2016 AGENDA

Agenda

7:00 am - 8:30 am Breakfast

Breakfast and attendee registration available during this time.

8:00 am - 8:30 am MEDIA WALL: Answered: What Keeps Retailers Awake at Night?

Join us as Shivani Khanna Stumpf, Sr. Director, Retail Solutions of SPS Commerce, unveils the winning roadmap driving retail success in a world of growing pressures, limited resources and conflicting priorities as retailers and brands respond to consumer demands.

8:30 am - 8:45 am Welcome

Angela Lisle, Events Director of SPS Commerce welcomes attendees to SPS In:fluence 2016.

8:45 am - 10:15 am KEYNOTE PRESENTATION: Leading in the Digital Retail Revolution

Day 1 Agenda - KEYNOTE PRESENTATION: Leading in the Digital Retail Revolution

Archie Black, Peter Zaballos

Ballroom B

SPS Commerce
10:30 am - 11:00 am MEDIA WALL: “Stairway to Customer Experience Nirvana”, Deploying a Coherent Omnichannel Strategy

Branden Jenkins, General Manager of Global Retail, NetSuite
Exhibit Hall

Retailers have been convinced that quick-fix solutions will give the appearance of an omnichannel business. This strategy rarely works. It’s time to face the facts that customer-facing issues are often back-office ones. The only true path to omnichannel is by going back to basics and building a solid foundation with a single view of customer, order and inventory data. Learn the strategic steps that make up "The Stairway to Customer Experience Nirvana" and how you can apply those strategies to your own business.

11:00 am - 12:00 pm Delivering Exceptional Product Content

Day 1 Agenda - Delivering Exceptional Product Content

Ram Rampalli / Global Head of Content Acquisition, Walmart

    Hennepin Room

    Retailers, grocers and distributors are working closely with their vendors to provide the accurate and consistent product information that today's digital consumers demand. Ram Rampalli, head of content acquisition at Walmart, will discuss the state of product content at Walmart, and describe how they're partnering with vendors to satisfy consumers' insatiable appetite for product details.

    11:00 am - 12:00 pm Where Consumers Meet Your Product

    Day 1 Agenda - Where Consumers Meet Your Product

    Rohit Deep / VP Catalog and Marketplaces, Walmart

      Nicollet Room

      As the place where consumers first see and learn about your product, catalogs are becoming the centerpiece of a digital retail strategy. Join this fireside chat with Rohit Deep, VP of catalog at Walmart, to learn how Walmart is approaching its next-generation catalog systems. Ask questions and get answers about the challenges and opportunities associated with architecting product information for today’s digital-first shopper.

      12:30 pm - 1:00 pm MEDIA WALL: E-Commerce is Shipping!

      Join us as Tim Casey, Senior Vice President of ProShip, Inc., discusses today's e-tailers. While low cost and fast delivery are crucial for e-tailers today, value-added offerings like upfront delivery options and costs, alternate delivery locations, and easy returns is what sets them apart from the competition. The e-commerce companies that are winning are those that are getting goods to customers at the lowest price and in the shortest delivery time, with the best customer experience. Learn how intelligent shipping is driving innovation and growth for today’s e-commerce players.

      1:30 pm - 2:30 pm KEYNOTE PRESENTATION: Optimizing the Consumer Experience

      Day 1 Agenda - KEYNOTE PRESENTATION: Optimizing the Consumer Experience

      Brendan Witcher / Principal Analyst, Forrester Research

        2:30 pm - 3:00 pm MEDIA WALL: Streamlining Fulfillment In the Age of Digital Retail

        Join us as Tom Rau, Sales Operations Manager at SalesPad, discusses the age of digital retail. For more than a decade, SalesPad GP has been solving the woes of distribution and manufacturing companies that use Microsoft Dynamics GP. With expertise in the areas of sales order processing, purchasing, inventory management, workflow and CRM, we know what makes those types of organizations tick. Add in a seamlessly integrated EDI solution that leverages the SPS Commerce network, and you have the complete distribution solution for Microsoft Dynamics GP.

