Reporting & Service

SPS Commerce’s reporting services enhance visibility and accountability by providing insight into your interactions with trading partners. An integral part of SPS’ SaaS EDI offerings, our reporting service offers more complete, accurate and consistent data about your EDI performance than traditional EDI software.

Five types of reports are available:

• Real-time query and search allows you to quickly look up documents just as you would with a web search engine like Google or Yahoo! and view them in a human-readable, paper-like format.
• Real-time event messaging provides you with 24x7 notifications of new documents, messages from trading partners, and any potential errors and resolutions with your customers.
• Operational reports allow you to monitor day-to-day transactions. Using these reports you can verify and retrieve key EDI information, such as an Advance Ship Notice (ASN), with ease.
• Alerts enable you to identify and isolate urgent issues requiring your immediate attention. Users are first notified of an issue via email and then directed to a report that offers additional detail on the situation.
• Business intelligence lets you evaluate the performance of your supply chain and your trading partners, and identify key issues and trends that can lead to significant operational improvement.

SPS’ hosted EDI service eliminates up-front investment in software, hardware, and staffing resources to build and maintain the reporting platform and to generate reports. Our outsourced, SaaS EDI approach minimizes the cost of ownership while helping you and your trading partners achieve your EDI goals.