{"id":117444,"date":"2020-06-25T08:00:18","date_gmt":"2020-06-25T13:00:18","guid":{"rendered":"https:\/\/www.spscommerce.com\/resources\/the-supplier-performance-management-playbook\/"},"modified":"2025-09-12T11:25:12","modified_gmt":"2025-09-12T16:25:12","slug":"the-supplier-performance-management-playbook","status":"publish","type":"project","link":"https:\/\/www.spscommerce.com\/au\/resources\/the-supplier-performance-management-playbook\/","title":{"rendered":"The Supplier Performance Management Playbook"},"content":{"rendered":"

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The Supplier Performance Management Playbook<\/h1>\n

Reduce inventory & improve collaboration with supplier scorecarding<\/h2>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/go.spscommerce.com\/l\/28312\/2020-06-25\/b37b9v\/28312\/213967\/SPS_SPM_Playbook___AUS.pdf” button_text=”Download Playbook” admin_label=”Call to action” _builder_version=”4.16″ background_layout=”dark” z_index_tablet=”500″ button_text_shadow_horizontal_length_tablet=”0px” button_text_shadow_vertical_length_tablet=”0px” button_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”off” button_border_color__hover=”null” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”off” button_border_radius__hover=”null” button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”off” button_letter_spacing__hover=”null” button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”||53px|||” transparent_background=”off” padding_mobile=”off” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ max_width=”1240px” use_custom_width=”on” custom_width_px=”1240px” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_orientation=”center” custom_margin=”||0px|” custom_padding=”||0px|” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n

Approximately 10 percent of orders between buying and selling organisations are incomplete, late or otherwise problematic<\/h3>\n

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Why do buying organisations need item better data from trading partners? The lack of data perpetuates unproductive practices between buyers and sellers. To compensate, buyers order more inventory than they really need, which ties up millions of dollars in unproductive capital every year.<\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.spscommerce.com\/wp-content\/uploads\/2020\/06\/buyer-supplier-order-problems.png” alt=”The Supplier Performance Management Playbook” title_text=”buyer supplier order problems” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ custom_margin=”||||false|false” custom_padding=”3%||||false|false” z_index_tablet=”500″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” module_class=”equalize-column-height” _builder_version=”4.16″ max_width=”1240px” custom_padding=”||0px|” use_custom_width=”on” custom_width_px=”1240px” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ background_position=”top_left” custom_padding=”|||” custom_css_main_element=” ” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”1 Text” module_class=”nomargin-top” _builder_version=”4.16″ background_color=”#ffffff” background_position=”top_left” text_orientation=”center” module_alignment=”center” custom_margin_last_edited=”off|desktop” custom_padding=”12px|24px|12px|24px” box_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n

What are the challenges of executing a data exchange program yourself?<\/h4>\n

Some buying organisations scorecard vendors using order fulfilment data from their warehouse management or other systems.This can be a good option, but the buying organisation must have an established process for exchanging data with suppliers and reporting on that data.<\/p>\n

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How does leveraging a service provider help?<\/h4>\n

A full-service team partners with the buying organisation to define the supply chain goals and vendor requirements, onboard suppliers to specific supply chain requirements for electronic orders, shipping information, invoices, labels, ensure suppliers are consistently executing according to the supply chain requirements and more.<\/p>\n

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What results can buying companies achieve?<\/h4>\n

With scorecarding, buying organisations can partner with suppliers to jointly improve supply chain performance and reduce inventory without losing sales. This results in a million-dollar<\/strong> impact for many businesses.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#000000″ background_image=”https:\/\/www.spscommerce.com\/wp-content\/uploads\/2020\/02\/Retail-Sourcing-Review-Reports-SPS-Commerce-3.png” inner_width_tablet=”50px” inner_max_width_tablet=”50px” z_index_tablet=”500″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin=”0px|||” custom_padding=”0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Testimonials description” _builder_version=”4.16″ text_orientation=”center” background_layout=”dark” custom_margin=”0px|||” custom_padding=”0px|||” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”5%” z_index_tablet=”500″ box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”]<\/p>\n

\u201cThe efficiency improvements are undeniable\u201d Plus, vendors appreciate that we are all on the same page and building our business together.\u201d<\/h3>\n

– Darrell McKee, Centre Store Director, Federated Coop<\/h4>\n

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Ready to optimize your distribution center?<\/h3>\n

Our easy-to-read playbook is just a click away! If you’re interested in how SPS can help your supply chain in other ways, check out our inventory visibility page.<\/a><\/strong><\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.spscommerce.com\/wp-content\/uploads\/2018\/03\/right-arrow.png” align=”right” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” disabled_on=”on|on|” _builder_version=”4.16″ max_width=”25%” module_alignment=”center” custom_margin=”0px|||” custom_padding=”0px|||” animation_style=”slide” animation_direction=”left” locked=”off” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Pardot Form Template” module_id=”pardot-form” module_class=”nomargin-top monarch-card-wrapper” _builder_version=”4.16″ animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”5%” z_index_tablet=”500″ text_text_shadow_horizontal_length_tablet=”0px” text_text_shadow_vertical_length_tablet=”0px” text_text_shadow_blur_strength_tablet=”1px” link_text_shadow_horizontal_length_tablet=”0px” link_text_shadow_vertical_length_tablet=”0px” link_text_shadow_blur_strength_tablet=”1px” ul_text_shadow_horizontal_length_tablet=”0px” ul_text_shadow_vertical_length_tablet=”0px” ul_text_shadow_blur_strength_tablet=”1px” ol_text_shadow_horizontal_length_tablet=”0px” ol_text_shadow_vertical_length_tablet=”0px” ol_text_shadow_blur_strength_tablet=”1px” quote_text_shadow_horizontal_length_tablet=”0px” quote_text_shadow_vertical_length_tablet=”0px” quote_text_shadow_blur_strength_tablet=”1px” header_text_shadow_horizontal_length_tablet=”0px” header_text_shadow_vertical_length_tablet=”0px” header_text_shadow_blur_strength_tablet=”1px” header_2_text_shadow_horizontal_length_tablet=”0px” header_2_text_shadow_vertical_length_tablet=”0px” header_2_text_shadow_blur_strength_tablet=”1px” header_3_text_shadow_horizontal_length_tablet=”0px” header_3_text_shadow_vertical_length_tablet=”0px” header_3_text_shadow_blur_strength_tablet=”1px” header_4_text_shadow_horizontal_length_tablet=”0px” header_4_text_shadow_vertical_length_tablet=”0px” header_4_text_shadow_blur_strength_tablet=”1px” header_5_text_shadow_horizontal_length_tablet=”0px” header_5_text_shadow_vertical_length_tablet=”0px” header_5_text_shadow_blur_strength_tablet=”1px” header_6_text_shadow_horizontal_length_tablet=”0px” header_6_text_shadow_vertical_length_tablet=”0px” header_6_text_shadow_blur_strength_tablet=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” global_colors_info=”{}”]Learn how automating data exchange with your trading partners can benefit your business by downloading our free guide.<\/strong>