        3:00 pm - 4:00 pm Growth Through Innovation: How Golf Retailing is Changing the Game for Today’s Consumer

        Day 1 Agenda - Growth Through Innovation: How Golf Retailing is Changing the Game for Today’s Consumer

        Randy Peitsch, Harry Arnett

        Ballroom B

        Retailers and suppliers are fundamentally changing how they engage with shoppers – both on-line and in store. In this session, Randy Peitsch, SVP of Operations at PGA Tour Superstore, and Harry Arnett, SVP of Marketing and Category Management at Callaway Golf, will describe how they’re building collaborative merchandising strategies to grow marketshare and mindshare with today’s omnichannel consumer.

        PGA Tour SuperstoreCallaway Golf
        4:00 pm - 4:30 pm MEDIA WALL: Fulfillment Reimagined: Beyond EDI

        Join us as Lisa Sacquitne, Product Manager, SPS Commerce, discusses how Fulfillment is EDI for a new generation of retail. You’ll see your business transactions in a way never thought possible with instant order visibility and actionable insights empowering every member of your supply chain. Join us for a live session with hands-on demonstrations of our first product on the new SPS Commerce Platform.

        4:30 pm - 5:00 pm MEDIA WALL: From Omni-Channel to On-My-Channel (Customer Driven Marketing)

        Join us as Doug Berg, Founder and CEO of MyAlerts, talks about how consumers are tuning out to marketing more than ever online, and yet if you allow them to “tune in” to the products, brands, and categories on your site and let them self-personalize the information they want, you now can drive consumers back to your site 5x to 10x more often and get real-time customer driven demand based on the things they are going to purchase in the future (pre-commerce), not just guessing based on what they’ve bought in the past.

        See how other major companies like Home Depot, Neiman Marcus, World Markets, are capturing millions a day in previously lost revenue, along with getting customer engagement that drives demand planning in ways you could only dream of in the past.

        6:00 pm - 11:00 pm Northfest 2016

        Join us at The Depot for live music, food and drinks and ample opportunities to network. Busses will be provided to get you from the hotel to The Depot.

        Keynotes

        8:45 am - 10:15 am KEYNOTE PRESENTATION: Leading in the Digital Retail Revolution

        Day 1 Keynotes - KEYNOTE PRESENTATION: Leading in the Digital Retail Revolution

        Archie Black, Peter Zaballos

        Ballroom B

        SPS Commerce
        1:30 pm - 2:30 pm KEYNOTE PRESENTATION: Optimizing the Consumer Experience

        Day 1 Keynotes - KEYNOTE PRESENTATION: Optimizing the Consumer Experience

        Brendan Witcher / Principal Analyst, Forrester Research

          Breakout Sessions

          11:00 am - 12:00 pm Delivering Exceptional Product Content

          Day 1 Breakout Sessions - Delivering Exceptional Product Content

          Ram Rampalli / Global Head of Content Acquisition, Walmart

            Retailers, grocers and distributors are working closely with their vendors to provide the accurate and consistent product information that today's digital consumers demand. Ram Rampalli, head of content acquisition at Walmart, will discuss the state of product content at Walmart, and describe how they're partnering with vendors to satisfy consumers' insatiable appetite for product details.

            11:00 am - 12:00 pm Where Consumers Meet Your Product

            Day 1 Breakout Sessions - Where Consumers Meet Your Product

            Rohit Deep / VP Catalog and Marketplaces, Walmart

              Nicollet Room

              As the place where consumers first see and learn about your product, catalogs are becoming the centerpiece of a digital retail strategy. Join this fireside chat with Rohit Deep, VP of catalog at Walmart, to learn how Walmart is approaching its next-generation catalog systems. Ask questions and get answers about the challenges and opportunities associated with architecting product information for today’s digital-first shopper.

