[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” next_background_color=”#ffffff” admin_label=”Monarch Hero” module_class=”monarch-hero monarch-hero-darken” _builder_version=”4.16″ background_color=”#000000″ background_image=”https:\/\/www.spscommerce.com\/wp-content\/uploads\/2019\/10\/Case-Study-SPS-Commerce.png” custom_padding_tablet=”80px|0px|50px|0px” custom_padding_phone=”” bottom_divider_style=”arrow2″ bottom_divider_height=”50px” bottom_divider_arrangement=”above_content” z_index_tablet=”500″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”][et_pb_row use_custom_gutter=”on” padding_mobile=”off” column_padding_mobile=”on” disabled_on=”off|off|” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”5%” z_index_tablet=”500″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.16″ background_layout=”dark” z_index_tablet=”500″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.16″ background_layout=”dark” z_index_tablet=”500″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”]<\/p>\n
With pre-built dashboards that offer immediate visibility into data that can be segmented by retailer, brand, category, geography or UPC, analytics help Oakley rapidly assess the retailer\u2019s risks and opportunities. The solution\u2019s comprehensive metrics across 800 different business drivers and user-friendly reporting help Oakley quickly gain and share a complete view of the retailer\u2019s product performance\u2014without the need for IT assistance.<\/p>\n
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[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”4.16″ background_color=”#ffffff” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ padding_mobile=”off” column_padding_mobile=”on” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width_phone=”50px” max_width=”1240px” max_width_tablet=”1080px” max_width_phone=”1280px” z_index_tablet=”500″ global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Summary Text” module_class=”nomargin-top” _builder_version=”4.16″ z_index_tablet=”500″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
Most consumers know Oakley primarily for its high-performance sport sunglasses, but the company also manufactures men\u2019s and women\u2019s apparel, footwear, goggles, headwear and other gear for sports enthusiasts who want to push their experiences to the limit.<\/p>\n
With innovative products for skiing, snowboarding, surfing, cycling and BMX, the California-based company is constantly looking for new ways to infuse technology into the activewear it provides, while investing in intelligent solutions to help drive the performance of its expansive network of retailers.<\/p>\n
When one retailer requested to return more than $100,000 worth of typically popular Oakley merchandise due to lagging sales, the team at Oakley thought something sounded off. They believed there was more to the story than what met the retailer\u2019s eye, but the retailer wasn\u2019t able to provide the insight needed to shift its merchandising strategy to optimize performance. That\u2019s when Oakley turned to SPS Commerce and its Point of Sale (POS) Analytics.<\/p>\n
More than 1,500 suppliers leverage SPS POS Analytics solutions to provide visibility to more than 360,000 retail locations. These cloud-based solutions enable suppliers to access key business metrics from any Internet-enabled device and turn volumes of sales and inventory data into rich insights.<\/p>\n
The team at Oakley uses SPS POS Analytics to drill down into the retailer\u2019s sales records to reveal insights that could boost the retailer\u2019s performance. With pre-built dashboards that offer immediate visibility into data that can be segmented by retailer, brand, category, geography or UPC, the solution helps Oakley rapidly assess the retailer\u2019s risks and opportunities.<\/p>\n
Meanwhile, the solution\u2019s comprehensive metrics across 800 different business drivers and user-friendly reporting helps Oakley quickly gain and share a complete view of the retailer\u2019s product performance\u2014without the need for IT assistance.<\/p>\n
From these insights, Michele McGriff, Oakley\u2019s director of U.S. sales planning and operations, and her team discovered two key facts. First, of the 40 Oakley items sold by the retailer, only about 10\u2014mostly newer apparel products that had yet to gain a following\u2014were responsible for a dip in sales across the entire line. And second, the retailer\u2019s sport sunglasses sales were strong, but Oakley\u2019s distribution center had been out of stock when the retailer last reordered.<\/p>\n
\u201cThat information becomes so vital when buyers call and say that the product isn\u2019t selling,\u201d McGriff said. \u201cIt shows that we understand their business and that we\u2019re looking at and leveraging their sales data in a way that will help them drive their business.\u201d<\/p>\n
After bringing these insights into focus, Oakley worked with the retailer to strengthen its merchandising strategy. Oakley and the retailer arranged to sell the remaining apparel and accessories, while the retailer placed a $75,000 order for sunglasses that had already proven popular with customers. Oakley also took steps to ensure its distribution center would have these sunglasses in stock.<\/p>\n
