Ship to Consumer Service

Sometimes, it is best thave your suppliers ship their product directly your customer without going through a distribution center or store. Many retailers use the ship to consumer model to manage orders from catalogs or web storefronts. However, successful implementation of an "inventory-less" environment creates unique challenges for you and your vendor community. SPS' Ship to Consumer solution improves your control over logistics, branding and customer support.


Drop-Ship

1. Supplier Provides Retailer On-Going Inventory Information

2. Consumer Places Order w/Retailer

3. Retailer Places Low Volume Order w/Supplier

4. Supplier Ships to Consumer

5. Supplier Provides Retailer On-Going Order Information

6. Retailer Provides Consumer On-Going Order Information


The SPS Commerce Ship to Consumer solution provides:

  • Improved Customer Service
    You can fulfill orders faster with an electronically-enabled supply chain. Your customers can even track the status of their order using interactive order status information.
  • Lower Costs
    Less inventory saves you costs across your distribution network.
  • Greater Order Visibility
    Accurate, up-t-date inventory and order status information is provided by SPS.
  • Flexible Billing Options
    Direct customer billing and vendor supplied invoicing are included in SPS hosted service.
  • Feature-Rich Capabilities
    • Consolidator integration
    • Branded logo barcode labels
    • Customized order notification
    • Resend invoice
    • Credit invoice / adjustments
  • Flexibility for Maximum Vendor Compliance
    Our non-exclusive process and multiple options for electronic document exchange ensure rapid vendor compliance.