              3:00 pm - 4:00 pm Growth Through Innovation: How Golf Retailing is Changing the Game for Today’s Consumer

              Day 1 Breakout Sessions - Growth Through Innovation: How Golf Retailing is Changing the Game for Today’s Consumer

              Randy Peitsch, Harry Arnett

              Ballroom B

              Retailers and suppliers are fundamentally changing how they engage with shoppers – both on-line and in store. In this session, Randy Peitsch, SVP of Operations at PGA Tour Superstore, and Harry Arnett, SVP of Marketing and Category Management at Callaway Golf, will describe how they’re building collaborative merchandising strategies to grow marketshare and mindshare with today’s omnichannel consumer.

              PGA Tour SuperstoreCallaway Golf

              Media Wall

              8:00 am - 8:30 am MEDIA WALL: Answered: What Keeps Retailers Awake at Night?

              Join us as Shivani Khanna Stumpf, Sr. Director, Retail Solutions of SPS Commerce, unveils the winning roadmap driving retail success in a world of growing pressures, limited resources and conflicting priorities as retailers and brands respond to consumer demands.

              10:30 am - 11:00 am MEDIA WALL: “Stairway to Customer Experience Nirvana”, Deploying a Coherent Omnichannel Strategy

              Branden Jenkins, General Manager of Global Retail, NetSuite
              Exhibit Hall

              Retailers have been convinced that quick-fix solutions will give the appearance of an omnichannel business. This strategy rarely works. It’s time to face the facts that customer-facing issues are often back-office ones. The only true path to omnichannel is by going back to basics and building a solid foundation with a single view of customer, order and inventory data. Learn the strategic steps that make up "The Stairway to Customer Experience Nirvana" and how you can apply those strategies to your own business.

              12:30 pm - 1:00 pm MEDIA WALL: E-Commerce is Shipping!

              Join us as Tim Casey, Senior Vice President of ProShip, Inc., discusses today's e-tailers. While low cost and fast delivery are crucial for e-tailers today, value-added offerings like upfront delivery options and costs, alternate delivery locations, and easy returns is what sets them apart from the competition. The e-commerce companies that are winning are those that are getting goods to customers at the lowest price and in the shortest delivery time, with the best customer experience. Learn how intelligent shipping is driving innovation and growth for today’s e-commerce players.

              2:30 pm - 3:00 pm MEDIA WALL: Streamlining Fulfillment In the Age of Digital Retail

              Join us as Tom Rau, Sales Operations Manager at SalesPad, discusses the age of digital retail. For more than a decade, SalesPad GP has been solving the woes of distribution and manufacturing companies that use Microsoft Dynamics GP. With expertise in the areas of sales order processing, purchasing, inventory management, workflow and CRM, we know what makes those types of organizations tick. Add in a seamlessly integrated EDI solution that leverages the SPS Commerce network, and you have the complete distribution solution for Microsoft Dynamics GP.

              4:00 pm - 4:30 pm MEDIA WALL: Fulfillment Reimagined: Beyond EDI

              Join us as Lisa Sacquitne, Product Manager, SPS Commerce, discusses how Fulfillment is EDI for a new generation of retail. You’ll see your business transactions in a way never thought possible with instant order visibility and actionable insights empowering every member of your supply chain. Join us for a live session with hands-on demonstrations of our first product on the new SPS Commerce Platform.

              4:30 pm - 5:00 pm MEDIA WALL: From Omni-Channel to On-My-Channel (Customer Driven Marketing)

              Join us as Doug Berg, Founder and CEO of MyAlerts, talks about how consumers are tuning out to marketing more than ever online, and yet if you allow them to “tune in” to the products, brands, and categories on your site and let them self-personalize the information they want, you now can drive consumers back to your site 5x to 10x more often and get real-time customer driven demand based on the things they are going to purchase in the future (pre-commerce), not just guessing based on what they’ve bought in the past.

              See how other major companies like Home Depot, Neiman Marcus, World Markets, are capturing millions a day in previously lost revenue, along with getting customer engagement that drives demand planning in ways you could only dream of in the past.

