decisions with significant business impact, we have 25 years of supply chain experience embedded and working alongside us.\u201d<\/h2>\n<h4><a href=\"\/resources\/\" target=\"_blank\" rel=\"noopener\">\u2013 Josh Smith, Chief Technology Officer at Spreetail<\/a><\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;monarch-hero-darken&#8221; _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#00AAE5&#8243; background_enable_image=&#8221;off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;0px|||&#8221; custom_padding=&#8221;0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.4&#8243; link_text_color=&#8221;#ffffff&#8221; header_4_text_color=&#8221;#ffffff&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;840px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px|||&#8221; custom_padding=&#8221;0px|||&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_slide=&#8221;5%&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>The best AI comes from the best Network.<\/h2>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;\/why-sps\/network-advantage\/&#8221; button_text=&#8221;Learn more about the Network Advantage&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;631b6304-9230-4faa-97f4-4cdabea4ed70&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_class=&#8221;monarch-section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.25.0&#8243; max_width=&#8221;1240px&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1240px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Product Section Text&#8221; _builder_version=&#8221;4.27.4&#8243; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Frequently Asked Questions<\/h2>\n<p>[\/et_pb_text][dipl_faq_page_schema schema_layout=&#8221;dipl_faq_toggle&#8221; closed_toggle_bg_color=&#8221;RGBA(255,255,255,0)&#8221; open_toggle_bg_color=&#8221;RGBA(255,255,255,0)&#8221; global_question_custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; global_answer_custom_padding=&#8221;|20px||20px|false|true&#8221; disabled_on=&#8221;off|off|off&#8221; module_class=&#8221;sps_faq_schema&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; faq_heading_level=&#8221;h4&#8243; faq_heading_text_color=&#8221;#00AAE5&#8243; faq_question_closed_font=&#8221;||||||||&#8221; faq_question_closed_text_color=&#8221;#00AAE5&#8243; faq_question_closed_font_size=&#8221;18px&#8221; faq_question_open_text_color=&#8221;#00AAE5&#8243; faq_question_open_font_size=&#8221;18px&#8221; background_enable_color=&#8221;off&#8221; border_color_all=&#8221;#00AAE5&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][dipl_faq_page_schema_item faq_question=&#8221;What is MAX from SPS Commerce? &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>MAX is a new set of AI capabilities embedded directly into the SPS agentic supply chain network. Unlike standalone AI tools, MAX works inside the workflows customers already use every day. It combines SPS\u2019s decades of supply chain expertise, proprietary network intelligence, 300,000 trading connections, and billions of transactions to help customers prevent issues, move faster, and operate more efficiently. <\/p>\n<p>[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=&#8221;How is MAX different from other AI tools in the market? &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Not all AI is the same. Unlike other AI tools in the market today that surface dashboards, answer isolated questions or focus on tactical activities like mapping, MAX is embedded into existing supply chain workflows assessing and guiding customer connections to support the success of their business and trading relationships. <\/p>\n<p>[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=&#8221;What problems does MAX help solve for supply chain teams? &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>MAX helps reduce friction across trading partner relationships by spotting risks early, guiding next steps, and automating routine work. It can help teams avoid costly issues like chargebacks, rejected shipments, and missed requirements. By continuously monitoring activity and surfacing what matters most, MAX saves time while improving operational performance. <\/p>\n<p>[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=&#8221;I don\u2019t use SPS Fulfillment. Why should I care about MAX? &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>While MAX is launching with initial capabilities focused on Fulfillment, it\u2019s built on the intelligence of the entire SPS Commerce network. We believe that the most powerful supply chain AI will come from the world\u2019s most powerful network. That means every SPS customer will benefit as MAX expands across additional solutions and workflows. <\/p>\n<p>Over time, MAX will bring proactive insights, automation, and AI-driven guidance to more parts of the supply chain, helping all customers reduce friction, make smarter decisions, and get more value from their SPS partnership.  <\/p>\n<p>[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=&#8221;What are the first capabilities available in MAX? &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>MAX is launching with three core capabilities: <\/p>\n<p>MAX Chat:<br \/>\nChat is embedded directly into day-to-day operations.\u202fCustomers will now have more direct access to the proprietary\u202finsights for working with trading partners. MAX will use these insights\u202fto spot patterns that signal potential issues, guide workflows at each step, and help teams resolve problems before they become chargebacks or rejected shipments.\u202f <\/p>\n<p>MAX Monitor: \u202f\u202f\u202f<br \/>\nMAX continuously monitors transactions, workflow requirements, and exceptions across\u202fthe\u202f300,000\u202fconnections and billions of transactions across\u202fthe network. It\u202fhelps to\u202fautomate\u202froutine tasks,\u202fsurfaces\u202fcritical insights proactively, and keeps operations moving\u202fby supporting teams even when\u202fthey\u202fare offline saving time while improving performance.\u202f\u202f <\/p>\n<p>MAX Connect:<br \/>\nReady for the agentic future,\u202fMAX Connect\u202fsupports Model Context Protocol (MCP) and is built to collaborate with other agents across the ecosystem\u202fMAXimizing the impact of AI for retailers, suppliers, and logistics partners. MAX can collaborate\u202fwith\u202fAI\u202fpeers, ERPs, CRMs, and data platforms to bring network intelligence into existing workflows.\u202f <\/p>\n<p>[\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=&#8221;Who can use MAX and how can customers get involved? &#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>MAX is initially rolling out to SPS Commerce Fulfillment customers. Interested customers can contact their SPS representative or Customer Support team to learn more about joining the beta program. SPS is also hosting a live customer webinar to share product details, early use cases, and what participants can expect as MAX continues to evolve. <\/p>\n<p>[\/dipl_faq_page_schema_item][\/dipl_faq_page_schema][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introducing SPS MAXBringing the world&#8217;smost powerfulintelligent network to lifeDrawing on 300,000 trading relationships, decades of expertise, proprietary network intelligence, and billions of transactions to help customers unlock greater value from AI.If you\u2019re new to SPS and want to learn more about MAX, our Network Advantage, and how we\u2019re leading the way to supply chain, we [&hellip;]<\/p>\n","protected":false},"author":185,"featured_media":766590,"parent":724593,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"tpl-max.php","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-789309","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>MAX by SPS: AI\u2011Driven Chat &amp; Network Insights - SPS Commerce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.spscommerce.com\/fr\/produits\/max-ai\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MAX by SPS: AI\u2011Driven Chat &amp; Network Insights\" \/>\n<meta property=\"og:description\" content=\"BLOG-CONTENT-HERE GET MONTHLY UPDATES DELIVERED TO YOUR INBOX. 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