[et_pb_section fb_built=”1″ custom_padding_last_edited=”off|desktop” next_background_color=”#ffffff” admin_label=”Monarch Hero” module_class=”monarch-hero monarch-hero-darken” _builder_version=”4.27.4″ background_color=”#000000″ background_image=”https:\/\/www.spscommerce.com\/wp-content\/uploads\/2025\/10\/VendorOnboarding-Header-full.jpg” background_position=”bottom_right” min_height=”650px” min_height_tablet=”450px” min_height_phone=”250px” min_height_last_edited=”on|phone” custom_padding=”||||false|false” custom_padding_tablet=”100px|0px|50px|0px|false|false” custom_padding_phone=”50px||||false|false” bottom_divider_style=”arrow2″ bottom_divider_height=”50px” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ use_custom_gutter=”on” gutter_width=”2″ column_padding_mobile=”on” custom_padding_last_edited=”on|phone” disabled_on=”off|off|” _builder_version=”4.25.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”100px||||false|false” custom_padding_tablet=”50px||||false|false” custom_padding_phone=”0px||||false|false” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”5%” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.27.4″ background_layout=”dark” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.27.4″ background_layout=”dark” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n
Let’s be honest: Vendor onboarding, also called vendor enablement, is not easy. You’re juggling hundreds of vendors who all work differently, trying to get them to actually change while keeping everyone’s data flowing correctly. Here’s what you need to know to make it work.<\/p>\n
[\/et_pb_text][et_pb_text disabled_on=”on|on|on” _builder_version=”4.16″ background_layout=”dark” custom_margin=”0px|||” custom_padding=”0px|||” disabled=”on” global_colors_info=”{}”]<\/p>\n
* Exact timeline depends on retailer\u2019s responsiveness.<\/p>\n
[\/et_pb_text][et_pb_button button_text=”Simplify vendor onboarding” disabled_on=”on|on|on” admin_label=”Call to action” _builder_version=”4.27.4″ background_layout=”dark” custom_margin=”||0px|” custom_padding=”||0px|” disabled=”on” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”off” button_border_color__hover=”null” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”off” button_border_radius__hover=”null” button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”off” button_letter_spacing__hover=”null” button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”][\/et_pb_button][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”monarch-flow” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ max_width=”1240px” use_custom_width=”on” custom_width_px=”1240px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Flow Section Text” _builder_version=”4.27.4″ header_2_text_align=”center” header_4_text_align=”center” text_orientation=”center” global_colors_info=”{}”]<\/p>\n
The biggest challenge in vendor onboarding isn\u2019t technology. It\u2019s persuading vendors, suppliers and carriers to change.<\/p>\n
You have 250 vendors to onboard to a new EDI requirement.<\/p>\n
Some vendors will be ready to go, others will need more convincing and many will need guidance through the process. [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,2_3″ use_custom_gutter=”on” gutter_width=”1″ disabled_on=”on|on|on” module_class=”monarch-flow-even” _builder_version=”4.16″ max_width=”1240px” custom_padding=”5%|||” use_custom_width=”on” custom_width_px=”1240px” disabled=”on” global_colors_info=”{}”][et_pb_column type=”1_3″ module_class=”monarch-flow-text” _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Box 2 Text” module_class=”nomargin-top” _builder_version=”4.27.4″ background_color=”#ffffff” background_position=”top_left” module_alignment=”center” custom_margin=”20%|20%||-10%” custom_margin_tablet=”0px|0px||0px” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”12px|24px|12px|24px” box_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n You have 250 vendors to onboard to a new EDI requirement.<\/p>\n Some vendors will be ready to go, others will need more convincing and many will need guidance through the process. [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” custom_css_main_element=”||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.spscommerce.com\/wp-content\/uploads\/2015\/01\/SPS-LOUNGE_CLOUDRM.jpg” align=”center” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” disabled_on=”on|on|on” _builder_version=”4.16″ module_alignment=”right” custom_margin=”|-10%||10%” custom_margin_tablet=”0px|0px||0px” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” disabled=”on” global_colors_info=”{}”][\/et_pb_image][et_pb_video src=”https:\/\/www.youtube.com\/watch?v=ESUrkUDuCdY” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_4_text_align=”center” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”750-1,200 attempts ” use_icon=”on” font_icon=”r||divi||400″ icon_color=”#00AAE5″ icon_placement=”left” image_icon_width=”30px” _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#00AAE5″ global_colors_info=”{}”]<\/p>\n to find the right contact via phone or email (3\u20135 attempts per trading partner)<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”2,500\u20133,000 communications” use_icon=”on” font_icon=”r||divi||400″ icon_color=”#00AAE5″ icon_placement=”left” image_icon_width=”30px” _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#00AAE5″ global_colors_info=”{}”]<\/p>\n to gain<\/strong> commitment to the initiative (10\u201312 communications per trading partner)<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”175 trading partners (70%) ” use_icon=”on” font_icon=”r||divi||400″ icon_color=”#00AAE5″ icon_placement=”left” image_icon_width=”30px” _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#00AAE5″ global_colors_info=”{}”]<\/p>\n will have a question or objection regarding timing, technology or cost<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”100\u2013150 trading partners (40\u201360%) ” use_icon=”on” font_icon=”r||divi||400″ icon_color=”#00AAE5″ icon_placement=”left” image_icon_width=”30px” _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#00AAE5″ global_colors_info=”{}”]<\/p>\n will need support in finding the right EDI solution<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”2,500\u20133,000 communications ” use_icon=”on” font_icon=”r||divi||400″ icon_color=”#00AAE5″ icon_placement=”left” image_icon_width=”30px” _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#00AAE5″ global_colors_info=”{}”]<\/p>\n to set up<\/strong> trading partners on requirements (10\u201312 communications per trading partner)<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”60 trading partners (25%) ” use_icon=”on” font_icon=”r||divi||400″ icon_color=”#00AAE5″ icon_placement=”left” image_icon_width=”30px” _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#00AAE5″ global_colors_info=”{}”]<\/p>\n will never have done EDI before and require training to understand the value<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#00AAE5″ header_4_text_align=”center” header_4_text_color=”#00AAE5″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”FAQ” _builder_version=”4.25.0″ custom_padding=”0px||||false|false” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.0″ max_width=”1240px” use_custom_width=”on” custom_width_px=”1240px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”FAQ Header” _builder_version=”4.27.4″ text_orientation=”center” max_width=”85%” module_alignment=”center” z_index_tablet=”500″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][dipl_faq_page_schema schema_layout=”dipl_faq_toggle” closed_toggle_bg_color=”RGBA(255,255,255,0)” open_toggle_bg_color=”RGBA(255,255,255,0)” global_question_custom_padding=”20px|20px|20px|20px|true|true” global_answer_custom_padding=”|20px||20px|false|true” disabled_on=”off|off|off” module_class=”sps_faq_schema” _builder_version=”4.27.4″ _module_preset=”default” faq_heading_level=”h4″ faq_heading_text_color=”#00AAE5″ faq_question_closed_font=”||||||||” faq_question_closed_text_color=”#00AAE5″ faq_question_closed_font_size=”18px” faq_question_open_text_color=”#00AAE5″ faq_question_open_font_size=”18px” background_enable_color=”off” border_color_all=”#00AAE5″ locked=”off” global_colors_info=”{}”][dipl_faq_page_schema_item faq_question=”What is vendor onboarding?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Vendor onboarding is the process by which retailers integrate a new vendor into their operations or change how they work with existing vendors. It includes steps like setting up items, registering the vendor in your systems and establishing an efficient order management process<\/a>.<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Why is vendor onboarding important?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n An effective onboarding process helps vendors receive and fill orders correctly, ship on time and in full and provide the data needed for smooth business processes. This structured approach strengthens supplier collaboration<\/a> and creates a foundation for mutual growth.<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”How does EDI fit into vendor onboarding?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n EDI<\/a> is often one of the requirements vendors must meet during onboarding, but it is only part of the overall process. Some vendors already have an EDI system in place that can be connected, while others may use a full-service option certified with the retailer. In both cases, SPS tests and certifies the data so it flows consistently into your systems.<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Why is vendor onboarding so challenging for retailers?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Managing hundreds or thousands of vendors requires significant time and resources. Many vendors need guidance to understand requirements, and some may be new to data exchange, which makes onboarding complex without a proven approach.