{"id":4820,"date":"2014-08-21T14:07:00","date_gmt":"2014-08-21T14:07:00","guid":{"rendered":"http:\/\/directedi.com\/?page_id=4820"},"modified":"2014-08-21T14:09:51","modified_gmt":"2014-08-21T14:09:51","slug":"soporte-al-cliente","status":"publish","type":"page","link":"https:\/\/www.spscommerce.com\/es\/soporte-al-cliente\/","title":{"rendered":"SOPORTE AL CLIENTE"},"content":{"rendered":"<p class=\"p1\" style=\"color: #222222;\"><strong>Tel\u00e9fono gratuito:<\/strong>\u00a0888-739-3232<\/p>\n<p class=\"p2\" style=\"color: #222222;\"><strong>Directo:<\/strong>\u00a0612-435-9382<\/p>\n<p class=\"p2\" style=\"color: #222222;\"><strong>Servicios no integrados:<\/strong>\u00a0<a style=\"color: #0099ff;\" href=\"mailto:niservices@spscommerce.com\">niservices@spscommerce.com<\/a><\/p>\n<p class=\"p1\" style=\"color: #222222;\"><strong>Servicios integrados:<\/strong>\u00a0<a style=\"color: #0099ff;\" href=\"mailto:fiservices@spscommerce.com\">fiservices@spscommerce.com<\/a><\/p>\n<p class=\"p1\" style=\"color: #222222;\"><strong>Servicios minoristas:<\/strong>\u00a0<a style=\"color: #0099ff;\" href=\"mailto:retailservices@spscommerce.com\">retailservices@spscommerce.com<\/a><\/p>\n<p class=\"p2\" style=\"color: #222222;\">Conf\u00ede en el equipo de Operaciones de clientes de SPS Commerce para ayudarle a afrontar sus mayores desaf\u00edos. Nuestros expertos estar\u00e1n encantados de asesorarle, para que pueda empezar a optimizar sus relaciones y su rendimiento lo antes posible.<\/p>\n<p class=\"p2\" style=\"color: #222222;\">En SPS facilitamos la integraci\u00f3n de nuestros servicios de intercambio electr\u00f3nico de datos a la carta con sus socios comerciales. Contamos con la tecnolog\u00eda y los profesionales m\u00e1s experimentados para ayudarle a comunicar con clientes minoristas, agentes de abastecimiento o expedidores de todo el mundo.\u00a0<\/p>\n<p class=\"p2\" style=\"color: #222222;\">Nuestro grupo de Operaciones de clientes se divide en tres \u00e1reas de especialidad, para poner siempre a su servicio a las personas m\u00e1s cualificadas:\u00a0<\/p>\n<ul style=\"color: #222222;\">\n<li><strong>Equipo de servicios no integrados:<\/strong>\u00a0Servicios de soluciones desarrollados y mantenidos por SPS Commerce como WebForms, Cat\u00e1logos, Scan &amp; Pack y Pedidos online.<\/li>\n<li><strong>Equipo de servicios integrados:\u00a0<\/strong>Especializados en colaboraci\u00f3n con empresas que integran sus servicios internos con SPS Commerce a trav\u00e9s de intercambio electr\u00f3nico de datos integrado o Inteligencia de socios comerciales.<\/li>\n<li><strong>Equipo de servicios para socios minoristas:<\/strong>\u00a0Servicios especializados para minoristas que se conectan con su comunidad de socios comerciales a trav\u00e9s de SPS Commerce, incluyendo programas de externalizaci\u00f3n y habilitaci\u00f3n. Este equipo trabaja igualmente con proveedores utilizando su propia soluci\u00f3n de intercambio electr\u00f3nico de datos, y con proveedores terceros que completan el proceso de prueba y certificaci\u00f3n para conectar con \u00e9xito con sus socios minoristas.<\/li>\n<\/ul>\n<p class=\"p2\" style=\"color: #222222;\">Nuestros analistas norteamericanos de Operaciones de clientes ofrecen servicios de an\u00e1lisis t\u00e9cnico y soporte en ingl\u00e9s, espa\u00f1ol y franc\u00e9s. Tambi\u00e9n es posible solicitar soporte en mandar\u00edn y canton\u00e9s. Cada equipo est\u00e1 ah\u00ed para atenderle, por tel\u00e9fono o correo electr\u00f3nico, de 7 AM a 7 PM, hora est\u00e1ndar central (CST), de lunes a viernes.