{"id":48420,"date":"2014-03-30T16:25:33","date_gmt":"2014-03-30T21:25:33","guid":{"rendered":"https:\/\/www.spscommerce.com\/resources\/sps-commerce-case-study-indigo\/"},"modified":"2025-09-12T12:19:30","modified_gmt":"2025-09-12T17:19:30","slug":"sps-commerce-case-study-indigo","status":"publish","type":"project","link":"https:\/\/www.spscommerce.com\/au\/resources\/sps-commerce-case-study-indigo\/","title":{"rendered":"Indigo"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Section&#8221; module_class=&#8221;short&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#00aae5&#8243; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; custom_padding_phone=&#8221;50px|0|50px|0&#8243;][et_pb_row padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Case Study Title&#8221; _builder_version=&#8221;4.16&#8243; header_font_size=&#8221;24px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; background_layout=&#8221;dark&#8221; text_line_height_last_edited=&#8221;off|desktop&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; saved_tabs=&#8221;advanced,css&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"margin-bottom: 0 !important;\">Case study:<\/h4>\n<h1 style=\"margin-top: 1% !important; margin-bottom: 0 !important;\">Book retailer moves to EDI to support its growth initiatives<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ffffff&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_css_main_element=&#8221;border: 1px solid #dddddd;&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; custom_padding_phone=&#8221;50px|0|50px|0&#8243;][et_pb_row padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; column_structure=&#8221;3_4,1_4&#8243;][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text disabled_on=&#8221;on|on|&#8221; admin_label=&#8221;Body copy + link to Pardot resource&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; saved_tabs=&#8221;advanced,css&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"lead\"><img decoding=\"async\" class=\"alignright wp-image-27306 size-medium\" src=\"https:\/\/www.spscommerce.com\/wp-content\/uploads\/2015\/01\/Indigo_logo1-300x200.png\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.spscommerce.com\/wp-content\/uploads\/2015\/01\/Indigo_logo1.png 300w, https:\/\/www.spscommerce.com\/wp-content\/uploads\/2015\/01\/Indigo_logo1-200x133.png 200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><a href=\"https:\/\/www.chapters.indigo.ca\/en-ca\/\">Indigo<\/a> outsources EDI to SPS as it beefs up its book and merchandising business and aims to more easily communicate with its vendor base.<\/p>\n<p>By outsourcing its EDI needs to SPS Commerce, Indigo is positioning itself for greater productivity by allowing its staff to focus on core competencies while gaining from the benefits of SPS Commerce\u2019s expertise. The company is leveraging SPS\u2019s multi-tenant, cloud architecture and world-class data center to receive an optimal level of system reliability and tap into SPS\u2019s EDI experts.<\/p>\n<p>Indigo is Canada\u2019s largest book and specialty retailer with locations in all 10 provinces and one territory, and it also offers an award-winning online experience at indigo.ca. Indigo is now Canada\u2019s largest purveyor of ideas and inspirations for enriching customers\u2019 lives with books and eReading, specialty toys, gifts, and lifestyle enhancing products that affordably offer intrinsic quality, beauty and timeless design.<\/p>\n<p><a class=\"myButton2\" href=\"http:\/\/go.spscommerce.com\/l\/28312\/2016-10-26\/61nhqb\/28312\/166333\/Updated_Indigo.pdf\">DOWNLOAD THE CASE STUDY<\/a><br \/>\n[\/et_pb_text][et_pb_text disabled_on=&#8221;||on&#8221; admin_label=&#8221;Mobile copy + Pardot resource&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; saved_tabs=&#8221;advanced,css&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"lead\"><img decoding=\"async\" class=\"wp-image-27306 size-medium aligncenter\" src=\"https:\/\/www.spscommerce.com\/wp-content\/uploads\/2015\/01\/Indigo_logo1-300x200.png\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.spscommerce.com\/wp-content\/uploads\/2015\/01\/Indigo_logo1.png 300w, https:\/\/www.spscommerce.com\/wp-content\/uploads\/2015\/01\/Indigo_logo1-200x133.png 200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><a href=\"https:\/\/www.chapters.indigo.ca\/en-ca\/\">Indigo<\/a> outsources EDI to SPS as it beefs up its book and merchandising business and aims to more easily communicate with its vendor base.<\/p>\n<p>By outsourcing its EDI needs to SPS Commerce, Indigo is positioning itself for greater productivity by allowing its staff to focus on core competencies while gaining from the benefits of SPS Commerce\u2019s expertise. The company is leveraging SPS\u2019s multi-tenant, cloud architecture and world-class data center to receive an optimal level of system reliability and tap into SPS\u2019s EDI experts.<\/p>\n<p>Indigo is Canada\u2019s largest book and specialty retailer with locations in all 10 provinces and one territory, and it also offers an award-winning online experience at indigo.ca. Indigo is now Canada\u2019s largest purveyor of ideas and inspirations for enriching customers\u2019 lives with books and eReading, specialty toys, gifts, and lifestyle enhancing products that affordably offer intrinsic quality, beauty and timeless design.