Case study:

Branded Custom Sportswear, Inc. advances its order fulfillment with SPS Commerce

BCSBranded Custom Sportswear, Inc. (BCS) was among the first SPS Commerce customers to migrate to the new fulfillment solution in the spring of 2016. The reimagined solution puts meeting digital consumer expectations at the core of its offering, enabling clear communication through order completion.

SPS Commerce Fulfillment integrates with BCS’s existing ERP system to eliminate the need for manual steps and facilitates the sharing of critical order, shipping and invoicing information with the company’s retail trading partners. The solution’s new dashboard offers the BCS customer service staff detailed insight on order statuses by differentiating those orders that are processing efficiently and those that require immediate attention.

The new SPS Fulfillment solution empowers BCS to efficiently manage its orders to meet the needs of today’s shoppers while providing the highest level of customer service.

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BCSBranded Custom Sportswear, Inc. (BCS) was among the first SPS Commerce customers to migrate to the new fulfillment solution in the spring of 2016. The reimagined solution puts meeting digital consumer expectations at the core of its offering, enabling clear communication through order completion.

SPS Commerce Fulfillment integrates with BCS’s existing ERP system to eliminate the need for manual steps and facilitates the sharing of critical order, shipping and invoicing information with the company’s retail trading partners. The solution’s new dashboard offers the BCS customer service staff detailed insight on order statuses by differentiating those orders that are processing efficiently and those that require immediate attention.

The new SPS Fulfillment solution empowers BCS to efficiently manage its orders to meet the needs of today’s shoppers while providing the highest level of customer service.

DOWNLOAD THE CASE STUDY

Suppliers

SUPPLIERS

Services: Fulfillment

Industry: Apparel

Trading Partners: Academy Sports, Hibbett, Dick’s Sporting Goods, Scheels, Footlocker and many more.

Suppliers

SUPPLIERS

Services: Fulfillment

Industry: Apparel

Trading Partners: Academy Sports, Hibbett, Dick’s Sporting Goods, Scheels, Footlocker and many more.