<\/p>\n<div id=\"getsat-widget-4346\">\u00a0<\/div>\n<p>\n<script src=\"\/framework\/javascript\/i18n.js?m=1407316824\"><\/script>\n<\/p>\n<p>\n<script src=\"\/themes\/spscommerce\/javascript\/lang\/en_US.js?m=1407316824\"><\/script>\n<\/p>\n<p>\n<script src=\"http:\/\/d29sdqlj5tchvp.cloudfront.net\/assets\/_combinedfiles\/foundation.js?m=1407316824\"><\/script>\n<\/p>\n<p>\n<script src=\"http:\/\/d29sdqlj5tchvp.cloudfront.net\/assets\/_combinedfiles\/combined.js?m=1407316824\"><\/script>\n<\/p>\n<p>\n<script src=\"https:\/\/loader.engage.gsfn.us\/loader.js\"><\/script>\n<\/p>\n<p>\n<script>\/\/ <![CDATA[\nif (typeof GSFN !== \"undefined\") { GSFN.loadWidget(4346,{\"containerId\":\"getsat-widget-4346\"}); }\n\/\/ ]]><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tel\u00e9fono gratuito:\u00a0888-739-3232 Directo:\u00a0612-435-9382 Servicios no integrados:\u00a0niservices@spscommerce.com Servicios integrados:\u00a0fiservices@spscommerce.com Servicios minoristas:\u00a0retailservices@spscommerce.com Conf\u00ede en el equipo de Operaciones de clientes de SPS Commerce para ayudarle a afrontar sus mayores desaf\u00edos. Nuestros expertos estar\u00e1n encantados de asesorarle, para que pueda empezar a optimizar sus relaciones y su rendimiento lo antes posible. En SPS facilitamos la integraci\u00f3n de nuestros [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<h3 class=\"lead\">We're here to help! There are many ways to contact SPS Commerce.<\/h3><ul><li><a href=\"https:\/\/supportcenter.spscommerce.com\/spscommerce\/topics\/how_can_i_contact_sps_commerce-82lh7\">How to contact SPS Commerce Customer Operations\u00a0<\/a><\/li><li><a href=\"\/contact\/\">View contact information for our offices<\/a><\/li><\/ul><p class=\"lead\">Or choose from one of our self-service options below. \u00a0<\/p><div class=\"four columns first\" style=\"color: #222222;\"><a style=\"color: #0099ff;\" href=\"http:\/\/supportcenter.spscommerce.com\/\"><img class=\"left\" title=\"\" src=\"\/wp-content\/uploads\/2014\/07\/support-center.png\" alt=\"support center\" width=\"250\" height=\"245\" \/><\/a><h5>Ask the Support Center<\/h5><p>Get help. Give help. Share ideas.<\/p><p>\u00a0<\/p><p><a class=\"button\" style=\"font-weight: bold; color: white;\" href=\"http:\/\/supportcenter.spscommerce.com\/\">ASK THE SUPPORT CENTER<\/a><\/p><\/div><div class=\"four columns\" style=\"color: #222222;\"><a style=\"color: #0099ff;\" href=\"http:\/\/supportcenter.spscommerce.com\/spscommerce\/ideas\/popular\"><img class=\"left\" title=\"\" src=\"\/wp-content\/uploads\/2014\/07\/share-suggestions.png\" alt=\"share suggestions\" width=\"250\" height=\"245\" \/><\/a><h5>Share Suggestions<\/h5><p>Visit the SPS Commerce Ideas page to vote, share and see\u00a0suggestions from our community.<\/p><p><a class=\"button\" style=\"font-weight: bold; color: white;\" href=\"http:\/\/supportcenter.spscommerce.com\/spscommerce\/ideas\/popular\">SHARE SUGGESTIONS<\/a><\/p><\/div><div class=\"four columns last\" style=\"color: #222222;\"><a style=\"color: #0099ff;\" href=\"http:\/\/supportcenter.spscommerce.com\/spscommerce\/products\/spscommerce_video_tutorials\"><img class=\"left\" title=\"\" src=\"\/wp-content\/uploads\/2014\/07\/watch-video.png\" alt=\"watch video\" width=\"250\" height=\"245\" \/><\/a><h5>Watch a Training Video<\/h5><p>Watch one or all of our feature-based training videos to boost your knowledge of SPS Commerce products.<\/p><p><a class=\"button\" style=\"font-weight: bold; color: white;\" href=\"http:\/\/supportcenter.spscommerce.com\/spscommerce\/products\/spscommerce_video_tutorials\">WATCH A VIDEO<\/a><\/p><\/div><div id=\"getsat-widget-4346\">\u00a0<\/div><p><script src=\"\/framework\/javascript\/i18n.js?m=1407316824\"><\/script><\/p><p><script src=\"\/themes\/spscommerce\/javascript\/lang\/en_US.js?m=1407316824\"><\/script><\/p><p><script src=\"http:\/\/d29sdqlj5tchvp.cloudfront.net\/assets\/_combinedfiles\/foundation.js?m=1407316824\"><\/script><\/p><p><script src=\"http:\/\/d29sdqlj5tchvp.cloudfront.net\/assets\/_combinedfiles\/combined.js?m=1407316824\"><\/script><\/p><p><script src=\"https:\/\/loader.engage.gsfn.us\/loader.js\"><\/script><\/p><p><script>\/\/ <![CDATA[\r\nif (typeof GSFN !