              Agenda

              8:00 am - 8:30 am MEDIA WALL: Harnessing the Power of EDI through Advanced Analytics

              Join us as Ramesh Sivakaminathan, Vice President of Practice and Innovation at Bristlecone, discusses how EDI transactions have become pervasive due to large-scale adoption by medium and large Retailers. Today, their primary use is for transactional activities and financial reconciliation. EDI data is a goldmine for Manufacturers to get visibility into the last mile of their supply chains. This data is an immense tool to understand and predict true demand and market dynamics. Learn how the power of advanced analytics can be brought to EDI data to sense-and-respond to changing market needs.

              8:30 am - 9:30 am KEYNOTE: High-Tech, High-Touch Retailing

              Day 2 Agenda - KEYNOTE: High-Tech, High-Touch Retailing

              George Zimmer / Founder and CEO of Generation Tux and zTailors

                9:30 am - 10:00 am MEDIA WALL: Right Touch, Relevant Position, Real Picture: CloudERP + RFID

                Join us as Chad Tripp, Sr. Manager RFID and IoT at AscentERP, discusses how the basis for great customer experience is inventory visibility; having the right product at the right place at the right time for the sale. Chad will share insight into how his company's product, AscentERP, leverages RFID infrastructure to help achieve the right touch, to ensure goods are in their relevant position, and to give operations a more complete and real picture of value flow through the supply chain.

                10:00 am - 11:00 am Merchandising Makeover

                Day 2 Agenda - Merchandising Makeover

                Beth Frissora, Michelle Wang

                Hennepin Room

                See and hear how brand engagement and retail merchandising collaboration created dramatic sell-through category performance. Beth Frissora, senior director of planning at Kate Spade, and Michelle Wang, vice president of planning at Macy’s, discuss how they used data to drive merchandising performance and blow through sales expectations.

                Kate Spade
                10:00 am - 11:00 am Growing Stronger, Faster

                Day 2 Agenda - Growing Stronger, Faster

                Matt Zanone, Caitlin White

                Nicollet Room

                In today's evolving digital retail marketplace, business transformation is a key component to driving growth. VP of Merchandising Matt Zanone of Puritan’s Pride explains how this former vitamin retailer transformed its business and expanded into a leading provider of whole family health, relying on aggressive, targeted category expansion to redefine and rejuvenate its competitive position.

                Puritan's Pride
                11:00 am - 12:00 pm Capture Loyalty in a Crowd

                Day 2 Agenda - Capture Loyalty in a Crowd

                Marc Kermisch, Ashley Girard, Tom Flierl

                Hennepin Room

                What does it take to transform an iconic brand in today's digital retail market? Ashley Girard, Sr. Director, Global Marketing & E-Commerce at K Swiss, and Marc Kermisch, vice president and CIO at Red Wing Shoes, will describe how they reinvigorated their companies' brands to capture market share in exciting, untapped segments while keeping current customers happy.

                Red Wing ShoesK-SwissHanson Dodge Creative
                11:00 am - 12:00 pm The Reinvention of a Retailer

                Day 2 Agenda - The Reinvention of a Retailer

                Derek Panfil / SVP Merchandising / Pet Supplies Plus

                  Nicollet Room

                  Pet Supplies Plus outlined an ambitious set of plans to become a digital retail leader. In this session, Derek Panfil, senior vice president of merchandising, provides an update on how far the company has come on its journey to becoming the agile, responsive retailer its demanding customers expect.

                  12:15 pm - 1:00 pm MEDIA WALL: Digital Retail

                  Join us as Mark Fodor, Vice President, Digital Commerce & Customer Experience at
                  Capgemini discusses how emerging digital technologies are disrupting the retail and consumer landscape in a big way. To remain competitive, companies need to embrace digital to offer an inclusive and seamless customer experience across stores and digital channels. This session will take a look at the how leading retailers are embracing digital technologies, innovative offerings, in-store engagement and best practices to offer a seamless customer experience.

