2017 AGENDA

Agenda

1:00 pm - 4:30 pm Analytics User Group

The point-of-sale Analytics User Group is a three-hour session focused on helping suppliers achieve significant business results with SPS Analytics. During this complimentary forum, you’ll learn best practices from industry experts and customers on how to gain visibility across all channels, especially online and direct-to-consumer product performance, and hear the latest trends to compete in today’s rapidly changing retail landscape. This is an open session for all attendees.

*Note: To participate in the pre-day meetups, please either opt-in as part of the registration process, go back and modify your registration, or call your customer service representative.

1:00 pm - 2:30 pm Customer Success Workshop 1

Enhance efficiencies in your supply chain by leveraging your trading partner relationships to streamline communication efforts, increase visibility and eliminate redundancy. In this working session, led by a team of SPS customer success strategists, we’ll review real-world examples to:
• Automate common order management models and their associated documents
• Invest in resources to operationalize change management
• Capitalize on supplier expertise to fulfill regulatory compliance objectives
• Extend EDI investments by introducing next generation documents to support expanded supply chain optimization

Time will be allocated to also discuss your personal business and technical challenges.

*Note: To participate in the pre-day meetups, please either opt-in as part of the registration process, go back and modify your registration, or call your customer service representative.

2:30 pm - 4:30 pm Commerce Partner Kickoff

The SPS Commerce Partner Community is essential to the success and growth of all our channel partners. Please join us before SPS Commerce In:fluence 2017 begins to hear from SPS leadership, key partners and industry thought leaders as they discuss the challenges and opportunities in the coming year and beyond.

3:00 pm - 4:30 pm Customer Success Workshop 2

Optimize your trading partner relationships by leveraging established best practices and engagement techniques. In this working session, led by the SPS customer success management team, we’ll highlight strategies you can immediately implement to drive increased business partnerships. Audience participation is encouraged to help drive the conversation forward.

*Note: To participate in the pre-day meetups, please either opt-in as part of the registration process, go back and modify your registration, or call your customer service representative.

Agenda

7:00 am - 8:30 am Breakfast, Exhibit Hall Open

Breakfast sponsored by Christopher Morgan.

8:30 am - 8:45 am Welcome

Angela Lisle, Events Director of SPS Commerce welcomes attendees to SPS In:fluence 2017.

8:45 am - 10:00 am KEYNOTE: Omnichannel Retailing: The Only Way To Win

Day 2 Agenda - KEYNOTE: Omnichannel Retailing: The Only Way To Win

Archie Black, Pete Zaballos

Archie Black, CEO of SPS Commerce, will share the facts about the state of retailing in an Omnichannel world and the real keys to success for retailers, suppliers and their partners in 2017 and beyond. Retailers and suppliers are in a busy trying to find the best way to win in a consumer-driven omnichannel world. Pete Zaballos, CMO, will break it down and demonstrate how Orchestrated Retailing will drive success in the future.

SPS Commerce
11:00 am - 12:00 pm Today’s Retail - The Ultimate Team Sport

Day 2 Agenda - Today’s Retail - The Ultimate Team Sport

Daniel Duty, Nick Konat

Workplace collaboration is becoming more crucial within your own business and with its partners. Learn how to create a thriving environment where collaboration drives inspiration and success.

Conlego ConsultingPetco
11:00 am - 12:00 pm Merchandising - More Important Than Ever In Today's Retail

Day 2 Agenda - Merchandising - More Important Than Ever In Today's Retail

Annette Miller / SVP, CMO / Regis Corporation

    Ninety percent of retail sales occur in and through brick and mortar stores, yet so much focus continues to be placed on the growth of Amazon and e-commerce. Successful retailers know the importance of effective in-store merchandising. In today’s retailing, “in store” now often means extending the store experience to an online channel of the consumer’s choice. It is vital that every sale must begin and end with successful merchandising. Hear from one of the most accomplished retail merchandisers as she shares her insights into the role merchandising plays now and how it will change in the coming years.

    2:00 pm - 3:00 pm KEYNOTE: Omnichannel From The Inside Out

    Day 2 Agenda - KEYNOTE: Omnichannel From The Inside Out

    Jim Frome / EVP, COO / SPS Commerce

      The retail industry is being forced to abandon the dual-channel mindset to win the hearts and loyalty of the consumer. To do omnichannel well requires that retailers and suppliers rethink their own internal structures in the spirit of integration and collaboration before they can effectively deliver an effective omnichannel strategy. Hear from Jim Frome and two omnichannel pros who have torn down the internal walls to do integrated omnichannel right.

      3:00 pm - 4:00 pm Are We Entering A New Age of Distribution?

      Day 2 Agenda - Are We Entering A New Age of Distribution?

