Improve your healthcare operations.

Here’s how to do more with your EDI and supply chain.

Manual processes are the enemy of efficiency.

Are manual processes hurting your healthcare business? The answer is, almost certainly. If you’ve only implemented EDI (electronic data interchange) with some of your vendors or logistics partners, you are missing out on massive opportunities for automation.

Fortunately, when you partner with SPS Commerce’s onboarding experts and use the leading EDI platform,  it’s easier than you think to roll out a standard data format across your entire healthcare vendor community. SPS Commerce already has hundreds (maybe thousands) of Australian healthcare trading partners on its network, so our experience will work for you.

SPS provides automation opportunities for Australian healthcare operations.We’ll help you operationalise EDI in your healthcare business, so you can take advantage of the automation opportunity.

Better onboarding.

We take vendor onboarding extremely seriously at SPS Commerce, and it is a major component of our competitive advantage. Anybody can offer an EDI connection – it takes flair and experience to deliver a fully functioning supplier network, with almost all vendors EDI-connected within 3-months. We’ll do what it takes to get you EDI capable with all your partners, all within record time. With our one-to-many network model, it’s easy to add more vendors, 3PLs or carriers at any time. It’s equally easy to implement more EDI transactions for your existing partners.

Benefits of using solutions from SPS:

Achieve the enlightened state of complete order visibility.

Healthcare is often managed on critical timelines, so it’s imperative to know when products arrive and how soon they can be confidently routed to the final destination. Yet many healthcare organisations can’t pinpoint their shipments precisely because there is no standardised method or automation around the information. SPS automates and standardises all of the supply chain documents (EDI, ASN, etc.) between healthcare organisations and their vendor community, giving them the power to know exactly where their products are at all times.

Healthcare operation providers should connect their supply chain through SPS AustraliaSpeed to market.

Purchase orders are the critical starting point a of EDI in the healthcare sector. By processing orders faster, healthcare providers can optimise Just-In-Time delivery methods without fear of running out of stock or failing to have a crucial piece of equipment for an operation. Faster purchase orders leads to better inventory management and optimal service delivery.

Advance Ship Notice (ASN).

Healthcare sector supply chains need the ASN to better manage inventory, costs, regulated traceability and supplier scorecarding in order to maintain a level playing field. For these reasons, successful healthcare operators are embracing the ASN. Symbion and Healthscope are both long time benefactors of the ASN, which has enabled them to expand grocery operations. The ASN also makes it easy to track everything back to the original source in case of a batch pinpointing requirement.


Imagine having the power to estimate how much of an item will be used at what time and at what location, with a high degree of accuracy – this is the power of analytics for healthcare providers. Our analytics solution collects all of your data (point of use, inventory turn, etc.) and turns out the insights you need to stay on top of inventory and logistics. With SPS Commerce analytics, you can be confident of having the proper tools (and data) to make those decisions.

Why healthcare sector suppliers trust SPS:

Worry-free EDI.

We’ve set up tens of thousands of vendors with EDI, including hundreds of healthcare providers in Australia. Whether you need to set up a few vendors or an entire community of hundreds, our local Australian team of vendor consultants handles all of the mapping, testing, outreach and ongoing compliance throughout the entire lifecycle of the relationship.

We want to see you succeed.

If something goes wrong or if you need help with anything, our customer success team is available 24/7/365. We’ll also proactively reach out to make sure you’re successful. This includes local-language support in APAC, for getting international supply chains online – no matter the language of origin.

Our network is your network.

We have an existing network of 80,000 trading partners that’s yours to explore. If you find another retail/healthcare trading partner, connecting with them is effortless since they’re already connected to the SPS retail network. Once a match is found, SPS validates and ensures the trading partner is qualified and has the correct technology (EDI) and fulfilment capabilities. SPS then facilitates, onboards and tests the vendor within a few days – providing an environment to rapidly onboard new vendors and products.

Contact SPS Commerce Australia and talk to about reference sites.

We want Healthscope’s hospitals not only to offer the best in patient care, but also to implement the most effective supply chain systems to support that patient care.”

– Dougall McBurnie, CIO, Healthscope

Healthscope and SPS teamed up to build and structure a vendor community enablement programme. Together they integrated Healthscope’s business systems, and onboarded nearly 500 indirect suppliers in three months.

Not sure? Trust the experts.

Our dedicated healthcare team understands your unique Australian challenges. We’ll help you make smart technology decisions, so you can cut costs and improve operations.