<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”How does SPS onboard so many vendors so fast?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n SPS dedicates a team of consultants to each onboarding program and follows a proven campaign strategy perfected over 15 years. This human-led approach makes onboarding faster and more successful.\n<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”What happens if my supply chain requirements change?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Vendor onboarding is not a one-time event. SPS continues to support you and your vendors as your business needs evolve, keeping supplier collaboration strong and consistent.<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”What supply chain metrics can I expect to improve?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Retailers typically see gains in fill rates, order accuracy and shipment timeliness after following a structured onboarding process. Scorecarding and real-time analytics provide insights that allow you to work with vendors on performance improvements.<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Does SPS work with all types of vendors?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Yes. Whether vendors are large or small, experienced with EDI or new to electronic trading, SPS provides clear guidance and support to help every vendor meet your requirements.<\/p>\n [\/dipl_faq_page_schema_item][dipl_faq_page_schema_item faq_question=”Can SPS Commerce help us with our RFP process?” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Book a consultation so we can understand your goals and requirements. Our team can provide the information and materials you need to move quickly through your process.<\/p>\n [\/dipl_faq_page_schema_item][\/dipl_faq_page_schema][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”A roadmap for successful vendor onboarding” _builder_version=”4.27.4″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_align=”center” text_orientation=”center” global_colors_info=”{}”]<\/p>\n Onboarding vendors at scale requires a structured approach. These seven steps form the foundation of success.<\/p>\n [\/et_pb_text][dipl_hotspot hotspot_image=”https:\/\/www.spscommerce.com\/wp-content\/uploads\/2025\/10\/Vendor-onboarding-7step-graphic.jpg” hotspot_image_align=”center” trigger_event=”click” use_plusating_animation=”on” marker_shape=”use_circle” marker_icon_color=”#00AAE5″ marker_icon_font_size=”24px” global_show_speech_bubble=”off” tooltip_background_color=”#ffffff” _builder_version=”4.27.4″ _module_preset=”default” global_tooltip_text_text_color=”#000000″ global_tooltip_text_font_size=”14px” max_width=”640px” module_alignment=”center” custom_css_free_form=”.dipl_hotspot_0_0 .tooltipster-box{|| box-shadow: 5px 5px 10px rgba(0, 0, 0, .6);|| border-radius: 20px !important;||}||.tooltipster-content p{|| font-size:14px;||}||.dipl_marker_wrapper {|| padding: 0px 2px 2px 0px !important;||}||selector {|| overflow: visible;||}” global_colors_info=”{}”][dipl_hotspot_item marker_icon=”||divi||400″ marker_position_top=”18%” marker_position_left=”10%” single_marker_icon_color=”#FA6423″ _builder_version=”4.27.4″ _module_preset=”default” box_shadow_style=”preset2″ global_colors_info=”{}”]<\/p>\n Define your goals:<\/span><\/strong> [\/dipl_hotspot_item][dipl_hotspot_item marker_icon=”||divi||400″ marker_position_top=”0%” single_marker_icon_color=”#0079A5″ _builder_version=”4.27.4″ _module_preset=”default” box_shadow_style=”preset2″ global_colors_info=”{}”]<\/p>\n Segment your suppliers:<\/span><\/strong> [\/dipl_hotspot_item][dipl_hotspot_item marker_icon=”||divi||400″ marker_position_top=”18%” marker_position_left=”90%” single_marker_icon_color=”#9B4B87″ _builder_version=”4.27.4″ _module_preset=”default” box_shadow_style=”preset2″ global_colors_info=”{}”]<\/p>\n Determine fulfillment models:<\/span><\/strong> [\/dipl_hotspot_item][dipl_hotspot_item marker_icon=”||divi||400″ marker_position_top=”64%” marker_position_left=”100%” single_marker_icon_color=”#FF9632″ _builder_version=”4.27.4″ _module_preset=”default” box_shadow_style=”preset2″ global_colors_info=”{}”]<\/p>\n Define information to be shared:<\/span><\/strong> [\/dipl_hotspot_item][dipl_hotspot_item marker_icon=”||divi||400″ marker_position_top=”97%” marker_position_left=”75%” single_marker_icon_color=”#0a7e6c” _builder_version=”4.27.4″ _module_preset=”default” box_shadow_style=”preset2″ global_colors_info=”{}”]<\/p>\n Staff accordingly:<\/span><\/strong> [\/dipl_hotspot_item][dipl_hotspot_item marker_icon=”||divi||400″ marker_position_top=”97%” marker_position_left=”24%” single_marker_icon_color=”#00AAE5″ _builder_version=”4.27.4″ _module_preset=”default” box_shadow_style=”preset2″ global_colors_info=”{}”]<\/p>\n Use a non-exclusive approach:<\/span><\/strong> [\/dipl_hotspot_item][dipl_hotspot_item marker_icon=”||divi||400″ marker_position_top=”66%” marker_position_left=”0%” single_marker_icon_color=”#4f2046″ _builder_version=”4.27.4″ _module_preset=”default” box_shadow_style=”preset2″ global_colors_info=”{}”]<\/p>\n Ongoing change management:<\/span><\/strong> [\/dipl_hotspot_item][\/dipl_hotspot][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Ready to find out how healthy your supply chain is? ” module_class=”monarch-flow” _builder_version=”4.27.4″ background_color=”#F6F6F6″ background_enable_image=”off” background_position=”center_right” custom_padding=”50px||50px||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.4″ use_custom_width=”on” custom_width_px=”1240px” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.spscommerce.com\/wp-content\/uploads\/2025\/04\/health_assesement_ani.gif” alt=”Health Vitals” title_text=”health_assesement_ani” align=”center” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation_tablet=”” text_orientation_phone=”center” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n Take our five-question Health Vitals quiz.[\/et_pb_text][et_pb_button button_url=”\/resources\/health-vitals-assessment\/” button_text=”Get evaluated now” button_alignment=”left” button_alignment_tablet=”left” button_alignment_phone=”center” button_alignment_last_edited=”on|desktop” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Quote” module_class=”monarch-flow” _builder_version=”4.27.4″ use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#004a66 0%|#00aae5 100%” max_width=”1240%” custom_margin=”||||false|false” custom_padding=”0px||||false|false” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.spscommerce.com\/wp-content\/uploads\/2024\/05\/Quotes_full-length.png” alt=”Quote full-length” title_text=”Quotes_full-length” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_text_color=”#ffffff” custom_margin=”||0px||false|false” global_colors_info=”{}”]We engage with our vendor community, seek feedback and prioritize long-term collaboration rather than just compliance. Working with SPS is a win-win situation for us and our vendors that keeps costs down for both parties and maximizes sales opportunities.<\/p>\n Bill Gratke, Senior Vice President, Supply Chain, Planning and Reporting<\/p>\n [\/et_pb_text][et_pb_image src=”https:\/\/www.spscommerce.com\/wp-content\/uploads\/2025\/10\/Logo-LampsPlus-white.svg” title_text=”Logo-LampsPlus-white” _builder_version=”4.27.4″ _module_preset=”default” width=”100px” module_alignment=”left” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”SPS Commerce is the only vendor onboarding ” _builder_version=”4.16″ custom_padding=”30px||30px||false|false” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row module_id=”learn-assortment” _builder_version=”4.16″ max_width=”1240px” use_custom_width=”on” custom_width_px=”1240px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Bullets – Text” _builder_version=”4.27.4″ text_orientation=”center” max_width=”85%” module_alignment=”center” global_colors_info=”{}”]<\/p>\n The SPS Relationship Management solution<\/a> combines consulting, enablement and technology to keep every vendor on track as your business evolves.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ max_width=”950px” module_alignment=”center” custom_padding=”|||3%” use_custom_width=”on” custom_width_px=”950px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb use_icon=”on” font_icon=”R||divi||400″ icon_color=”#00aae5″ icon_placement=”left” _builder_version=”4.27.4″ custom_padding=”||2%|” animation=”off” global_colors_info=”{}”]<\/p>\n Whether vendors use their own EDI system or our full-service option, all data is tested and certified to flow the same way to you.<\/p>\n [\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”R||divi||400″ icon_color=”#00aae5″ icon_placement=”left” _builder_version=”4.27.4″ custom_padding=”||2%|” animation=”off” global_colors_info=”{}”]<\/p>\n Vendors receive clear guidance and dedicated support to meet your requirements from day one.<\/p>\n [\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”R||divi||400″ icon_color=”#00aae5″ icon_placement=”left” _builder_version=”4.27.4″ custom_padding=”||2%|” animation=”off” global_colors_info=”{}”]<\/p>\n You get complete visibility into your orders and invoices, so you can easily manage and optimize your open-to-buy budget.<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row module_id=”learn-assortment” _builder_version=”4.16″ max_width=”1240px” use_custom_width=”on” custom_width_px=”1240px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Bullets – Text” _builder_version=”4.27.4″ text_orientation=”center” max_width=”85%” module_alignment=”center” global_colors_info=”{}”]<\/p>\n With SPS, every vendor, no matter their size or technical expertise, gets a clear and supported path to meet your requirements.