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SPS Commerce Launches New Trading Partner Intelligence Service

SaaS Solution Leverages Thousands of Pre-Built Integrations to Quickly Source Data and Deliver Key Metrics on Retail Ecosystem Trading Partners

Minneapolis, Minn., Oct 28, 2008 - Leading Software-as-a-Service (SaaS) trading partner integration center provider, SPS Commerce, today unveiled its new Trading Partner Intelligence Service. For more than a decade, SPS Commerce has teamed with tens of thousands of organizations to integrate their business systems and processes with various trading partners. The result is an extensive library of pre-built integrations, data, and relationships, uniquely positioning the company to deliver services to provide insight on order fulfillment performance in the retail supply chain. SPS Commerce's new Trading Partner Intelligence Service uses its Trading Partner Platform to lower the cost of ownership involved in aggregating and analyzing data from multiple sources, including internal applications, retailer Point of Sale (POS) systems, 3PLs, sourcing companies, QA firms, carriers, brokers, and any other trading partners. Users of Trading Partner Intelligence gain critical insight on how to optimize their unique supply chain operations and achieve real bottom-line results. The Trading Partner Intelligence Service is delivered using a SaaS or on-demand delivery model, requiring no software, hardware or IT resources to install or maintain.

“SPS Commerce’s new Trading Partner Intelligence Service will provide key analytical insights into our forecasting and demand planning processes by combining our existing order and shipping data with additional sell-through information from our retailers,” said Rick Nordvold, CFO at Griffin International Companies. “We are a retail-focused company that sources and sells its own products and serves as a manufacturing representative for some of the world’s top suppliers. We are extremely thrilled that SPS can deliver this prescient information to our retail analysts in an accessible and interactive format.”

With this new service, SPS Commerce delivers modules for consumer product goods (CPG) manufacturers and retailers, including:

  • Sell-Thru Intelligence Module enables suppliers to view key sales metrics across any customer, any region/market/store, any product and any time period at any level. Suppliers can use this information to assess and improve how its customers sell its products.
  • Fulfillment Intelligence Module looks at fill rates from warehouse management and sales systems, shipment status data a logistic partner(s)'s systems, and perfect order scorecards from retail trading partners.
  • End-to-End Intelligence Module monitors the entire process and helps suppliers to determine the causes of good and poor performance. It combines sales and fulfillment intelligence with sales planning and forecasts from retail customers, production planning from manufacturing partners, and data from internal financial systems.
  • Perfect Order Intelligence Module provides key performance indicators across all standard perfect order metrics for retailers, including timeliness, completeness, damage-free, and complete documentation.
  • Vendor Performance Intelligence Module delivers more than traditional vendor scorecards with its comprehensive portal that displays key performance data. Retailers give suppliers secure access to select data including daily dashboard metrics representing their scorecards. The service allows vendors to more proactively manage their performance against the retailer's expectations.

The Trading Partner Intelligence Service is available exclusively from SPS Commerce.