== \"undefined\") { GSFN.loadWidget(4346,{\"containerId\":\"getsat-widget-4346\"}); }\r\n\/\/ ]]><\/script><\/p>","_et_gb_content_width":"","footnotes":""},"class_list":["post-4820","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Soporte al Cliente: Contacto y Ayuda EDI<\/title>\n<meta name=\"description\" content=\"Contacta con el equipo de Soporte al Cliente de SPS Commerce. Ll\u00e1manos o escr\u00edbenos para optimizar tu EDI y relaciones con socios comerciales.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.spscommerce.com\/es\/soporte-al-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soporte al Cliente: Contacto y Ayuda EDI\" \/>\n<meta property=\"og:description\" content=\"Contacta con el equipo de soporte de SPS Commerce y optimiza tu EDI con expertos.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.spscommerce.com\/es\/soporte-al-cliente\/\" \/>\n<meta property=\"og:site_name\" content=\"SPS Commerce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pages\/SPS-Commerce\/115540161807561\" \/>\n<meta property=\"article:modified_time\" content=\"2014-08-21T14:09:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"SOPORTE AL CLIENTE\" \/>\n<meta name=\"twitter:site\" content=\"@SPS_Commerce\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/soporte-al-cliente\\\/\",\"url\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/soporte-al-cliente\\\/\",\"name\":\"Soporte al Cliente: Contacto y Ayuda EDI\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/#website\"},\"datePublished\":\"2014-08-21T14:07:00+00:00\",\"dateModified\":\"2014-08-21T14:09:51+00:00\",\"description\":\"Contacta con el equipo de Soporte al Cliente de SPS Commerce. Ll\u00e1manos o escr\u00edbenos para optimizar tu EDI y relaciones con socios comerciales.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/soporte-al-cliente\\\/#breadcrumb\"},\"inLanguage\":\"es-ES\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/soporte-al-cliente\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/soporte-al-cliente\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"http:\\\/\\\/live-spscommerce.pantheonsite.io\\\/es\\\/supplier-onboarding-enablement-edi-provider\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SOPORTE AL CLIENTE\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/\",\"name\":\"SPS Commerce\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es-ES\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/#organization\",\"name\":\"SPS Commerce\",\"url\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-ES\",\"@id\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.spscommerce.com\\\/wp-content\\\/uploads\\\/2017\\\/09\\\/logo-with-tag1.png\",\"contentUrl\":\"https:\\\/\\\/www.spscommerce.com\\\/wp-content\\\/uploads\\\/2017\\\/09\\\/logo-with-tag1.png\",\"width\":400,\"height\":110,\"caption\":\"SPS Commerce\"},\"image\":{\"@id\":\"https:\\\/\\\/www.spscommerce.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/pages\\\/SPS-Commerce\\\/115540161807561\",\"https:\\\/\\\/x.com\\\/SPS_Commerce\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/sps-commerce\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/SPSCommerce\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Soporte al Cliente: Contacto y Ayuda EDI","description":"Contacta con el equipo de Soporte al Cliente de SPS Commerce. Ll\u00e1manos o escr\u00edbenos para optimizar tu EDI y relaciones con socios comerciales.