{"id":49322,"date":"2017-01-10T15:27:30","date_gmt":"2017-01-10T21:27:30","guid":{"rendered":"https:\/\/www.spscommerce.com\/resources\/rsr-report-2016-2\/"},"modified":"2025-09-15T08:19:48","modified_gmt":"2025-09-15T13:19:48","slug":"rsr-report-2016-2","status":"publish","type":"project","link":"https:\/\/www.spscommerce.com\/au\/resources\/rsr-report-2016-2\/","title":{"rendered":"Retail Insight: Moving Beyond Omnichannel"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”4.16″ background_color=”#f6f6f6″ custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” gutter_width=”1″ padding_mobile=”off” column_padding_mobile=”on” admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

How to win in 2017? Your peers weighed in\u2026<\/h1>\n

In today\u2019s consumer-driven world, what strategies set the winners apart and why do consumers flock to them? To learn the answer, we asked more than 500 retailers, suppliers, distributors and logistics firms in the SPS Commerce Retail Network to share their winning strategies. The results are compiled here in our fifth annual benchmark survey conducted in partnership with Retail Systems Research.
\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ padding_mobile=”off” column_padding_mobile=”on” disabled_on=”on|on|” admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]According to the research, winners outpace the industry in:
\n[\/et_pb_text][et_pb_blurb title=”Speed \u2013 50 percent offer two-day delivery or faster” use_icon=”on” font_icon=”A||divi||400″ icon_color=”#00aae5″ icon_placement=”left” admin_label=”Blurb” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” animation=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Convenience \u2013 40 percent offer online returns” use_icon=”on” font_icon=”A||divi||400″ icon_color=”#00aae5″ icon_placement=”left” admin_label=”Blurb” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” animation=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”Collaboration \u2013 60 percent manage sell-through with shared analytics” use_icon=”on” font_icon=”A||divi||400″ icon_color=”#00aae5″ icon_placement=”left” admin_label=”Blurb” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” animation=”off” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”][\/et_pb_blurb][et_pb_text admin_label=”Text” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]The report shows that in 2017, omnichannel retail becomes part of a broader strategy, and we\u2019ll break the shackles of the legacy systems to collaborate like never before with our trading partners and customers.<\/p>\n

Want to learn more? Download your complimentary copy today!<\/strong>
\n[\/et_pb_text][et_pb_image src=”https:\/\/www.spscommerce.com\/wp-content\/uploads\/2017\/01\/blue-arrow.png” align=”right” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”Image” _builder_version=”4.16″ max_width=”250px” animation_style=”slide” animation_direction=”left” animation_duration=”500ms” animation_intensity_slide=”10%” use_border_color=”off” border_color=”#ffffff” border_style=”solid” animation=”left” sticky=”off” always_center_on_mobile=”on” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color=”#ffffff” custom_padding=”|||” custom_css_main_element=”border: 1px solid #dddddd;||border-radius: 3px;” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” custom_css_main_element=”padding: 5%;” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Retail industry benchmark report<\/h4>\n

Complete the form to download the report.<\/p>\n

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