Case Studies

Join the largest trading community in the retail industry with
more than 40,000 customers in 40 countries.

Anna's Linens

A specialty retailer of home textiles and décor


Challenge:

Anna's Linens wanted a POS data system that buyers and vendors could both view simultaneously - without expecting vendors to have an internal solution to access and read the data. Their goal was to have buyers’ discussions focus on fruitful topics such as evaluating supply chain and store-level sales trends, inventory levels and product promotions.

Solution:

Trading Partner Intelligence - Shared View and Vendor EDI Testing & Certification

Case Study

Emerge Technologies

A leading manufacturer of retractable consumer electronic accessories
and peripherals


Challenge:

Emerge is a hugely successful startup, growing and attracting new retailer customers with increasingly larger orders. The company would go to a retailer’s supplier portal to retrieve purchase orders and submit invoices according to that customer’s EDI specifications, but this process was too time-consuming for a growing business. Emerge then signed onto SPS Commerce and its integrated EDI solution for NetSuite. The time required for handling 200 orders, with several EDI documents for each order, has dropped from about 20 hours to just five minutes.

Solution:

On-demand EDI for NetSuite

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Callaway

A high performance golf equipment manufacturer


Challenge:

Callaway Golf had accelerated its growth through several initiatives in recent years, including bringing several components of its apparel product line in-house. In 2009, Callaway sought a new EDI partner that would work collaboratively with them to support the increasing global demand for Callaway’s products

Solution:

On-demand EDI for SAP

Case Study

Balance Bar

Supplier of energy bars


Challenge:

Balance Bar was part of Kraft Foods until November 2009 when it was acquired by a private equity firm. With the transfer of ownership, the company needed to rapidly transform its supply chain to accept, fulfill and invoice orders directly from grocery and retail customers by May 2010. Balance Bar needed to quickly find an EDI solution to connect with approximately 70 trading partners and integrate with its Microsoft Dynamics NAV solution in a very short period of time.

Solution:

On-demand EDI for MS Dynamics NAV

Case Study

Otis McAllister

A leader in the worldwide trade of food products


Challenge:

As a distributor, Otis McAllister must provide additional value to our customers and be extremely efficient in our operations to sustain its margins. Leveraging leading technology is one of the best ways the company has found to achieve these goals and thrive in any economy.

Solution:

EDI Service for Microsoft Dynamics NAV

Case Study



Nextsport

A manufacturer of innovative and engaging product for kids and kids at heart


Challenge:

To support its growing number of retail customers, Nextsport needed an EDI partner to perform all EDI operations on its behalf and integrate with its NetSuite ERP system and their 3PL provider, Logistic Edge. In late 2010, Nextsport looked to SPS Commerce to help them to more easily manage and monitor their inventory through the use of SPS’ Trading Partner Intelligence (TPI) Service.

Solution:

EDI Service for NetSuite and Trading Partner Intelligence

Case Study

Lamps Plus

a multi-channel retailer of specialty lamping and lighting products


Challenge:

In this case study by Internet Retailer, Lamps Plus’ CFO discusses how they’ve worked with SPS Commerce to connect with their vendors via EDI for improved collaboration, grown their EDI program to add drop ship and other fullfilment models, and are using Trading Partner Intelligence to monitor vendor performance

Solution:

Vendor Enablement, EDI Services and Trading Partner Intelligence

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Pell Industrial

Supplier of private label hand tools


Challenge:

Pell Industrial is using SPS' Trading Partner Intelligence service to transform complex EDI 852 and other point of sale (POS) data to improve the accuracy of its forecasting by more than 100% and adopt a proactive sales approach. Pell’s executives and sales staff access a dashboard that includes an executive view of retail sales, timely forecast analyses, trend reports and drillable weekly sales reports.

Solution:

Trading Partner Intelligence, EDI for QuickBooks and Scan and Pack

Case Study

Dual Electronics

Manufacturer of consumer electronics products


Challenge:

Dual Electronics Corporation is an international company headquartered in Heathrow, Florida with distribution centers in Nevada and Illinois. A subsidiary of Namsung Corporation located in South Korea, Dual manufactures consumer electronics including mobile, marine and home audio and video products that are sold in AutoZone, Best Buy, The Pep Boys, Target and Wal-Mart, among others.

Solution:

On-demand EDI for MS Dynamics GP

Case Study

HDW Inc.

Wholesale distributor of hardware and building material products


Challenge:

HDW Inc. is an employee-owned wholesale distributor of hardware and building material products. The company services over 1,500 retailers across the southern United States. Its corporate headquarters are located in Shreveport, Louisiana with distribution centers in Louisiana and Mississippi.

