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[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.16″ background_layout=”dark” z_index_tablet=”500″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”]<\/p>\n
Built on a commitment to innovation, the ever-growing line of products at USG Corporation (NYSE: USG), a $3.8B manufacturer and distributor of innovative, high-performance building systems, has helped architects, contractors and workers meet and exceed its goals for more than 100 years. With a commitment to strengthening current operations, the Chicago-based company continues to push toward its benchmark to \u201cnot only build better structures, but a better world.\u201d<\/p>\n
[\/et_pb_text][et_pb_button button_url=”#” button_text=”Learn from an EDI Specialist” disabled_on=”on|on|on” admin_label=”Call to action” _builder_version=”4.16″ background_layout=”dark” z_index_tablet=”500″ disabled=”on” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”off” 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[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”4.16″ background_color=”#ffffff” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ padding_mobile=”off” column_padding_mobile=”on” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width_phone=”50px” max_width=”1240px” max_width_tablet=”1080px” max_width_phone=”1280px” z_index_tablet=”500″ global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Summary Text” module_class=”nomargin-top” _builder_version=”4.16″ z_index_tablet=”500″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n
USG is an industry leader in lightweight building material products. With 8,800 employees across the world, they are best known as the manufacturer of Sheetrock\u00ae brand drywall. Its retail footprint is centered on large home improvement retailers like Home Depot, Lowe\u2019s and Menards and several smaller distributors.<\/p>\n
\u201cI feel that working with the large retailers has really informed us and made us a better company. It gives us insights into what\u2019s important and how to move product around the country,\u201d says Laura Hunter, director of sales operations at USG. \u201cWe are the only drywall manufacturer that has a nationwide network. We are very good at being able to forecast and understand what those demands are and meeting our customers\u2019 fulfillment expectations thanks to the SPS Retail Network.\u201d<\/p>\n
As an industry leader, USG has risen to the challenge of staying on the cutting edge of innovation for fulfillment solutions. USG has turned to SPS Commerce as a partner in its process.<\/p>\n
As the carrier of nationally prominent, high-demand products, USG works to ensure every order is complete and on time. Predictability is an important aspect to this process. \u201cOur customers don\u2019t want back-orders. They want to work with a repeatable lead-time and they want to be able to predict when the material is going to be there, \u201c says Hunter.<\/p>\n
This is where the SPS Fulfillment solution helps the company routinely stand out as a trusted, dependable supplier to all outlets, spanning from large retailers to smaller building supply yards. In the early stages of the partnership, SPS is meeting the large-scale needs for USG. \u201cThe SPS partnership has been in place for us just over a year. We chose SPS as we realized the core competency of EDI and fulfillment was not something USG wanted to invest in, nor did we need to,\u201d says Hunter. \u201cWe looked out in the landscape and we found throughout the process that SPS would be the right partner for us.\u201d<\/p>\n
As USG continues to build its trading network, form new sales partnerships and maintain an exceptional reputation for integrity and service, how does the company rank its experience with SPS so far? According to Hunter, SPS Commerce has been a business-enabling solution. \u201cWe are in the last phase of our implementation of the project (with SPS) and it\u2019s been very successful. We\u2019ve learned a lot,\u201d says Hunter. \u201cWe\u2019ve not only implemented a new technology foundation, but it\u2019s given us a chance to really look at the people and processes that go along with EDI and how technology enables the business.\u201d<\/p>\n
One area where Hunter is especially seeing a difference is the way it has revolutionized her ability to communicate with and build strategy around the unique specifications of her business partners and sales team. \u201cI have a way to predict and be repeatable on how we\u2019re going to on-board new documents or retail customers. Before, it was an unknown,\u201d mentions Hunter. Hunter and the rest of the team at USG is finding the strength of the SPS Retail Network is making for more seamless transitions as they acquire new customers and grow the business. \u201cI feel like now with SPS, because its network is so large, many of the retailers we\u2019re doing business with, SPS already has a relationship. We don\u2019t have to recreate the wheel so onboarding is now predictable and more timely. That\u2019s what I\u2019m really excited about,\u201d says Hunter. \u201cSPS brings diversity, they bring an exchange of ideas with SPS In:fluence and the power of its retail networks. They\u2019re more than an EDI fulfillment provider.\u201d<\/p>\n
[\/et_pb_text][et_pb_testimonial author=”Caroline Bercaw” quote_icon=”off” disabled_on=”on|on|on” admin_label=”Podcast Quote” module_class=”podcast-quote nomargin-top” _builder_version=”4.16″ use_background_color=”off” text_orientation=”center” z_index_tablet=”500″ disabled=”on” global_colors_info=”{}”]<\/p>\n
[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”The Interviewee:” use_icon=”on” font_icon=”||divi||400″ icon_color=”#00aae5″ image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”30px” content_max_width=”95%” admin_label=”Person Info” _builder_version=”4.16″ image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation=”off” z_index_tablet=”500″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength_tablet=”1px” border_radii_image=”on|100%|100%|100%|100%” border_width_all_image=”2px” border_color_all_image=”#00aae5″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” box_shadow_horizontal_image_tablet=”0px” box_shadow_vertical_image_tablet=”0px” box_shadow_blur_image_tablet=”40px” box_shadow_spread_image_tablet=”0px” icon_font_size=”30px” use_circle=”on” use_circle_border=”on” circle_border_color=”#00aae5″ global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#ffffff” image_icon_background_color__sticky=”#ffffff”]<\/p>\n
Laura Hunter, Director of Sales Operations<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”The Challenge:” use_icon=”on” font_icon=”||divi||400″ icon_color=”#00aae5″ image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”30px” content_max_width=”95%” admin_label=”Challenge” _builder_version=”4.16″ image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation=”off” z_index_tablet=”500″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength_tablet=”1px” border_radii_image=”on|100%|100%|100%|100%” border_width_all_image=”2px” border_color_all_image=”#00aae5″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” box_shadow_horizontal_image_tablet=”0px” box_shadow_vertical_image_tablet=”0px” box_shadow_blur_image_tablet=”40px” box_shadow_spread_image_tablet=”0px” use_border_color=”off” border_color=”#ffffff” border_style=”solid” icon_font_size=”30px” use_circle=”on” use_circle_border=”on” circle_border_color=”#00aae5″ global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#ffffff” image_icon_background_color__sticky=”#ffffff”]<\/p>\n
Efficiently forecast product demands to ensure customer satisfaction.<\/p>\n
[\/et_pb_blurb][et_pb_blurb title=”The Solution:” use_icon=”on” font_icon=”N||divi||400″ icon_color=”#00aae5″ image_icon_background_color=”#ffffff” icon_placement=”left” image_icon_width=”30px” content_max_width=”95%” admin_label=”Solution” _builder_version=”4.16″ image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation=”off” z_index_tablet=”500″ body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength_tablet=”1px” border_radii_image=”on|100%|100%|100%|100%” border_width_all_image=”2px” border_color_all_image=”#00aae5″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” box_shadow_horizontal_image_tablet=”0px” box_shadow_vertical_image_tablet=”0px” box_shadow_blur_image_tablet=”40px” box_shadow_spread_image_tablet=”0px” use_border_color=”off” border_color=”#ffffff” border_style=”solid” icon_font_size=”30px” use_circle=”on” use_circle_border=”on” circle_border_color=”#00aae5″ global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#ffffff” image_icon_background_color__sticky=”#ffffff”]<\/p>\n
Streamline order management electronically and increased dependability.<\/p>\n
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Reduced customer back-orders and improved communication with business partners.<\/p>\n
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Talk to one of our EDI specialists to learn how we can help your business grow.<\/p>\n