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.spscommerce.com\/es\/soporte-al-cliente\/","og_locale":"es_ES","og_type":"article","og_title":"Soporte al Cliente: Contacto y Ayuda EDI","og_description":"Contacta con el equipo de soporte de SPS Commerce y optimiza tu EDI con expertos.","og_url":"https:\/\/www.spscommerce.com\/es\/soporte-al-cliente\/","og_site_name":"SPS Commerce","article_publisher":"https:\/\/www.facebook.com\/pages\/SPS-Commerce\/115540161807561","article_modified_time":"2014-08-21T14:09:51+00:00","twitter_card":"summary_large_image","twitter_title":"SOPORTE AL CLIENTE","twitter_site":"@SPS_Commerce","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.spscommerce.com\/es\/soporte-al-cliente\/","url":"https:\/\/www.spscommerce.com\/es\/soporte-al-cliente\/","name":"Soporte al Cliente: Contacto y Ayuda EDI","isPartOf":{"@id":"https:\/\/www.spscommerce.com\/es\/#website"},"datePublished":"2014-08-21T14:07:00+00:00","dateModified":"2014-08-21T14:09:51+00:00","description":"Contacta con el equipo de Soporte al Cliente de SPS Commerce. Ll\u00e1manos o escr\u00edbenos para optimizar tu EDI y relaciones con socios comerciales.","breadcrumb":{"@id":"https:\/\/www.spscommerce.com\/es\/soporte-al-cliente\/#breadcrumb"},"inLanguage":"es-ES","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.spscommerce.com\/es\/soporte-al-cliente\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.spscommerce.com\/es\/soporte-al-cliente\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"http:\/\/live-spscommerce.pantheonsite.io\/es\/supplier-onboarding-enablement-edi-provider\/"},{"@type":"ListItem","position":2,"name":"SOPORTE AL CLIENTE"}]},{"@type":"WebSite","@id":"https:\/\/www.spscommerce.com\/es\/#website","url":"https:\/\/www.spscommerce.com\/es\/","name":"SPS Commerce","description":"","publisher":{"@id":"https:\/\/www.spscommerce.com\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.spscommerce.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-ES"},{"@type":"Organization","@id":"https:\/\/www.spscommerce.com\/es\/#organization","name":"SPS Commerce","url":"https:\/\/www.spscommerce.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"es-ES","@id":"https:\/\/www.spscommerce.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/www.spscommerce.com\/wp-content\/uploads\/2017\/09\/logo-with-tag1.png","contentUrl":"https:\/\/www.spscommerce.com\/wp-content\/uploads\/2017\/09\/logo-with-tag1.png","width":400,"height":110,"caption":"SPS Commerce"},"image":{"@id":"https:\/\/www.spscommerce.com\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/pages\/SPS-Commerce\/115540161807561","https:\/\/x.com\/SPS_Commerce","https:\/\/www.linkedin.com\/company\/sps-commerce\/","https:\/\/www.youtube.com\/user\/SPSCommerce"]}]}},"_links":{"self":[{"href":"https:\/\/www.spscommerce.com\/es\/wp-json\/wp\/v2\/pages\/4820","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.spscommerce.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.spscommerce.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.spscommerce.com\/es\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/www.spscommerce.com\/es\/wp-json\/wp\/v2\/comments?post=4820"}],"version-history":[{"count":2,"href":"https:\/\/www.spscommerce.com\/es\/wp-json\/wp\/v2\/pages\/4820\/revisions"}],"predecessor-version":[{"id":4825,"href":"https:\/\/www.spscommerce.com\/es\/wp-json\/wp\/v2\/pages\/4820\/revisions\/4825"}],"wp:attachment":[{"href":"https:\/\/www.spscommerce.com\/es\/wp-json\/wp\/v2\/media?parent=4820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}