      Dennis McTighe / VP, Electronic Sales / O’Rourke Sales Company

        Distributors are breaking new and important ground in unified retail by having to think and behave like retailers - driving growth with their products in online marketplaces while powering brick-and-mortar retailers. Find out how low profile distributors are becoming new powerhouses of retailing.

        3:00 pm - 4:00 pm Orchestrating Growth Across All Your Channels

        Day 2 Agenda - Orchestrating Growth Across All Your Channels

        Bill Gibson / CEO / Deposco

          Almost overnight stores and ecommerce blended into a single retail experience, and the complexity of serving the customer exploded – single channel strategies are no longer relevant, or effective. Learn how retailers are orchestrating customer delight and loyalty across all their channels.

          6:00 pm - 11:00 pm Northfest 2017 Presented by Oracle+NetSuite

          A networking event like no other, Northfest shatters expectations and sets the stage for insightful conversations and camaraderie. It will immerse you in an environment of interactive artwork from local artists and a private performance by the band Saint Motel.

          Location: The Machine Shop, 300 2nd Street SE, Minneapolis, MN 55414

          Agenda

          7:00 am - 9:00 am Breakfast, Exhibit Hall Open

          Breakfast sponsored by Tribridge.

          9:00 am - 10:00 am KEYNOTE: Hot or Not: What Really Matters to Win Today's Retail Consumer

          Day 3 Agenda - KEYNOTE: Hot or Not: What Really Matters to Win Today's Retail Consumer

          Brendan Witcher / Principal Analyst / Forrester

            Today, the basic fundamentals of retailing are more complex and have never mattered as much as they do now. Join guest speaker Brendan Witcher, principal analyst at Forrester Research, as he discusses the current state of retail and what trends you should focus on and those you should shy away from, to generate better experiences that win consumers.

            10:30 am - 11:30 am The Science of Retail Success in the Age of Instant Gratification

            Day 3 Agenda - The Science of Retail Success in the Age of Instant Gratification

            Stephen Chase, Dan Coll, David Keevill

            A fundamental shift in consumer spending has taken place, and as a result, retailers and logistics providers are quickly adapting to provide faster fulfillment services, differentiated product offerings and better overall brand experiences. Learn more about how leading brands like Brookstone and advanced logistics providers like FedEx Supply Chain and StarTrack deliver success retail success in the age of instant gratification.

            BrookstoneFedEx Supply ChainStarTrack
            10:30 am - 11:30 am How to Be Successful in Today's Digitally Influenced Retailing Era

            Day 3 Agenda - How to Be Successful in Today's Digitally Influenced Retailing Era

            Michelle Wang-Davidson / Group VP, Omni DMM Housewares / Macy's

              Ten years ago retailing was about how to build a great product experience together with a brand partner, and make money at it. Today, it's not so simple. No matter how we build a great product experience together, if we're not careful about how we together manage distribution with our brand partners, we all lose. The right online pricing and distribution can spell success or a fast race to the bottom. Learn how retailers today are creating success through merchandising, pricing, and distribution strategy.

              11:30 am - 12:30 pm Long Live the Store: How Digital Retail is Reinventing the Way Consumers Shop

              Day 3 Agenda - Long Live the Store: How Digital Retail is Reinventing the Way Consumers Shop

              Sage Kuttler, Derek Panfil

              E-commerce is growing; however on-line has not taken over brick and mortar business. In today’s retail environment you have to be able to meet the growth needs of e-commerce and the challenges of successfully managing inventory at store level. Learn how innovative retailers today are handling both these dynamics by offering endless aisle within the ecommerce platform, while focusing on lifecycle efficiencies, SKU rationalizations and proper assortments at retail.

              Callaway GolfPet Supplies Plus
              11:30 am - 12:30 pm Online Marketplaces – The Next Retail Storefront of Growth

              Day 3 Agenda - Online Marketplaces – The Next Retail Storefront of Growth

              Brandon Levey, Cole Rosen

              Online Marketplaces are creating growth opportunities for retailers while adding complexity to channel management. Learn how leaders in marketplaces and cloud order management are enabling retailer growth and profit.

              Stitch LabsIntegrated Supplements
              2:00 pm - 3:00 pm Building and Managing Trust in Any Environment

              Day 3 Agenda - Building and Managing Trust in Any Environment

              Chris Hadfield /

                Managing performance and risk in an unforgiving environment is the nature of retail today. Colonel Chris Hadfield has mastered this skill through his experience as the Commander of the International Space Station as well as commanding NASA's operation in Russia. During his keynote address, Col. Hadfield will share lessons he's learned – in space and on Earth – on the necessity for both preparation and reaction to change and how his experiences can prepare you to embrace retail transformation.

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                Event Details

                May 1-3, 2018
                Minneapolis Convention Center
                1301 2nd Ave S.
                Minneapolis, MN 55403

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