                  Moderator: Paul Demery, Managing Editor, Internet Retailer and Ivan Anheluk, Product Manager, SPS Commerce

                  1:15 pm - 2:15 pm KEYNOTE: Inspiring Trust With Your Team and Your Customers

                  Day 2 Agenda - KEYNOTE: Inspiring Trust With Your Team and Your Customers

                  Simon Sinek / Author and Optimist

                    2:15 pm - 2:45 pm MEDIA WALL: Empowering Retail Collaboration

                    Join us as Mike Evans, Director of Customer Engagement, SPS Commerce talks about how in the increasingly complex retail environment, access to timely and relevant insight is key to the success of your business. The SPS Commerce analytics solutions enable retailers and suppliers to proactively collaborate by focusing on industry leading best practices. This allows them to uncover trends before they occur to make profitable, fact-based decisions.

                    2:45 pm - 3:45 pm Any Time, Anywhere Fulfillment

                    Day 2 Agenda - Any Time, Anywhere Fulfillment

                    Jeff Cashman, Eric Kauss

                    Hennepin Room

                    Today’s demanding shoppers have raised the bar on order fulfillment, forcing retailers and brands to make decisions about how to fulfill orders in split seconds. Jeff Cashman, senior vice president at Manhattan Associates, and Eric Kauss, president at Sportsman’s Supply, will describe how to achieve any time, anywhere fulfillment to consumers by getting real-time inventory visibility across your supply chain.

                    Manhattan AssociatesSportsman’s Supply/SSI Sports
                    2:45 pm - 3:45 pm Keeping Talent On Tap

                    Day 2 Agenda - Keeping Talent On Tap

                    Mynul Khan, Rob Biederman

                    Nicollet Room

                    On-demand talent providers offer instant access to strategic experts and hourly workers alike - to power the change and adaptation so necessary in today's evolving retail market. Rob Biederman, co-CEO of Hourly Nerd, and Mynul Khan, founder and CEO of Field Nation, demonstrate how human capital marketplaces can provide performance, scale and competitive advantage.

                    FieldnationHourlyNerd

                    Keynotes

                    8:30 am - 9:30 am KEYNOTE: High-Tech, High-Touch Retailing

                    Day 2 Keynotes - KEYNOTE: High-Tech, High-Touch Retailing

                    George Zimmer / Founder and CEO of Generation Tux and zTailors

                      1:15 pm - 2:15 pm KEYNOTE: Inspiring Trust With Your Team and Your Customers

                      Day 2 Keynotes - KEYNOTE: Inspiring Trust With Your Team and Your Customers

                      Simon Sinek / Author and Optimist

                        Simon Sinek, Author and Optimist

                        Breakout Sessions

                        10:00 am - 11:00 am Merchandising Makeover

                        Day 2 Breakout Sessions - Merchandising Makeover

                        Beth Frissora, Michelle Wang

                        Hennepin Room

                        See and hear how brand engagement and retail merchandising collaboration created dramatic sell-through category performance. Beth Frissora, senior director of planning at Kate Spade, and Michelle Wang, vice president of planning at Macy’s, discuss how they used data to drive merchandising performance and blow through sales expectations.

                        Kate Spade
                        10:00 am - 11:00 am Growing Stronger, Faster

                        Day 2 Breakout Sessions - Growing Stronger, Faster

                        Matt Zanone, Caitlin White

                        Nicollet Room

                        In today's evolving digital retail marketplace, business transformation is a key component to driving growth. VP of Merchandising Matt Zanone of Puritan’s Pride explains how this former vitamin retailer transformed its business and expanded into a leading provider of whole family health, relying on aggressive, targeted category expansion to redefine and rejuvenate its competitive position.