Solution:

On-demand EDI Service

Case Study

NEXT Proteins, Inc.

Maker of protein powders, drinks and bars


Challenge:

Used by NBC's The Biggest Loser program, NEXT Proteins, Inc.'s products are sold at grocery and retail stores nationwide, including Fred Meyer, H-E-B, Kroger, Publix Super Markets, Rite Aid Pharmacy, SUPERVALU and Vitamin Shoppe. SPSCommerce.net is at the center of NEXT Protein's order fulfillment cycle, sending and receiving EDI transactions to trigger operations and update their Sage MAS 90 system with 20 trading partners, including their third party logistics provider (3PL).

Solution:

On-demand EDI for Sage MAS 90

Case Study

Roxbury Technology

Green manufacturer of recycled print cartridges


Challenge:

When Roxbury decided to automate its shipping processes to improve accuracy and eliminate manual data entry, it called a supply chain company it could trust, SPS Commerce. Roxbury has used SPS’ web-based EDI Service with its Peachtree system since 2008, and in 2010 selected its Scan and Pack Service. In less than a month, their warehouse staff were using it daily to easily produce Advance Ship Notices (ASNs) and streamlining the shipping process for their retail customers including OfficeMax and Staples.

Solution:

Integrated EDI Service, Scan and Pack Service

Case Study

LECO Corporation

Supplier of high-end instrumentation and consumables


Challenge:

LECO Corporation wanted to make it easier for customers to do business with them by placing their smaller orders online. LECO selected SPS Commerce’s Online Ordering Service since it provided a personalized online catalog for LECO's metallographic customers and was easy to update. The SPS service also offered proven integration with Oracle to eliminate data entry. After implementing SPS' Online Ordering Service, LECO saw a 5-10% increase in sales of its metallographic consumables.

Solution:

Online Ordering Service

Case Study

Logistix Worldwide

Third party logistics (3PL) and distribution company


Challenge:

Logistix Worldwide uses SPS Commerce's on-demand EDI service and 3PL Central's Warehouse Manager to deliver more services to their customers, while keeping costs low and customer satisfaction high. These expanded capabilities have also attracted new business to the 3PL.

Solution:

Web-based EDI

Case Study

Pandigital

Developer and marketer of digital entertainment products


Challenge:

Pandigital has used SPS Commerce's Trading Partner Intelligence service to provide weekly sales information and POS analysis from the majority of its retail customers to its sales teams. The SPS service equips Pandigital's sales managers, analysts, and outside sales representatives with near real-time information on inventory levels, leading to proactive discussions with their retail customers to accurately determine when products should be replenished or marked down.

Solution:

Trading Partner Intelligence

Case Study

John Louis

Supplier of closet kits


Challenge:

John Louis Inc. uses SPS Commerce EDI services to manage 65% of their order volume, and has integrated our services into their QuickBooks solution. With SPS, they've reduced a process that used to take hours into just seconds!

Solution:

On-demand EDI for QuickBooks

Case Study

Eastman Outdoors

Outdoor leisure products


Challenge:

Eastman was looking for a proven integration company that it could trust. Eastman found SPS Commerce to be larger than expected with a large and experienced staff, as well as a true desire to work with Eastman not just to secure their business but to earn it each and every month with superior performance.

Solution:

Web-based EDI

Case Study

Logistic Edge

Third party logistics provider


Challenge:

As a third party logistics provider, Logistic Edge partnered with 3PL Central and SPS Commerce to process orders and turn inventory more rapidly for their customers without the need for additional IT systems or staff.

Solution:

Web-based EDI

Case Study

Fashion Angels Enterprises

Supplier of tween girls' products


Challenge:

Fashion Angels' new mass merchandiser retail clients brought growth – each week it receives more than 1,000 purchase orders — as well as more complex routing, shipping and billing requirements that necessitated fully automated EDI. Within two months, SPSCommerce.net was integrated with Open System's TRAVERSE enabling Fashion Angels to send and receive their purchase orders and invoices in a fully automated fashion.

Solution:

On-demand EDI for TRAVERSE

Case Study

Spencer's Gifts

A lifestyle retail company


Challenge:

Spencer's, a retail icon, has been focused on delivering humor, enjoyment and entertainment to its core 18-24 year old guest for over 60 years. Originally founded in 1947 as a mail order catalog, Spencer’s opened its first mall store in 1964. Today Spencer’s operates over 550 locations throughout the United States, Canada and online, and runs more than 96% of all orders, domestic and foreign, via EDI.