<\/p>\n<p style=\"text-align: center;\"><a class=\"myButton2\" href=\"http:\/\/go.spscommerce.com\/l\/28312\/2016-10-26\/61nhqb\/28312\/166333\/Updated_Indigo.pdf\">DOWNLOAD THE CASE STUDY<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_divider show_divider=&#8221;off&#8221; disabled_on=&#8221;on|on|&#8221; admin_label=&#8221;Divider&#8221; _builder_version=&#8221;4.16&#8243; hide_on_mobile=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;] [\/et_pb_divider][et_pb_text disabled_on=&#8221;off|off|on&#8221; admin_label=&#8221;Mobile Sidebar&#8221; _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#606a6e&#8221; text_font_size=&#8221;12&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_css_main_element=&#8221;border-top: solid 1px #dddddd;&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<img decoding=\"async\" class=\"size-full wp-image-7860 aligncenter\" src=\"https:\/\/www.spscommerce.com\/wp-content\/uploads\/2017\/02\/retailers.png\" alt=\"retailers1.png\" width=\"130\" height=\"130\" \/><\/p>\n<p style=\"text-align: center;\"><strong>RETAILERS<\/strong><\/p>\n<p>Services: Vendor enablement, Outsourced EDI<\/p>\n<p>Industry: Book and specialty retailer<br \/>\n[\/et_pb_text][et_pb_text disabled_on=&#8221;on|on|&#8221; admin_label=&#8221;Sidebar&#8221; _builder_version=&#8221;4.16&#8243; text_text_color=&#8221;#606a6e&#8221; text_font_size=&#8221;12&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;|||20%&#8221; custom_css_main_element=&#8221;border-left: solid 1px #dddddd;&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; saved_tabs=&#8221;advanced,css&#8221; global_colors_info=&#8221;{}&#8221;]<img decoding=\"async\" class=\"size-full wp-image-7860 aligncenter\" src=\"https:\/\/www.spscommerce.com\/wp-content\/uploads\/2017\/02\/retailers.png\" alt=\"retailers1.png\" width=\"130\" height=\"130\" \/><\/p>\n<p style=\"text-align: center;\"><strong>RETAILERS<\/strong><\/p>\n<p>Services: Vendor enablement, Outsourced EDI<br \/>\nIndustry: Book and specialty retailer<br \/>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f6f6f6&#8243; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; custom_padding_phone=&#8221;50px|0|50px|0&#8243;][et_pb_row padding_mobile=&#8221;on&#8221; column_padding_mobile=&#8221;on&#8221; disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Row&#8221; module_class=&#8221; et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;89%&#8221; width_tablet=&#8221;80%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;89%&#8221; max_width_tablet=&#8221;80%&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;|20px||20px&#8221; custom_css_main_element=&#8221;background-color:#ffffff;||border: 1px solid #dddddd;&#8221; make_fullwidth=&#8221;on&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221; width_phone=&#8221;80%&#8221; max_width_phone=&#8221;80%&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;More case studies&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>More case studies:<\/h3>\n<p>[\/et_pb_text][et_pb_portfolio fullwidth=&#8221;off&#8221; posts_number=&#8221;4&#8243; include_categories=&#8221;1450&#8243; show_categories=&#8221;off&#8221; show_pagination=&#8221;off&#8221; admin_label=&#8221;Portfolio&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_css_portfolio_post_meta=&#8221;margin-bottom: -350px;&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_colors_info=&#8221;{}&#8221;] [\/et_pb_portfolio][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Visit resource center link&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;right&#8221; custom_margin=&#8221;-75px|||&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;] <a style=\"font-size: 14px;\" href=\"https:\/\/www.spscommerce.com\/nl\/resource-center\/\">Visit the full resource center &gt;&gt;<\/a> [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Case study: Book retailer moves to EDI to support its growth initiatives Indigo outsources EDI to SPS as it beefs up its book and merchandising business and aims to more easily communicate with its vendor base. By outsourcing its EDI needs to SPS Commerce, Indigo is positioning itself for greater productivity by allowing its staff [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":32641,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<h2>Book retailer moves to EDI to support its growth initiatives.<\/h2><p class=\"lead\"><img class=\"alignright wp-image-27306 size-medium\" src=\"https:\/\/www.spscommerce.com\/wp-content\/uploads\/2015\/01\/Indigo_logo1-300x200.png\" alt=\"\" width=\"300\" height=\"200\" \/>Indigo outsources EDI to SPS as it beefs up its book and merchandising business and aims to more easily communicate with its vendor base.<\/p><p>By outsourcing its EDI needs to SPS Commerce, Indigo is positioning itself for greater productivity by allowing its staff to focus on core competencies while gaining from the benefits of SPS Commerce\u2019s expertise. The company is leveraging SPS\u2019s multi-tenant, cloud architecture and world-class data center to receive an optimal level of system reliability and tap into SPS\u2019s EDI experts.<\/p><p>Indigo is Canada\u2019s largest book and specialty retailer with locations in all 10 provinces and one territory, and it also offers an award-winning online experience at indigo.ca. Indigo is now Canada\u2019s largest purveyor of ideas and inspirations for enriching customers\u2019 lives with books and eReading, specialty toys, gifts, and lifestyle enhancing products that affordably offer intrinsic quality, beauty and timeless design.<\/p><p><a class=\"myButton2\" href=\"http:\/\/go.spscommerce.com\/l\/28312\/2015-06-25\/446gg3\/28312\/141816\/SPSCaseStudy_Indigo.pdf\">DOWNLOAD THE CASE STUDY<\/a><\/p>","_et_gb_content_width":"","footnotes":""},"project_category":[],"project_tag":[],"class_list":["post-48420","project","type-project","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Vendor Enablement &amp; Outsourced EDI Case Study | SPS Commerce<\/title>\n<meta name=\"description\" content=\"[Case Study]\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta 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