                        Puritan's Pride
                        11:00 am - 12:00 pm Capture Loyalty in a Crowd

                        Day 2 Breakout Sessions - Capture Loyalty in a Crowd

                        Marc Kermisch, Ashley Girard, Tom Flierl

                        Hennepin Room

                        What does it take to transform an iconic brand in today's digital retail market? Ashley Girard, Sr. Director, Global Marketing & E-Commerce at K Swiss, and Marc Kermisch, vice president and CIO at Red Wing Shoes, will describe how they reinvigorated their companies' brands to capture market share in exciting, untapped segments while keeping current customers happy.

                        Red Wing ShoesK-SwissHanson Dodge Creative
                        11:00 am - 12:00 pm The Reinvention of a Retailer

                        Day 2 Breakout Sessions - The Reinvention of a Retailer

                        Derek Panfil / SVP Merchandising / Pet Supplies Plus

                          Nicollet Room

                          Pet Supplies Plus outlined an ambitious set of plans to become a digital retail leader. In this session, Derek Panfil, senior vice president of merchandising, provides an update on how far the company has come on its journey to becoming the agile, responsive retailer its demanding customers expect.

                          2:45 pm - 3:45 pm Any Time, Anywhere Fulfillment

                          Day 2 Breakout Sessions - Any Time, Anywhere Fulfillment

                          Jeff Cashman, Eric Kauss

                          Hennepin Room

                          Today’s demanding shoppers have raised the bar on order fulfillment, forcing retailers and brands to make decisions about how to fulfill orders in split seconds. Jeff Cashman, senior vice president at Manhattan Associates, and Eric Kauss, president at Sportsman’s Supply, will describe how to achieve any time, anywhere fulfillment to consumers by getting real-time inventory visibility across your supply chain.

                          Manhattan AssociatesSportsman’s Supply/SSI Sports
                          2:45 pm - 3:45 pm Keeping Talent On Tap

                          Day 2 Breakout Sessions - Keeping Talent On Tap

                          Mynul Khan, Rob Biederman

                          Nicollet Room

                          On-demand talent providers offer instant access to strategic experts and hourly workers alike - to power the change and adaptation so necessary in today's evolving retail market. Rob Biederman, co-CEO of Hourly Nerd, and Mynul Khan, founder and CEO of Field Nation, demonstrate how human capital marketplaces can provide performance, scale and competitive advantage.

                          FieldnationHourlyNerd

                          Media Wall

                          8:00 am - 8:30 am MEDIA WALL: Harnessing the Power of EDI through Advanced Analytics

                          Join us as Ramesh Sivakaminathan, Vice President of Practice and Innovation at Bristlecone, discusses how EDI transactions have become pervasive due to large-scale adoption by medium and large Retailers. Today, their primary use is for transactional activities and financial reconciliation. EDI data is a goldmine for Manufacturers to get visibility into the last mile of their supply chains. This data is an immense tool to understand and predict true demand and market dynamics. Learn how the power of advanced analytics can be brought to EDI data to sense-and-respond to changing market needs.

                          9:30 am - 10:00 am MEDIA WALL: Right Touch, Relevant Position, Real Picture: CloudERP + RFID

                          Join us as Chad Tripp, Sr. Manager RFID and IoT at AscentERP, discusses how the basis for great customer experience is inventory visibility; having the right product at the right place at the right time for the sale. Chad will share insight into how his company's product, AscentERP, leverages RFID infrastructure to help achieve the right touch, to ensure goods are in their relevant position, and to give operations a more complete and real picture of value flow through the supply chain.

                          2:15 pm - 2:45 pm MEDIA WALL: Empowering Retail Collaboration

                          Join us as Mike Evans, Director of Customer Engagement, SPS Commerce talks about how in the increasingly complex retail environment, access to timely and relevant insight is key to the success of your business. The SPS Commerce analytics solutions enable retailers and suppliers to proactively collaborate by focusing on industry leading best practices. This allows them to uncover trends before they occur to make profitable, fact-based decisions.

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                          Event Details

                          May 1-3, 2017
                          Minneapolis Convention Center
                          1301 2nd Ave S.
                          Minneapolis, MN 55403

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