SPS Performance Analytics helped Oakley prove itself as a valuable strategic partner for retailers, surfacing deep data insights that the retailer otherwise wouldn\u2019t have been able to access. At the same time, these analytics helped Oakley uncover new business opportunities of its own. As McGriff said, \u201cWe were able to take a request for a $125,000 return and transform that into an additional $75,000 sale.\u201d<\/p>\n
Oakley continues to rely on SPS Performance Analytics to help retailers optimize their merchandising strategy, driving the success of its partners as well as its business.<\/p>\n
[\/et_pb_text][et_pb_testimonial author=”Caroline Bercaw” quote_icon=”off” disabled_on=”on|on|on” admin_label=”Podcast Quote” module_class=”podcast-quote nomargin-top” _builder_version=”4.16″ use_background_color=”off” text_orientation=”center” z_index_tablet=”500″ disabled=”on” global_colors_info=”{}”]<\/p>\n
[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”The Interviewee:” use_icon=”on” font_icon=”||divi||400″ icon_color=”#00aae5″ image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”30px” content_max_width=”95%” admin_label=”Person Info” _builder_version=”4.16″ image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation=”off” z_index_tablet=”500″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength_tablet=”1px” border_radii_image=”on|100%|100%|100%|100%” border_width_all_image=”2px” border_color_all_image=”#00aae5″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” box_shadow_horizontal_image_tablet=”0px” box_shadow_vertical_image_tablet=”0px” box_shadow_blur_image_tablet=”40px” box_shadow_spread_image_tablet=”0px” icon_font_size=”30px” use_circle=”on” use_circle_border=”on” circle_border_color=”#00aae5″ global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#ffffff” image_icon_background_color__sticky=”#ffffff”]<\/p>\n
Michele McGriff, Director of U.S. Sales Planning and Operations<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”The Challenge:” use_icon=”on” font_icon=”||divi||400″ icon_color=”#00aae5″ image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”30px” content_max_width=”95%” admin_label=”Challenge” _builder_version=”4.16″ image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation=”off” z_index_tablet=”500″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength_tablet=”1px” border_radii_image=”on|100%|100%|100%|100%” border_width_all_image=”2px” border_color_all_image=”#00aae5″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” box_shadow_horizontal_image_tablet=”0px” box_shadow_vertical_image_tablet=”0px” box_shadow_blur_image_tablet=”40px” box_shadow_spread_image_tablet=”0px” use_border_color=”off” border_color=”#ffffff” border_style=”solid” icon_font_size=”30px” use_circle=”on” use_circle_border=”on” circle_border_color=”#00aae5″ global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#ffffff” image_icon_background_color__sticky=”#ffffff”]<\/p>\n
Get data to uncover lost sales potential, including why a retailer returned $100,000 worth of a popular item.<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”The Solution:” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#00aae5″ image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”30px” content_max_width=”95%” admin_label=”Solution” _builder_version=”4.16″ image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation=”off” z_index_tablet=”500″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength_tablet=”1px” border_radii_image=”on|100%|100%|100%|100%” border_width_all_image=”2px” border_color_all_image=”#00aae5″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” box_shadow_horizontal_image_tablet=”0px” box_shadow_vertical_image_tablet=”0px” box_shadow_blur_image_tablet=”40px” box_shadow_spread_image_tablet=”0px” use_border_color=”off” border_color=”#ffffff” border_style=”solid” icon_font_size=”30px” use_circle=”on” use_circle_border=”on” circle_border_color=”#00aae5″ global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#ffffff” image_icon_background_color__sticky=”#ffffff”]<\/p>\n
Bring insights into focus to strengthen its merchandising strategies with retailers.<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”The Results:” use_icon=”on” font_icon=”i||divi||400″ icon_color=”#00aae5″ image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”30px” content_max_width=”95%” admin_label=”Results” _builder_version=”4.16″ image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation=”off” z_index_tablet=”500″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength_tablet=”1px” border_radii_image=”on|100%|100%|100%|100%” border_width_all_image=”2px” border_color_all_image=”#00aae5″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” box_shadow_horizontal_image_tablet=”0px” box_shadow_vertical_image_tablet=”0px” box_shadow_blur_image_tablet=”40px” box_shadow_spread_image_tablet=”0px” use_border_color=”off” border_color=”#ffffff” border_style=”solid” icon_font_size=”30px” use_circle=”on” use_circle_border=”on” circle_border_color=”#00aae5″ global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#ffffff” image_icon_background_color__sticky=”#ffffff”]<\/p>\n
Improved sales, including the data to turn a $125,000 return into an additional $75,000 sale.<\/p>\n
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Talk to one of our EDI specialists to learn how we can help your business grow.<\/p>\n