Solution:

Web-based EDI

Case Study

Kamino International Logistics

A global logistics provider and freight forwarder


Challenge:

Kamino operates 32 facilities in major global markets offering American retail vendors a flexible, outsourced solution to the traditional fixed costs of physical, company-owned warehouses as well as global visibility into their supply chain. Kamino outsourced their EDI services to SPS.

Solution:

Web-based EDI

Case Study

Normark Rapala

Rapala is the world’s leading brand of fishing lures. With factories in Finland, France, Ireland, Estonia, and China, Rapala manufactures approximately 20 million lures a year


Challenge:

Rapala processes 33,000 orders, supports 11,600 active SKUs, and schedules and ships 3.2 million pounds of freight with ship-to addresses in every state per year. Rapala choose to outsource their EDI to SPS Commerce and as a result has lowered EDI costs and remained focused on running their business.

Solution:

Web-based EDI

Case Study

Arena Brands, Inc.

Leading western apparel supplier (Lucchese, Stetson, Resistol, Charlie 1 Horse)


Challenge:

Arena has EDI connections with 21 trading partners via SPS Commerce's integrated EDI service for Oracle and can bring on new trading partners in one or two days. These partners range from small mom-and-pop western apparel shops that often don’t have their own EDI capabilities, to large retailers such as Cabela’s, Burlington Coat Factory, Dillards, and LL Bean.

Solution:

On-demand EDI for Oracle

Case Study

Vexilar

A marine equipment supplier


Challenge:

With increasing compliance requirements from cross docking and direct-to-consumer models, Vexilar found itself spending more and more time doing EDI. Today, Vexilar has integrated its highest EDI volume customers onto SPS’ integrated EDI service for Microsoft Dynamics GP, thus eliminating manual entry of these EDI transactions.

Solution:

On-demand EDI for MS Dynamics GP

Case Study

Appleseeds

A specialty apparel retailer


Challenge:

Based on the recommendation of one of their trading partners, Appleseed's begin using SPS Commerce’s outsourced EDI services as a direct link between Appleseed's, their international sourcing agents, and their factories in China.

Solution:

Barcode Label

Case Study

Nambé

A designer and manufacturer of handcrafted, high-quality functional products


Challenge:

Over time, Nambés existing EDI system had become a burden on its IT department. Many hours were spent maintaining the internal B2B integration system so it would send and receive its order, shipping and invoicing documents electronically with retail customers. With outsourced EDI services from SPS Commerce, Nambé has eliminated its EDI headaches and reduce chargebacks by 50%.

Solution:

Web-based EDI

Case Study

Cinder Block

A leading merchandising and licensing company


Challenge:

As a CPG vendor to a growing number of retailers, EDI quickly became a requirement of doing business for Cinder Block. In 2003, Cinder Block made their first EDI connection to PacSun using SPS Commerce's outsourced EDI service. Since then, they have been expanding their EDI use with only their existing non-technical staff.

Solution:

Universal Catalog Service

Case Study

Signatures Network

Sells licensed products including apparel, stationery, printed materials, toys, games, and housewares


Challenge:

Signatures quickly learned that EDI was a requirement for business. Therefore, they purchased an EDI software package, its associated infrastructure requirements (hardware, VAN, etc.) and trained its personnel. However, the EDI demands of their customers quickly outpaced this solution and Signatures was faced with a decision - upgrade to another software solution or outsource to a hosted EDI service.

Solution:

Web-based EDI

Case Study

WMH Tool Group

A leading manufacturer of tools, woodworking, and metal processing products


Challenge:

WMH decided it was too reliant on internal resources for such a critical application as EDI. By replacing its internal EDI software with SPS’ hosted EDI solution, WMH eliminated its dependency on internal resources and is leveraging the best EDI professionals and technology on the market. The outsourced EDI service is directly integrated with WMH’s SAP R/3 system.

Solution:

On-demand EDI for SAP

Case Study

Northern Tool + Equipment

Retailer of equipment and material for do-it-yourselfers and professionals


Challenge:

Having performed several EDI enablement programs with Northern Tool and their vendors, SPS Commerce worked with Northern to identify their EDI needs and timeframes. Then, SPS Commerce worked around the clock with vendors to test, re-test and enable vendors as needed to meet the deadline. Today more than 95% of Northern’s vendors are in full EDI compliance.

Solution:

Community Enablement Services

Case Study

Case Study

Read how HDW Inc., a distributor of hardware and building materials, streamlined order fulfillment by integrating with vendors using EDI.
View case study

Podcasts

Retailers Use Logistics EDI Transactions to Reduce Shipping Costs Vendor Scorecarding Improves Supply Chain Collaboration and Reduces Inventories.
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