Case Studies

WMH Tool Group

WMH Tool Group, a subsidiary of Walter Meier Holding AG and a leading manufacturer of tools, woodworking and metal processing products, has recently implemented SPS software-as-a-service offering for its EDI needs, replacing its former internal EDI software solution.

The hosted EDI services implementation is underway, and will include integration with WMHs SAP R/3 system. SPS hosted service is enabling WMH Tool Group to continue processing its transactions electronically with more than 40 retail customers including Do It Best, Grainger, Home Depot, Lowe's, Sears and Wal-Mart, without the costs and vulnerability of an internally-managed system.

Like most of SPS customers, WMH considered the following questions when making its decision to outsource its EDI:

• Is maintaining an internal EDI application and operations core to our business?
• Is our existing EDI implementation reliable for 24/7 commerce?
• Is it more economical to have an in-house EDI application or hosted service?

With a software-as-a-service model, EDI becomes simpler, more cost effective and most importantly enables organizations to focus more attention on their core business not EDI.

Like thousands of others, WMH discovered that the growing resource demands of an internal EDI application made hosted EDI a better alternative.

"EDI is the lifeblood of WMH Tool Group. As with all IT departments, WMH faced the challenges of an internal system in constant need of maintenance and upgrades, and periodic infrastructure and staffing strains. We decided that WMH was too reliant on internal resources for such a critical application. By replacing our internal EDI software with SPS hosted solution, WMH eliminated our dependency on internal resources and is leveraging the best EDI professionals and technology on the market. Our EDI couldnt be in better hands."

- Rich Dase, Director of IT, WMH Tool Group

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