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ max_width=”950px” module_alignment=”center” custom_padding=”|||3%” use_custom_width=”on” custom_width_px=”950px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb use_icon=”on” font_icon=”R||divi||400″ icon_color=”#00aae5″ icon_placement=”left” _builder_version=”4.27.4″ custom_padding=”||2%|” animation=”off” global_colors_info=”{}”]<\/p>\n A dedicated consultant who will work with them and make sure they meet your requirements, as well as access to 24\/7\/365 customer support<\/p>\n [\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”R||divi||400″ icon_color=”#00aae5″ icon_placement=”left” _builder_version=”4.27.4″ custom_padding=”||2%|” animation=”off” global_colors_info=”{}”]<\/p>\n Pre-built connections to leading retailers, grocers and distributors, so vendors can meet requirements without extra setup<\/p>\n [\/et_pb_blurb][et_pb_blurb use_icon=”on” font_icon=”R||divi||400″ icon_color=”#00aae5″ icon_placement=”left” _builder_version=”4.27.4″ custom_padding=”||2%|” animation=”off” global_colors_info=”{}”]<\/p>\n The freedom to never deal with changing retailer requirements again, ever. SPS takes care of it all for them, behind the scenes<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Stats” module_class=”monarch-flow” _builder_version=”4.27.4″ background_color=”#F6F6F6″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ max_width=”1240px” custom_padding=”0px|||” use_custom_width=”on” custom_width_px=”1240px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”0px|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Results you can count on: Text” _builder_version=”4.27.4″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ custom_padding=”0px|||” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”5%” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_number_counter title=”dedicated supplier onboarding specialists” number=”200+” percent_sign=”off” admin_label=”Stat” module_class=”monarch-splash-stat” _builder_version=”4.27.4″ number_text_color=”#1f282c” number_font_size=”50″ custom_css_number_counter_title=”font-size: 15px !important;||font-weight: 600 !important;” global_colors_info=”{}”][\/et_pb_number_counter][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_number_counter title=”programs launched to date ” number=”1000+” percent_sign=”off” admin_label=”Stat” module_class=”monarch-splash-stat” _builder_version=”4.27.4″ number_text_color=”#1f282c” number_font_size=”50″ custom_css_number_counter_title=”font-size: 15px !important;||font-weight: 600 !important;” global_colors_info=”{}”][\/et_pb_number_counter][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_number_counter title=”vendor adoption achieved in as little as 60 days” number=”80″ admin_label=”Stat” module_class=”monarch-splash-stat” _builder_version=”4.27.4″ number_text_color=”#1f282c” number_font_size=”50″ custom_css_number_counter_title=”font-size: 15px !important;||font-weight: 600 !important;” global_colors_info=”{}”][\/et_pb_number_counter][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”monarch-flow” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ max_width=”1240px” use_custom_width=”on” custom_width_px=”1240px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Flow Section Text” _builder_version=”4.27.4″ text_orientation=”center” global_colors_info=”{}”]<\/p>\n
Your vendors likely ask themselves: \u201cWhy should I have to change?\u201d<\/em> and \u201cWhat\u2019s in it for my business?\u201d<\/em><\/p>\nConsider this:<\/h2>\n
Your vendors likely ask themselves: \u201cWhy should I have to change?\u201d<\/em> and \u201cWhat\u2019s in it for my business?\u201d<\/em><\/p>\nHere\u2019s what your team can expect:<\/h4>\n
For many retailers, the only way to manage this complexity is with the right partner and a clear plan.<\/h4>\n
Frequently asked questions about vendor onboarding<\/h2>\n
A roadmap for successful vendor onboarding<\/h2>\n
Set clear objectives for onboarding and align them with your organization\u2019s broader business outcomes.<\/p>\n
\nOrganize vendors by factors such as volume, product line, region or season to prioritize onboarding efforts.<\/p>\n
\nIdentify which fulfillment options (including ship-to-DC, drop-ship, cross-dock, import and ship-to-store) will be part of your program.<\/p>\n
\nStandardize the exchange of critical data, including inventory, orders, ship notices and invoices.<\/p>\n
\nAssign dedicated internal resources or engage an onboarding partner to manage communications and support.<\/p>\n
\nProvide vendors with flexibility to use their existing systems or a pre-certified EDI solution.<\/p>\n
\nTrack performance with vendor scorecards and continuously improve collaboration.<\/p>\nWant to see how your onboarding process measures up? <\/h2>\n
SPS Commerce is the only vendor onboarding provider that actively manages your trading partner relationships with you<\/h2>\n
Align every vendor to your requirements<\/h4>\n
Offer your vendors a solution they\u2019ll love<\/h4>\n
Results you can count on<\/h4>\n
Drive higher supplier performance<\/h2>\n